I just had the privilege of buying my fourth car from Dimitar at Continental Imports. I sought him…read moreout for my car purchase needs due to prior positive experiences in buying cars from him. I was not disappointed in this purchase. They a good selection of very clean used cars, which they very carefully select for purchase and then recondition as needed. I bought a 2016 Honda Pilot which I took to my mechanic. My highly trusted mechanic found 3 very minor issues which Continental took care of before I left. I reviewed the pricing against many other vehicles of the same type, and was satisfied that I got a good deal on the vehicle I wanted. If I need or want another car, I will definitely talk to Dimitar again about the inventory at Continental.

I've stopped by here twice to look at two pre-owned Mercedes-Benzes. Although neither met my needs,…read morethe salesman, Kurt Traub, is very kind and patient. They seem like a clean dealer with a good reputation--unusual for pre-owned retailers. Note: The Mercedes-Benz GL350 BlueTEC I looked at once first did have some codes that showed up in my scanner. They were related to the NOx sensors. I was surprised that they would not have addressed that since it was a warranty repair. Be careful with Mercedes BlueTECs. I have a horror story.

I brought my car in a couple weeks ago because it was stopping on me while driving. I came to pay…read morediagnostic fees and pick up my car after not getting any repairs done. When I walked in, Darren greeted me and I explained to him that I couldn't afford the engine repairs. Darren asked me the year, make, and model of my car. When I told him, he let me know to look up Hyundai's customer service number because there is a recall on my engine. I am grateful for people who care!

They have had my car for almost a month. They didn't even look at it the first week that they had…read moreit even though they swore they did because my car was never unlocked. I can see it in the app in the three weeks that they've had my car my car has been unlocked twice. They keep telling me they'll let me know the next day or on another day of the week and then that day comes and I still don't have my car or any answers absolutely horrible

I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

I was served by RON ASSAF he Treat me kindly and respectfully they did a great job clean and fast…read moreThank you so much

We worked with Jesse to purchase a used Hyundai Santa Fe. He was a pleasure to work with. Friendly,…read morecalm and honest. He did not pressure us into anything extra and respected our time to think honestly about a big purchase. When we did end up talking numbers, there were no mandatory add-ons like we've experienced with other dealers. Just tax, title and license and a clean and honest out the door price. I am also surprised at the other low star reviews I see here. I honestly got a good vibe and fairness from Jesse, his manager and others at Jidd. Brandon who works in finance was also a pleasure and honest. Car shopping is not a fun process ever. But Jesse, Brandon and his colleagues made it smooth.

Great service! Thank you for another great job, I…read moredefinitely will be back. And I will refer my friends and family.

I'm a 20 yr old female and he tried to scam me out of hundreds for a headlight change. Don't go…read morehere.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

My experience here was amazing!!! It was long as most car buying experiences are but everyone that…read moreworked here was really nice and friendly!! We were offered water, cupcakes and even food! Karl helped us get a car and he was amazing, honest, thorough and super cool! The finance guy Leonard (I think that was his name) was really nice and explained everything to us in detail!! The GM Andrew who everyone says was rude didn't seem to be mean he smiled at me a few times in passing, he didn't seem like a bad guy and we were there for a while! Yes they did have some good cars that weren't available for sale but it's because they had to be inspected first and they don't have a shop on sight for that so they have to send them out and wait for the inspection to be done. Overall I had an amazing experience with this location. I'd definitely recommend!

I don't think I have ever worked with anyone more unprofessional in my life. I messaged them…read moremultiple times and received no response. I then called and spoke with Irfan Khan, who repeatedly gave me incorrect information about the car I was interested in. I had to remind him several times that he was discussing the wrong car. He also did not seem to know how the purchase process worked at his own dealership. I requested a buyer's order, which I needed for my loan, but was told they could not provide one. Later, the manager, Jabari Goodman, called me and apologized, explaining that his coworker was new. They told me to begin the purchase process online, which I did. I finalized the online purchase, submitted all requested documents, and received a notification stating that they would email me the contract for digital signing. After two days of silence, I followed up by phone, but they seemed unaware that I had submitted anything. There were several instances where I thought: Do they not want to sell their car? They then told me I should send them a copy of the cashier's check from my bank. After several days of messaging back and forth, I finally received the buyer's order needed to obtain final loan approval. Just as I had arranged travels preparing to pick up the car the next day and was sending the cashier's check to the dealership, they messaged me to say that they had sold it. I understand that they do not hold cars. However, after several days of communication and my clearly demonstrated intent to purchase the vehicle, telling them, I am at the bank right now getting what they requested, I would have expected at least a phone call informing me that another potential buyer was at the dealership. Especially since they knew I was in the process of finalizing the deal.

DO NOT PURCHASE VEHICLE FROM THESE CROOKS AT THIS VERY MOMENT THE CAR IS IN THE SHOP AND HAS BEEN…read moreTO THREE DIFFERENT SHOPS SINCE APRIL! A YEAR OF PURE THE HELL I am writing to bring to your urgent attention the ongoing issues I have encountered with the 2015 Infiniti QX80 purchased from SJL Motors on March 2, 2024. I picked up the vehicle on March 13, 2024, and almost immediately began experiencing several problems that have yet to be resolved. Initially, I noticed that both side mirrors were malfunctioning, jerking and making noise due to worn motors. Additionally, the driver's seat was off-track, causing it to lean and make noise when the vehicle was started. Shortly after leaving the dealership and driving for less than two hours, the check engine light illuminated, and the vehicle began to drive roughly, lagging and failing to shift gears properly. Despite pressing the accelerator to the floor, the car would not exceed 60-80 mph. I promptly took the vehicle to the nearest shop, where I was informed that the engine was misfiring in cylinder 5, with multiple cylinder misfires, and an injector circuit issue in cylinder 5 (please see the attached picture for reference). After contacting the dealership, I was instructed to bring the vehicle to Fuzzy Tire Center the following morning. I took time off work and extended my stay to ensure the vehicle could be repaired. Despite driving two hours to be there by 8 AM, and the mechanic's attempt to fix the issue, the engine light came on again as I left the dealership. Upon returning, I was instructed by Tydis to refuel the vehicle and have the mechanic repair it, regardless of the cost. However, the necessary parts would take 3-4 days to arrive, and I could not stay longer due to work commitments and prior engagements. On my way home, with approximately 2 hours remaining in my 7-hour journey, the engine light returned, and the vehicle once again began lagging and failing to accelerate. I immediately informed Tydis and Nelson of the continued issues. Tydis advised me to take the vehicle to an Infiniti dealership for proper repair, stating that SJL Motors would cover the expenses. Infiniti began the diagnostic process on March 18, 2024, and I picked up the vehicle on March 22, 2024. However, the dealership declined to cover the repair costs due to the expense involved. Since then, I have made numerous attempts to contact Tydis and the dealership via phone and text, but my calls and messages have gone unanswered. UPDATE: On April 2, 2024, I took the vehicle to another repair shop for the same issues. Most recently once the extended warranty became active, I had the vehicle taken to C.A.R.S Auto Repair, where it remained for almost a month. Despite their efforts, the engine light returned the same day I picked up the car, requiring me to return it for another week. After picking it up again, the engine light returned, and I was advised to take the vehicle back to Infiniti. Upon doing so, I was informed that the necessary harness for repair has been discontinued and is no longer available for purchase. The car still at this time is unusable/undrivable. When I contacted your dealership and requested to speak with the owner, I was denied and instead spoke with Nelson. I asked for a solution to remedy this ongoing issue or to return the car, but Nelson was rude, unhelpful, and ultimately hung up on me. Given that I have only had this vehicle for a few months, I urgently need your assistance to resolve this matter. As a customer, I believe I deserve better communication and service. I am requesting that SJL Motors address this situation promptly to avoid any further inconvenience. Please contact me at your earliest convenience to discuss a resolution. Update: Vehicle had to be towed to a repair shop on September 11, 2024, and vehicle is still at the shop. Please reach out so that we can find a remedy to this situation. The vehicle was picked in the middle of March and has been in and out of auto repair shops since the day of pick up! Update: Car has been in the shop more times and longer times since we purchased car. Car has been deemed unsafe because how rusty the undercarriage and structural frame of the vehicle. DO NOT PURCHASE VEHICLE FROM THESE CROOKS AT THIS VERY MOMENT THE CAR IS IN THE SHOP AND HAS BEEN TO THREE DIFFERENT SHOPS SINCE APRIL! A YEAR OF PURE THE HELL

Couldn't give 0 stars unfortunately- Scammed me big time. Lied to me about the condition of the…read morevehicle, promised it was completely fixed, damaged it before shipping without telling me and the manager wouldn't return any of my calls. Hopefully this place gets shut down sooner or later.