While in Fort Lauderdale we needed our propane bottle filled. It is for the stove on our boat. We…read morehave a European fitting so couldn't get it filled at Boye's etc. I called Quillens and they asked me to bring the tank over and they would take a look. They even stayed open for an extra 45 minutes to wait for me. They didn't have a fitting but kept our propane bottle overnight, had a special fitting made the next morning, filled the bottle AND delivered back to the boat for us!!! And now we have a fitting that will work around the Caribbean. The best customer service I have had.

Great service. They actually fill your tank. Mom & Pop shop. Support local !!!…read moreWell worth driving out of your way a few minutes.

I was concerned about getting my bbq gas at a gas station but it was easy and fast. Good service.read more

HORRIBLE customer service!!! We ordered 15 days ago and STILL waiting for delivery!!! Have a…read morefamily member in hospice care here at home but apparently that is of no concern to them. Customer service representative says they are not in contact with their drivers and can't get information on our delivery. We thought it was just an unfortunate delivery snafu the last time this happened but it is clearly an ongoing issue with this company! After reading the bad reviews from numerous other dissatisfied customers, we are changing companies!!!

I purchased a grill island from Richard a few years ago which my family and I have enjoyed more…read morethan we could have ever imagined. We regretted not doing it sooner. Richard helped us select the perfect grill, I added small fridge for some adult beverages and we were able to customize the size, the granite and the color. Excellent process and installation. Fast forward to today...we had a small issue with some components related to the grill and they have a lifetime warranty. I contacted Richard and he was so extremely helpful in quickly getting us the parts we needed at NO CHARGE! In today's economy where so much happens with internet purchases, I am so glad we developed this great relationship with Richard and Grill N Propane. If you are considering a purchase for anything this store sells, know you are working with a real class act dedicated to their customers.

I've done business with them for years and it's always been a good experience. Great staff and…read moregreat prices. I highly recommend them.

DO NOT USE THIS COMPANY…read more Absolute garbage company. Since the merge this is a trash scam of a company. They charged randomly over $100 for a survey for a quote that I never received. The office is extremely rude and flat out lies.

Pico Propane clearly has replaced customer care to "We need revenue only"…read moreMore than 10 years ago we built an outdoor kitchen that we use (especially) during this great season in SoFlo. Forever propane installed a 100 lb. tank connected to our outdoor kitchen. Every year when the tank is less than 20 lbs. I have had it filled, Pico filled it last year. This year I called and was told it doesn't pay well enough to send a truck to fill the tank, BUT I could upgrade it to a 200 lbs. tank and then I could be serviced (Along with the associated cost of replacing my current tank and changing the pad). Awesome! GREAT! I feel like I am dealing with an insurance company. Make changes to increase revenue, impact to customer doesn't mean anything. Very disappointed.

A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

I highly recommend Grill Tanks Plus. The installers (Brent and Alan) really hung in there when I…read morebet most would have bailed on a Friday afternoon and headed for happy hour. Installing new cabinet doors on my Cal Flame Grill built-in barbecue looked like a 30-minute job. That was until the doors would not align or shut properly. They worked 3 hours, painstakingly calling the manufacturer and their home office for guidance until it was perfect. Great job!

Grill Tanks Plus charged me a service call and deep cleaning totaling $619.99. They cam out and…read morecleaned the grill to satisfaction. However, they did not get the grill up and running and sent me a quote for another $259.99 for a return visit, $499.96 for parts and $229.99 to install them totaling over $1000. I called someone else who came out and found that the grill did not need any parts and he fired up the grill in less than 10 minutes and his service call was less than $150! Their strong arm tactics in trying to get an annual contract were not appreciated either. Not sure why my review is showing up as California, but it is for the Boynton Beach, Florida facility