SCAM business. Why? Read on... personally went to the address on the website. There is NO…read moredealership. 2-3 phone numbers on the website go to nothing. This business is a scam. Look at the website's pics of the dealership. Doesn't match the Class A warehouse that was just built... Like not even finished yet! Called Mercury, Yamaha and Tohatsu and none of them have this business or address in their systems! Motorsports stores and a V-twin mechanic in the local area have also never heard of them. SCAM.

From the owner: Audio City Motorsports LLC is a full-service Marine and Powersports dealership located in Denver,…read moreColorado. We are dedicated to helping our customers find the perfect machine for their needs. Our mission is to give you a quality product and top-notch customer service. Our Customer Service Department will assist you with any questions or concerns you may have about any of our products or services. Our sales staff will work hard to get you into the right machine at an affordable price!

JT and his crew they have always been great I've never had to bring anything back they're true to…read moretheir word, they try to save me dollars wherever they can very professional they don't do a process of elimination and spend unnecessary time and money on things I take all my boating needs to them wouldn't take it any other place best in the bizz if you ask me.

called wednesday to take my boat in on friday morning for a routine choke and carb…read moreadjustment.showed up and they were too busy to talk to me so just took down notes what i needed called 20 minutes later and told me they were busy and would call with a price to fix it.i didn't hear anything after 5 days so i tried calling them and just got a recording to leave a message and they'd call back waited 3 days and never returned my call.so ijust pick the boat up with nothing done to it.i wouldn't recommend this place.

Steven B. BEWARE: I got shafted royally by this place and as…read morefar as I'm concerned, they give Colorado a bad name. I have a Mercury 225hp outboard, my alarm was going off and I didn't know what was causing it, I call Island Lake Marina and made appointment for 008-15-2024. They told me my low-level oil float was stuck causing the alarm to sound off and that I would have to have the tank replaced because the float is built in and not replaceable. Its the small tank on the motor. But other than the alarm going off its okay to drive.. They charged me $150.00 ... Then told me another tank would cost $140.00 and an hour labor for installation $150.00, total $290.00. Brought it back on 10-02-2024 and went to pick it up on10-03-2024. The lady at the counter shows me the bill and I was totally stunned $730.08. I realize shops have a 10% give or take but this was ridiculous. I was told he put an inline filter, check valve and a cap where you pour the oil in to the main tank because the old one was hard to get off. $60.00 for those, for a total of $199.00 for parts, Adding another $60.00 to the original estimate, would bring it to $350.00. I was being charged over double. Screwing a cap on, small inline filter and check valve could be done by me in less than 15 minutes. That does not justify another $350.00 and I'm sure purging out the air was figured in on the original estimate. That has to be done on any tank replacement. Oh, and lets not forget the $150.00 I paid for them to say I need the tank, which should have been deducted since they did the work. Brings the total to $880.08 for replacing a tank with 3 bolts in it.. Then when we were hooking my boat up, my girl said the key was left in it in the on position. I get home, friends are waiting, hook up the water and all my batteries in it was dead as a door nail and would not turn over. Then I look down on the side they were working and my taillight on my trailer broken. I was so mad. I felt like I was sucker for punishment. Paid $880.08 , dead battery and broken light, for a $350.job... I will regret taking my boat there for a longtime or the rest of my life, since I'm over 65. Attached photos

I want to thank Island Lake Marine and Sports for helping me design and order this amazing RI257!…read more Thank you also for the great support. We love it so much. Y'all are great.

We recently purchased a 2017 XT23 from Mastercraft Colorado. Alan Slabaugh was great to work with…read more Alan and the team at Mastercraft Colorado were professional and had exceptional customer service. Alan is not just a sales manager he works with all his customers long after their purchases and continues to have great customer service with all his customers.

From the owner: We have brought the world's #1 largest MasterCraft dealer group to you! Accompanying our excellent…read morecustomer service is 19 years of experience and 6 regional locations. Customer service is the foundation of our business. We strive to provide the finest in service, parts, and accessories. In addition we only carry products that we believe in - MasterCrafts. We will not try to sell you products that don't fit your needs. Our Pro Shop stocks the latest in wakesurf boards, waterskis, and wakeboards along with a complete line of boating accessories.

Fantastic service by all the staff and owners! I have had them service my Cobalt and Sea Ray boats…read morefor years! Highly recommend!

I have been a customer here for years, and wow, service has gone downhill. I have an older ski…read moreboat but have committed my business to Great Lakes since they have done so much work on the engine, electrical. I have had to take back the boat multiple times with out it being fixed correctly the first time. This most current time is after paying 3k for new pulleys and belts, water pump, impeller, the boat never ran right leaving us stranded twice on the lake. The worst is yet to come, the house that service built, is a joke to me now. The gentlemen got upset with me asking for a part # to see if I could expedite it so I could keep family plans for the weekend and not disappoint people coming to town to enjoy the lake. He cussed on the phone and refuses to talk to me know. Each time I ask for he manager Kevin, he is not there. I am human I make mistakes, we all do, I am giving them a chance, but I asked for transparency and communication which I did not receive. No apologies ever just an excuse that they are human and they make mistakes. I understand this as a person who helps others in recovery, we all do. I am asking for simple service and customer service steps. Hopefully they can call me back to be communicative, set an expectation and show some sense of urgency for my time, my money and my plans. I would not recommend going if you want simple service, and good communication and putting the customer first. All 3 they failed on, and in an ever more competitive world you would think service is what would stand you apart from the competition.

Nick was very courteous, professional, and very knowledgeable about the boat and giving my family…read moreand I a great and fun experience! Nick also was great with my children and ages ranging from teenagers to young adults. Nick gave use tons of options to help us maximize our fun outing and we got to experience the 3 person tubing/ float., then we also got to surf on the short boards, and wake boards. Nick was always communicating with us prior to our visit , and he had great communication prior to our arrival and also upon our arrival checking in at the boat ramp. We helped celebrate my daughter's 15th birthday with her sisters and friends and we had a blast! We booked the boat for 3 hours of fun! And I recommend for families parties, , team bonding , etc. We highly recommend this company and this experience! Great time and we look forward to booking with him again in the future!

Very nice and knowledgeable persons.. Jacky and father very helpful.. they found everything I need…read moreand give me good advice.. thx guys..

could not find a link that worked and did not take me to some weird game link. Not goodread more

Don't order a boat from Tommy's. They will rip you off and then back out of the deal. From what I…read morehave been told they have filled chapter 11, not sure of that but after my experience It appears to be true. On 2/6/24 I ordered a Chaparral 21 SSI ski and fish boat and gave Tommy's a $7,350.00 deposit. Entered an agreement that if I haven't received the boat by 6/1/2024 they would have to give me a loaner boat for a trip my family has planned, along with a $600 store credit that I was to receive. Called Brook, my salesman, several times, and he informed me that we are on track. Then on 4/18/2024 Brook along with the Chaparral Dist. Manager, called to inform me that Tommy's can't go forward with building my boat because of financial issues and they can help me move it to another dealer that is willing to help. I asked about my deposit and Brook said it would be refunded. I have called and emailed every day since. As of 5/2/2024 No answers as to what happened to my $7,350.00. I was given an email address from my salesman without a contact name or phone number just customerservice@getTommy.com. Where's my money???