Nothing but the facts and no opinion! Scheduled job to start work 3 months after first meeting. Roofing, siding, gutters and additional building. We were told the roofers would use an elevated collection bin for the roofing to avoid damaging the landscaping and surrounding area. Didn't happen. Roofing was completed, driveway and landscaping were damaged. Asked about the schedule for siding, gutters and additional building. No answer. Month later part of the side was done, the contractor loaded up the remaining new box of siding and left. Notified Prominent immediately what was happening but nothing was done. Hired a lawyer who sent a letter to Prominent but neither him or I received a response. My attorney said for me to "keep track of every call/text/email". Two months later the remaining wall was sided but not without damaging our water feature in the landscape. The gutters were to be completed just a couple days after the siding but didn't happen for another two months. We had seamless gutters and the replacement gutters were apparently seamless but used prefabricated corners which created seams. Not what we had. Took another month before addressing the additional building. Well over 50 text/emails and over 40 calls in order to get the job done. Lots of no answers, misinformation, and extreme frustration. read more

See all

Horrible experience. So many issues, no knowledgeable supervisor on site during install, gutters not done right, reglet is the worst and we now have to fix it. They are blaming the owes corning shingle instead of their poor workmanship. Do not use read more

Two days this week, the folks at Prominent Construction, LLC have wasted my time. On Monday, I scheduled a consult for Weds 7/15 at 3 pm. At 3:11, I called and Blake said he was running late in Eden Prairie but would be on his way. 45 minutes later, at 4 pm, someone else (the owner) calls and says he is in Hastings but won't make it until next week, Friday at the earliest. I decided to give them a second chance and scheduled the appointment for today (Fri 7/17) at noon. It is now 12:40 and there have been zero phone calls about coming late and definitely no person showing up. I would NOT recommend this company!! 0 stars, if I could. read more

Prominent Roofing - Phone calls - Roofing Near Me - Minnetonka, Minnesota

See all

Mike Frauly with Prominent Construction, LLC was very helpful from start to finish with our project. When our insurance denied us the first time Mike didn't give up and not only did he get our roof fully replaced he got the windows and siding pushed through for full replacement. All in all he did a great job and always answered any questions we'd have. We would definitely use this company again. read more

ZERO .......AVOID! The worst workmanship ever. The gutters the put on my house leaked and were 2 different colors. They also use bathroom caulking to fill in the crack. The roof. Stevie Wonder could have do a better job! Terrible Terrible Terrible. Refused to fix other damage and tried to Bill our insurance for work they were not contracted to do. RUN! read more

Mike stopped at my house and helped me file a claim and then came back to meet with my insurance company. He did a great job from start to finish and we are happy with our new roof. read more

We had hail damage back in May and FINALLY got the roof done about a month ago. Everything started out great and we were treated very well.. until we made our first payment and then it all changed. We tried to call and get an update on when the roof would be done - no answer. We called them several times and IF they did get back to us, they never would show up for scheduled appointments. We were about ready to just cancel our services with them and then I received a phone call owner, Justin, of the company. He wanted to know when they could drop off product and get going on doing the roof. I told him that we didn't want them to do our roof and I would be cancelling our services with them. He asked why and I told him cause there is no communiation up to this point. I had been calling and leaving messages and tin's comment was "Well, I am calling you now and communicating with you".. which after 3 months of no communication - it was a little too late. I just told him that I wasn't happy with the services from his construction sales company and he says to me "I don't understand why you are upset and what is the big deal". Instead of apologizing for the horrible services, he was picking a fight with me. I wasn't backing down and it was a very heated argument (remind you.. this is the owner of the company) Is this how you treat your customers? We finally had a crew come in on Tuesday to do the roof. They removed all the shingles and paper by 8am and then they sat for 9.5 hours in my yard sleeping because the product wasn't there to put on the roof. I called the owner to let him know that his crew is sleeping in my yard and to ask why the product wasn't there, but the crew was. There was no scheduling around this. The product should have been there the day before and the crew should not have been on my house till the product was there and ready for them. The owner was incredibly rude to me and told me that they, did schedule it and that it will be done today - they didn't. They finished it the next day. Me and my husband spent hours pickup up nails and parts of shingles in our yard. Come to find out this crew had been fired from Prominent Construction because of all the mistakes that they had made on other hours. We had a good friend of ours, that is also roofing inspector, take a look at the roof and he said that there were so many things wrong with the roof, took pictures and said that it would NEVER pass an inspection the way it currently was. I sent these pictures in an email Prominent and again, after several phone calls we finally were able to get someone out to take a look at the roof and they had said that it was really bad and that they would be out in a couple days to get it all fixed. Guess what - they never showed up. So, after more phone calls I was finally able to get the quality control agent from Prominent out - Mark P. Mark was so nice and apologetic the entire time. He had a crew out the next day and they fixed some things, but not everything - they also left us another mess. They left over 300 nails on my roof (that doesn't even mention the mess that I had to pick up off the ground again). It still wasn't done and I contacted Mark P and he had this crew back out to finish fixing the issues. Mark P himself even was on the roof and fixing it till I was satisfied. Do NOT get anything with your house done with Prominent Construction unless you want a HUGE headache and you are ready for a heated argument from the owner himself. I can't rate this company cause it has been one of the worst experiences a homeowner can ever go through. I have NEVER in my life dealt with such a HORRIBLE company. The amount of $$ that I spent and then the service that I received ... no words. Do not use this company unless you want to be verbally bashed by the owner and absolutely NO communication. I also, at first, had all my neighbors sign up with Prominent so I did get them business and all my neighbors experienced the same issues and they cancelled their services with them. I would give them zero stars. I have uploaded photos of the drip edge that they had damaged and had to be completely replaced, various issues with the roof and the crew sleeping in my hard waiting for the product to get delivered. read more

See all

Prominent put on a new roof and gutters for us a few weeks ago and we are giddy at the functional facelift it gives the whole house! Ethan was delightful and responsive to work with and helped us navigate our home owners insurance claim process. The crew did the roof in a day and the gutters in another day, so it hardly created any disrupt in our day to day lives. Everyone we interacted with was professional and kind and the work itself is great! read more

Prominent Roofing - Roofing Near Me - Minnetonka, Minnesota

Short Version: We took each other to court & I ended up getting over $10,000 taken off the final bill! Do yourself a favor and read all the 1 & 2 star reviews. They started weeks late, took months to put gutters on, had to redo the gutters twice, never picked up left over materials/debris/trash when they were done, didn't cover our house when shingles were off with thunderstorms coming that night (house flooded), etc. We had to rent a dumpster to remove all the junk they left behind. Long Version: I looked up the court records when we went to court with them, and they've been to court 7+ times in the last few years! One couple was taking them to court the week before I went to court with them. They lost that case too! For us, just look at the pictures. There is ZERO quality control with this company, and the owner is a complete psycho. He'll try to blame you if you have any issues whatsoever. They never came for a final inspection, and we had to rent a dumpster to get rid of all the trash/materials they left behind. They didn't reinstall the main gutter on the barn when they were done. We had to have another contractor come out to get things fixed after Prominent was done, and the other contractor was appalled to say the least. It was going to cost the other contractor about $15,000 to fix all the stuff they messed up on. The biggest problem was that they never covered the roof (when shingles were off) before a big thunderstorm was coming that night. Our storage room, laundry room, mud room, & basement all flooded. The basement actually flooded twice because it took them months to come back to put the gutters on. They finally came the next day after I threatened legal action & sent the owner the video of all the water damage in the basement. The gutters had to be reinstalled twice. Do not work with this contractor. Read the negative reviews. If it's a big project, go to the court house and look up their court records before you hire them....you'll find everything from poor work, not honoring warranties, firing an employee because they were LGBT, etc. read more

See all

They do good work, but are terrible at cleaning up after themselves. We hired Prominent Construction to insulate our attached garage. We needed insulation in the walls and ceiling of a three car garage. One the walls (the one connected to the house) was already insulated and drywalled (but not taped and mudded), and the wall with the garage doors obviously doesn't actually have much wall space, so we were essentially asking for two walls and a ceiling's worth of insulation and drywall. Justin, the owner, was very responsive to emails, and gave a rough estimate based on our description, which was nice because a lot of places refused to even talk baseline numbers without seeing the space. After coming out to see the garage, he quoted us $4700 to insulate, drywall, tape, mud, and sand the walls and ceiling (but not to paint - I believe that would have been several hundred dollars more). We got estimates from several companies, and Prominent came in somewhere in the middle. Justin said the work would take about a week or less (others estimated between 3 days and 2 weeks). We didn't really care because we weren't storing anything in the garage (well, other than the car of course), so we were fine with a fluid timeline. We both work during the day so we weren't there while the crew was working, but for the first few days there were definitely signs of progress every night. After they got to the mudding part, the work slowed down. We were doing this in February, and the mud needs to be above a certain temperature to dry properly. The crew brought in a propane heater and then we didn't see and progress for days while the mud presumably dried very slowly. The whole project ended up taking two weeks. It wasn't a big deal at all, but I can't help but think that the fact that mud dries slower in the winter should have been taken into account when giving us a time estimate. The work was well done for the most part. The drywall looks great, and the insulation has definitely made a difference. They even mudded and sanded the drywall that was already up on one of the walls of the garage. We have a radon mitigation system that goes through the garage, and they drywalled and insulated around that pretty well, and added in a door in the ceiling near the fan so we could check on it. They didn't do a great job of cutting the drywall around the electrical outlets, and we actually had to get new outlet covers because they cracked some of them. Overall, I'm very pleased with how it turned out. Now on to the less awesome aspect of this project: the cleanup. After they sanded down the mud, the entire garage was one giant cloud of dust. They did some very minimal cleanup, after which there was still mud all over the garage floor and going out into the driveway. We talked to one of the crew members about it, and he said that this was as good as it was possible to clean it, which was not at all true. Luckily when Justin came out to see the finished project he agreed with us, and had some people come back to do a better job. A lot of dust also got blown into our kitchen. the door from the garage into the house is right next to our kitchen, and I don't know if they forgot to close it while they were sanding or something, but I had to mop and scrub a pretty big radius to get all the mud and dust out. My other complaint is with the bathroom. As you might expect, we gave the crew access to our downstairs bathroom. They dutifully laid down tarps between the door connecting the garage to the house and the bathroom, which we appreciated, but that's where their discretion ended. I'll spare you the details, but let's just say a fair amount of bleach was involved. All in all, I'd say that I'd definitely hire them again for any outdoor work, because they do a good job. I would be a little more hesitant about an interior project because of the cleanup issues. read more

Prominent Construction did a great job for us on a hail damage and roofing leaks insurance claim. There were multiple parts to the job including roofing and siding the house and garage, new large garage door and people door to the garage and even ceiling work inside the house that got damaged by roof leaks. Prominent did a fantastic job of coordinating it all and we are very pleased with the workmanship. Patrick B St. Paul, MN read more

Prominent and their whole team do an excellent job. They utilize the latest technology and you can tell that they really care about their work. Chad and Justin run a great operation and I recommend their company. read more

Issues after issues... 2+ missing employees without a trace (possibly the rapture), 4+ no show and no call (perhaps related to the missing/raptured employees), promises made by missing/raptured employee that was outside of their policy and was not honored (perhaps no biblical understandings). On a positive note: the young lad that did the final walk-through was very pleasant to work with and did a great job (being a newly replacement for the missing person). Hopefully he don't get rapture too. Well... people are being rapture here... better start believing in Jesus Christ. read more

Agree with the other reviewer, issue after issue after issue. However, disagree with the reviewer who said a stress free project, because it was months of stress dealing with this company. Really don't have a positive thing to say. An all around bad experience. read more

Everything went smooth from start to finish on the siding and roof! Highly recommend using Prominent Construction if you want a stress free project! read more

They scheduled my roof and where timely and did a great job! Any issues or questions, they where quick to respond and address.

we had a terrible experience with this company. they seemed like they were competent and nice during the whole process but we are having leaks into our ceiling now and they keep saying it is from ice dams which (1) we didn't have any and (2) one of their workers told my wife that it was leaking because of poor installation. We are currently going to have to replace a bunch of the ceiling because we have a severly disabled daughter and cant have mold in the house with her degraded immune system. at this point I would not even accept money from these people, they have put my daughter at risk and are calling us liars. I am certain that they do good work but they made a mistake on this one and have come up with nothing but excuses for why it has happened. they are very good at not ever admitting error and constantly saying it is insulation or ice dams when their own guy said it happened because of poor installation. We are extremely hopeful to chat with this employee who all of a sudden had a change of heart and said it was do to insulation and not installation...hahaha read the fine print with these guys, they basically state on their contract that they accept no responsibility for any problems that you may have now or down the road with your roof. read more