This is the third time I've had one of my cars fixed by Ultimate collision and every time I've been…read moreso satisfied with the great job that was done. They are quick and very reasonably priced. This last time they even fixed a clip that was missing from my right front panel, and they did it as a courtesy and for free. Such great people. I highly recommend this place if you need any body work done on your car.

These guys are great. Both Bart and his brother are the best and extremely knowledgeable.read more

My car had a stone chip and I took the Acura RSX in for a glass repair and the tech showed me that…read moreit had skipped across the windshield and actually made 3 chips. They handled the repair professionally and I appreciated that they were so thorough. They offer mobile service (come to you) and I would have done that if I had known. Obviously, the weather plays a role in whether they can do the repair at your site instead of onsite at their location which is East of IL53/355 and North of IL64/North Ave.

Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great experience. Very fast communication and scheduling. He was here in 3 days, replaced my entire…read morewindshield in about an hour. Couldn't have been easier, and very reasonably priced. Highly recommend.

Thank you so much to EVERYONE at Gerber! From the time I walked in and was greeted from the woman…read moreat the front desk, (Sorry I didn't get everyone's name) to the Estimator Zachary Vykruta, I had an AWESOME experience. My vehicle needed some body work (About $2.000 worth) after an accident and Gerber was very busy and still took my car the same day, and promised it would be ready within a week. Well, they got it done in three days and the car looks great. They did exactly everything they promised, and these days that doesn't happen often. I now have a place to take my car for any future work! Again, thank you very much!

I needed repair on my car after my accident and this was the first time I used Gerber Collision…read more They kept me informed of the repairs to my car and were so professional. You could easily tell that customer satisfaction is their priority. The repairs on my car were perfect, and the Manager Matt explained everything to us without rushing so that we could ask any questions necessary. Everyone I spoke to there seemed to enjoy their job very much and enjoyed making the customers happy. I will always highly recommend them and I will continue to only use them in the future.

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.

i would not recommend these services as there's no phone directly to any location is a call center…read more.. and they asked so many questions is far more expensive than local regular shops .. this review is overall for these businesses name not specifically these location where i couldn't even get an appointment

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

BEST QUALITY and very good prices ! Customer service was very helpful and professional amazing…read morepeople ! I love the job they did on my car they were very quick with the job !! Very happy with my purchase ! Highly recommend

I got in my car last Sunday morning and found a 12 inch crack in the windshield. I saw the Auto…read moreGlass Now location in Bloomingdale, IL on Gary Ave, so we contacted them online. They quickly responded to our inquiry and coordinated with our insurance company for payment and made an appointment. I had the glass repaired the next day and it took under 2 hours. I was concerned because all the high tech connections for collision warning, etc is located in the module on the windshield and rear view mirror. However, the technician reset and connected everything without any problem. I only had to pay my deductible at the time of service. I definitely would recommend Auto Glass Now for their friendly and thorough service.

Had a freak back window break the other day. Normally would call a National chain but saw their…read morequote was nearly 500 dollars for replacement. Called these guys and was quoted 320 dollars for the same service plus they could do the work that day. Took it in, got it done and everyone was friendly. Highly recommended!

Their service is great and I recommend. Definitely will go back and use their service.read more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.

Safelite has many locations within the Chicagoland area to make it easy to get service. My…read moreinsurance connected my windshield replacement claim directly to the Wood Dale location. They called me promptly to schedule service, had a lot of immediate availability, communicated expectations for service, and was transparent on coverage. When I came to their location, the staff was kind to welcome me and show me where I could wait. They had complimentary coffee, water and wifi. They estimated all work to take 2-3 hours and actually took 1.5 hours. It was great to be in and out quickly with zero concerns.

Safelite AutoGlass…read more This is my 2nd visit by Safelite. I normally get my window done by Henderson. The last visit and install was bad. They installed my windows IN, but something was wrong because my window, when driving over 65mph, would vibrate. It vibrated for over 1 year and still makes noise. Terrible. Today's visit was not even better. The tech was over 2 hr late. Really. The company excuse was.... running late. Really. The install was good, but the companies lack of schedule management was terrible. Recommended

Per my previous review, a bullet rock shot out from the highway and cracked the windshield on my…read morepoor Prius. It started small and grew to cover the entire passenger side of my windshield- yikes! My insurance company partners with Leiva on windshield repairs and replacements and hooked me up with these guys. Scheduling the appointment was easy, though they weren't able to come out to my work since I work in the city on the South side and they were unsure of the safety of replacing the shield in my job's parking lot or a side street with other cars passing by. I ended up having them come to my house to do the repair on a day I knew I'd be home. They called ahead, an hour before to let me know they were on their way so I wasn't waiting around all day. 2 men show up and get right to business- they were funny and gentlemen. I offered them some drinks and and food and they accepted the soda and water but declined any snacks... he said not to worry, they ate last week (I let out a laugh). I unlocked the car doors for them and went back inside and 20 minutes later I had a new windshield. It was seamless and Leiva guys were in and out in a jiff. I would absolutely recommend Leiva glass to anyone in need of auto glass repair or replacement. Dear Leiva Glass, Thank you for not making the crack in my windsheild a bigger pain in the ass than it needed to be.

Good prices, good glass, and capable technicians. You need to be very patient if you use these…read moreguys. They dislike the word "appointment" and won't commit to a time but will cheerfully give you a time window of 4-5 hours. The first visit to replace my windshield, the tech was an hour late on a four-hour time window (no calls to let me know). The second visit to repair a faulty rain sensor on the replacement windshield was a classic no call, no show on a four-hour time window. Eventual response was, "We got behind. How does Monday work for you?" I recommend using a service that values your time.