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Northwoods Mechanical

Northwoods Mechanical

(4 reviews)

I filed a claim to have my defective thermostat replaced with Select Home Warrantee. They assigned…read moreNorthwood Mechanical to the case. The young man who came out was nice enough, but somehow Select Home Warrantee rejected the claim. It appears that Select operates in a way to basically find reasons not to pay. Northwoods Mechanical on the next day sent me a quote of $1458.36 to replace the thermostat. A ridiculous price. The Better Business Bureau rates this company a D+. I cancelled my arrangement with Select. Beware of home warrantee companies. (This is consistent with what a representative from Northwood Mechanical told me over the phone.) If I believed in conspiracies, my experience would be the poster child for such.

Northwoods Mechanical is, without question, the worst company I have ever dealt with. If there were…read morean option for negative stars, they would deserve it. I don't know the name of the person I spoke with, but trust me--they know exactly who they are. And if that person is a manager, their boss needs to seriously rethink their role, because whoever this was should never be allowed anywhere near a phone or a customer again. I called for one simple thing: an update. The technician told me a part might fix my issue, so I asked whether it had been ordered, when it might arrive, and if we could plan an appointment. Before I could even finish explaining that I'd be out of town from the 17th to the 26th, this person cut me off, gave me zero information, acted like my questions were an inconvenience, and then hung up on me. Not a misunderstanding. Not a dropped call. They hung up mid-sentence. That's the level of disregard this company has for paying customers. I immediately contacted my home warranty provider and told them to cancel the already-approved claim and open a brand-new one with a different contractor. Yes, I knowingly took on another $100 service fee just to make sure Northwoods Mechanical never comes near my home again. That's how bad this experience was. I would gladly pay more to avoid dealing with them. To the person who answered that phone: shame on you. You were rude, dismissive, unprofessional, and completely unfit for customer service. You should not be representing any business, let alone one that's supposed to be helping people in their homes. Avoid this company at all costs. I will never use them again, and I strongly advise anyone reading this to do the same.

Blown Insulation - Received the award for Excellence in Energy Efficiency.  Highest customer satisfaction for the forth time! The best of the best here!

Blown Insulation

(4 reviews)

Did you ever feel compelled to write a review for a company even though you didn't use their…read moreservices? We were getting estimates to add insulation to our attic because it does settle over time and ours was built eleven years ago. We already had two companies out for estimates. The first one went into the attic and took a good look around before giving us an estimate. The second one didn't even go into the attic but based his estimate by measuring square footage in the basement. The third one was Stoney from BlownInsulationMI.com who, like the first one, went up into the attic to check it out. When he finished, based on what he saw, he explained that he felt our insulation had settled but was still adequate (when built in 2009, we paid for extra insulation above the minimum requirements). He said he would be happy to sell us some insulation, but the amount they would recommend would not affect our heating-and-cooling bills enough to make it worth the investment. We appreciated his honesty and that he took the time to explain his assessment and how he came to that conclusion. He was very knowledgeable and has decades of experience to back what he says. If we have a need for the future, this company would be on the top of our list. Give them a call.

Happy with the service from this company. Very pleased with the dollar savings that we have seen…read moresince maximizing our insulation amount. Would highly recommend.

Blue Fire HVAC - hvac - Updated July 2026

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