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    Prop Doctors

    4.3 (3 reviews)

    Services - Prop Doctors

    Boat dealers

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    3 years ago

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    3 years ago

    Fun stuff, love this place. They have a lot of stuff to keep you going in the right direction that's for sure.

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    9 years ago

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    Great Lakes Marine

    Great Lakes Marine

    (26 reviews)

    Took my boat into the shop for the following reasons:…read more 1. Look at trailer guide boards and secure wood to frame better - Said they would do it, but was not done. 2. Look at trailer lights and fix issue with lights flickering - was told it works fine, and it still doing the same thing. 3. Fix broken reflector on trailer - glued cheapest looking reflector you could imagine and it's even crooked. But no big deal. I'll fix it. 4. Make sure all boat speakers were working properly and fix if needed - was told they'd do it, never happened. They said when I came to pick up the boat that they don't do that. So still have the same problem. 5. Check pontoons for leaks - they said they checked for leaks. They said there was an obvious leak in the middle pontoon (it's a tritoon) due to water being inside. It rained and water went through the upper hatch in the floor of the boat. They said the bilge pump inside the pontoon wasn't working. I ask them to fix it and they said I need to get the leak fixed and the water drained before they would do it. Come to find out from a different shop there was no leak, they just didn't want to siphon the water out and replace the bilge pump. 6. Fix bilge pump (see #5) 7. Perform engine maintenance to ensure everything is working properly - Changed gear oil and said that it needs a fuel additive to clean some carbon in the motor. They said it comes in a case of either 6 or 8 bottles. I was charged for the whole case and they only used 1 bottle and then told me they placed the other bottles in the boat. Got home. Nothing. It's ok if they don't do certain things but done say you do if you don't. Maybe they should say they will only work on engines. Anyways here is the real reason for the 1 star review. I wish I could give 0 stars. When I parked my boat and trailer at the shop, there was absolutely no damage to the trailer, with the exception of 1 reflector as mentioned earlier. When I picked up my boat and took it home, I realized it had been in some sort of collision. The right rear corner was bent in, scratched up and the tail lights are broken. (See pictures) I called the shop to inform them of the issue and was told they'd didn't do the damage and they have video from when I dropped it off, showing the damage was already there, to prove it. I said great please send the video and this would not be an issue. They called back 30 minutes later saying they will not send the video to me (because it doesn't exist) and they said they are denying responsibility. The owner seems to not be very interested in their customers. I've asked repeatedly to speak to the owner, and he was on vacation (understandable, that happens) they told me he would be back in a little over a week. I waited til the owner was supposedly back. And I emailed, no response. I called and was told he'd call me back. Then the same employee calls and says he's in a meeting. And that he'd call me back still. Still have not received a call. Then I get an emailed video of them backing my trailer around the shop and there was damage. But it doesn't show any of the other 5 or 6 times it was moved. They selected a later video that shows damage and are trying to say that it was a video from the morning I dropped it off. Also when asked them about the tail lights flickering issue. They said they inspected all of the lights and they were all working properly. That's when I added for them to service the motor. And NOW there is damage to the trailer, and they didn't do it. This was the first and last time I will use this boat shop. Unfortunately good boat shops are hard to find and this one is no exception. They will take advantage of you any chance they get and will damage your stuff and lie about it. I was charged about $1000 for them to change gear oil, replace propellor, and add 1 bottle of fuel additive. Now I get to find a place to fix the boat trailer and then go through the process of suing them. I have a feeling the lawsuit might be more expensive to fight, than if they would've just done the right thing.

    Fantastic service by all the staff and owners! I have had them service my Cobalt and Sea Ray boats…read morefor years! Highly recommend!

    Tommy's Boats

    Tommy's Boats

    (5 reviews)

    We bought a Malibu Wakeboat from Tommy's in Golden, CO about 2 months ago. We have been incredibly…read morepleased with our experience from working with Logan Brantley in sales on the phone doing research, at the store comparing models, and throughout the sales transaction. He has been a wealth of information, responsive and has communicated with us clearly, not only about the boats, but about local lakes, and best practices. Finance was easy to work with; their rates were competitive; and they made the financial aspect of the transaction easy. Their parts department is convenient and easy to work with as are the staff working in their large apparel and accessories department. We've used our boat a lot already and love it. Our experience with the service department has also been outstanding, from working with us on scheduled maintenance recommended and required by the manufacturer to jumping through hoops to get some unexpected repairs made on short notice to save our family boating trip to Montana. Steve, the service manager, and Cassidy, the GM went out of their way as well to make that happen by taking their time to help diagnose a really odd problem and dedicate resources asap to resolve the problem. That's outstanding service. I would highly recommend Tommy's Boats, especially in Golden, CO to anyone looking for a reliable boat dealer with a complete suite of services (Service, Parts, Finance, Accessories, Storage). They obviously work hard at being THE one-stop boat dealer, providing an excellent end-to-end customer experience. Barry Cook, Monument, CO

    Don't order a boat from Tommy's. They will rip you off and then back out of the deal. From what I…read morehave been told they have filled chapter 11, not sure of that but after my experience It appears to be true. On 2/6/24 I ordered a Chaparral 21 SSI ski and fish boat and gave Tommy's a $7,350.00 deposit. Entered an agreement that if I haven't received the boat by 6/1/2024 they would have to give me a loaner boat for a trip my family has planned, along with a $600 store credit that I was to receive. Called Brook, my salesman, several times, and he informed me that we are on track. Then on 4/18/2024 Brook along with the Chaparral Dist. Manager, called to inform me that Tommy's can't go forward with building my boat because of financial issues and they can help me move it to another dealer that is willing to help. I asked about my deposit and Brook said it would be refunded. I have called and emailed every day since. As of 5/2/2024 No answers as to what happened to my $7,350.00. I was given an email address from my salesman without a contact name or phone number just customerservice@getTommy.com. Where's my money???

    Prop Doctors - boatdealers - Updated May 2026

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