OK, so my immediate reaction when I had a swamped shower drain was to google. First big plumbing business with great reviews came and tried to upsell everything they could. I explained my issue to Mat and he explained that it was a hugely overpriced bid and that he would be happy to come check it out. I literally never met him in person due to my own schedule and travels but he made it so easy. Gave me a bid at a about 1/3rd of the cost (seriously) and the work was great. He made it so easy and was a honest person. Diagnosed the problem and did the job. Highly recommend. read more

I have hot water but now a leak and a stripped part. I was happy with getting hot water but now have a huge leak in my ceiling. No response yet from company. read more

It turns out that if your house is over 100 years old the pipes are a wee bit old. And they are also most likely made out of galvanized steel, which means they corrode, sometimes until there is just a pinhole sized amount of water flowing through them. And when this happens your water pressure goes down the toilet. Ha. When Nick and I bought our new home we knew that the pipes would have to be replaced right away so we called in a couple of plumbers to give us estimates on cost and time. Matt from Proper Plumbing was by far the most reasonable in cost - quoting us a couple of hundred dollars less than the next closest bidder. And since Nick had worked with him in the past on condo stuff it was a no-brainer to hire him. Over the course of two days Matt replaced all of the old, crappy pipes with brand spanking new ones and now our water pressure is so good! Well, it's regular probably to most people in Colorado, but I no longer have the first world problem of having to take 5 minutes to fill up a Brita pitcher of water. So, that's pretty excellent. read more

Ya know what? I suck at most manual labor. I'm just bad at home improvement. So what do I do? I try to remodel my bathroom top to bottom. Yeah, good call Nick. So I live in this 1960s condo that has those wire mesh/plaster interior walls that suck. Not only that, but my main bathroom didn't have a shower head in teh bathtub. Yeah, right? I mean who does that? Anyway, I wanted a shower head in that wall and while I'm comfortable tiling my walls (kinda) I'm by no means comfortable fiddling with pipes and in-wall plumbing. So awesome Matt comes over from Proper Plumbing and gives me an extremely reasonable quote that definitely beats the other quotes I gathered out of the water ;) . On the scheduled day of, he was here right on time, cut the giant hole in my wire mesh wall to put the pipes in, put nice copper piping in, tested for leaks and was done in 3 hours. The dude killed it. He's rad. I'll call him up anytime I have a problem or need work done on my place. I had the new frame in the wall and covered up his work by the end of the day. Not a bad day's work. His plumbing was truly proper. read more

Plumbing problems are a drag. One minute everything is fine, the next minute your kitchen sink is spewing nastiness onto the floor whenever you turn on the garbage disposal. Then you have to get on the phone and call some sleazy plumber who gives you a heavy dosage of his crack while overcharging you for some bum work. Luckily I happen to know about Proper Plumbing. Matt came over, cranked out the job in two hours and charged a very reasonable price for parts and labor. The best part of the experience was that his pants covered his ass. read more

Mine is an old house, updated over the years by many of its owners, not always with the greatest degree of professionalism. Sometimes this results in fun quirks (the downstairs shower has completely separate piping and handles for the bath and the shower) and sometimes it results in annoyances. I was setting out to fix an annoyance - the upstairs kitchen was recently redone, but they forgot which pipe was which when plumbing it, so the hot water line was hooked up to the cold water tap of the sink, while the cold water branched off to the dishwasher and the hot water tap. I just wanted that corrected, with the hit water leading to the new dishwasher I bought, and that superfluous cold-water branch switched over to lead to the ice maker of the fridge. As you may guess with this type of plumbing error, I have had plumbers out to my house before. I used to go through one of the larger companies that had always done right by me, waiving service fees and cutting prices down from the master fee schedule in their binder, and for the most part they did a good job. This time, either they have changed their attitude towards customer service or I just lost a dispatch coin toss, because they sent out the biggest ass-hat they had. He didn't show up when he was supposed to, wrote quotes for things I never asked for, and the things I did ask for we're outrageously priced. So then I called Matt at Proper Plumbing. He didn't even have to see the issue to understand what I wanted, and ball-parked it over the phone, quoting less than half the price of Mr. Hat. When he came out, rather than give me a window of time he might be stopping by in, he gave us a specific hour, and then called to let us know he'd be 15 minutes late because he was in traffic. Once he started working, he did a terrific job, and fixed another smaller issue with the drain while he was down there, and even with the extra work, still came in at below what he had quoted me. Matt was one of the friendliest, most knowledgable, and most honest plumbers I've ever had over. I couldn't be happier with the work he did, how he did it, or the price he charged me for having it done. I think those other plumbers just permanently lost a customer. read more

I don't know anything about what makes the water ebb and flow underneath my newly renovated house. All I know is that when I left for work this morning, we didn't have a kitchen sink and our recently purchased dishwasher was still in the box. When I got home, the kitchen sink's water pressure rivaled that of Niagara Falls and our dishwasher looked and functioned just as it should. Matt is super nice, very professional and knows his stuff. I would recommend him wholeheartedly to anyone looking for an A+ plumber with very reasonable rates. read more

We had an excellent experience with Matt at Proper Plumbing! He was straight-forward, honest and had a flat rate with no surcharges or trip charges. He was thorough and tidy. He assessed the situation, quickly went to work on it, and cleaned up well afterwards... all very effective and efficient so as to not waste my money or his time. Then, he even helped me with a few other little plumbing issues around the house. He was professional and cheery for the whole process. I actually paid him more than his bill because it just seemed necessary considering the great pricing he has along with the great work! I highly recommend him!! read more