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    Mastercraft Colorado

    5.0 (1 review)
    Open 9:00 am - 5:30 pm

    Services - Mastercraft Colorado

    Boat repair

    Boat dealers

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    9 years ago

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    Tommy's Boats

    Tommy's Boats

    2.6
    (5 reviews)

    We bought a Malibu Wakeboat from Tommy's in Golden, CO about 2 months ago. We have been incredibly…read morepleased with our experience from working with Logan Brantley in sales on the phone doing research, at the store comparing models, and throughout the sales transaction. He has been a wealth of information, responsive and has communicated with us clearly, not only about the boats, but about local lakes, and best practices. Finance was easy to work with; their rates were competitive; and they made the financial aspect of the transaction easy. Their parts department is convenient and easy to work with as are the staff working in their large apparel and accessories department. We've used our boat a lot already and love it. Our experience with the service department has also been outstanding, from working with us on scheduled maintenance recommended and required by the manufacturer to jumping through hoops to get some unexpected repairs made on short notice to save our family boating trip to Montana. Steve, the service manager, and Cassidy, the GM went out of their way as well to make that happen by taking their time to help diagnose a really odd problem and dedicate resources asap to resolve the problem. That's outstanding service. I would highly recommend Tommy's Boats, especially in Golden, CO to anyone looking for a reliable boat dealer with a complete suite of services (Service, Parts, Finance, Accessories, Storage). They obviously work hard at being THE one-stop boat dealer, providing an excellent end-to-end customer experience. Barry Cook, Monument, CO

    Don't order a boat from Tommy's. They will rip you off and then back out of the deal. From what I…read morehave been told they have filled chapter 11, not sure of that but after my experience It appears to be true. On 2/6/24 I ordered a Chaparral 21 SSI ski and fish boat and gave Tommy's a $7,350.00 deposit. Entered an agreement that if I haven't received the boat by 6/1/2024 they would have to give me a loaner boat for a trip my family has planned, along with a $600 store credit that I was to receive. Called Brook, my salesman, several times, and he informed me that we are on track. Then on 4/18/2024 Brook along with the Chaparral Dist. Manager, called to inform me that Tommy's can't go forward with building my boat because of financial issues and they can help me move it to another dealer that is willing to help. I asked about my deposit and Brook said it would be refunded. I have called and emailed every day since. As of 5/2/2024 No answers as to what happened to my $7,350.00. I was given an email address from my salesman without a contact name or phone number just customerservice@getTommy.com. Where's my money???

    Mastercraft Colorado - boatrepair - Updated July 2026

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