We can't say enough good things about Scottie, his wide knowledge and expert eye are the result of…read moreyears of experience and training. In our situation a disturbing noise was coming from the rear of our Class B RV. We were almost 3 thousand miles from home and the RV is home on our Road Trip. On Friday a tire store had referred us to Scottie as they felt we probably had a very serious problem beyond their skills. Showed up Monday morning 8am and Scottie took it for a drive. He was able to quickly determine that is was A) A defective tire (brand new tire) and B) A leak in the rear caused by a clogged filter. Thank you Scottie!!

Here's my dealings with this guy Scotty and his business; I called him on a teusday morning said I…read morewas on the island for holidays for a few days and I hear some wining in my rear end, can you guys look at it and fix it? For sure he says, I just had a cancellation so if you get here quick we can do it Once there we discuss it and come up with it's not to bad most likely a bearing and ring and pinion. How much I ask and please over estimate. He tells me 600$ labour and 400$ parts. Great I say, let's do it. I'm back in Nanaimo on Thursday, no problem he says. I called on Thursday as I was coming out of bamfield, hows it going I ask?? Looks real good, just bearings needed no ring and pinion, you have good ears to hear those bearings he tells me. Are we still on budget then I ask?? Oh ya he tells me but not ready till Friday. Ok I say Friday morning I call him up and ask if it's going to be done today and how much is the final bill?? I'm told 1875$ now!! Why so much more?? Ad ons he tells me! What ad ones?? It's only bearings!! He didn't want to tell me. We had some words to each other and he says pay me my money or I keep your truck. After an hour I call him back and agree to pay him but he won't take a credit card, cash only he says. Long story short,, the truck got towed out of there with the rear end takin apart and parts stuffed in a box. That night I decide to look at reviews, I wish I would have looked at them first. Many people have had the same kind of dealings with him. Just a thief praying on people. Say what someone wants to hear and once he has your car he can throw out any number he wants

Very friendly and professional staff. They were conscientious of my time, budget and car…read morepreference. They got me a lower interest rate and a good price on my trade-in. Hyundai is a great brand. Wheaton Hyundai has great people and great deals!

Bought a 2016 Hyundai Elantra Sport from them. Noticed my engine sounded like a diesel and they…read moretold me it was my ac compressor (ac was still working when they told me that) and so I got my ac compressor replaced. $2500 out of my pocket because the insurance they upsold me didn't cover it. The issue was still there and I took my car back in, they said there was no issue with my car and the noise was normal. I took my car to a second mechanic because I knew something was wrong, 5 minutes into this random mechanic looking at my car he said I need a new engine. At this point I had been in and out of the dealer and so mentally drained because they told me it was my ac compressor, and kept telling me the engine noise was normal (it wasn't). I asked my partner to go in because I figured they would take a man more serious than me and they mentioned a recall on the hyundai engine in the Elantra I bought. When I got this car I was advised all recalls were completed (example: the trunk latch). They said they would take a picture of my engine and lowe and behold the borescope showed scoring on my engine (see the first picture). I got a replacement engine and all I got for their misdiagnosis and telling me my engine was normal was an apology from Brody. An apology for their errors that costed me time off work, stress, and $2500.00 out of my pocket for a car they had mentioned was reliable. I had driven this car after and mentioned shaking after my engine replacement which they offered me a trade in for my issues. None of the cars they had were cars I wanted and they advised the sales person I spoke to would contact us. They never did. They advised me my car would survive the drive from Nanaimo to Ontario and I believed them. It didn't. My "new engine" now has the same issue as the engine prior which is in the second picture attached. Less than 2,000kms later and this is the third engine in a car I purchased in June of 2024 which Ben sold me as a reliable car and which the mechanics have advised me would survive the drive back. I have since traded this car in and now I'm suffering the consequences of not only being down $2500 but I also have negative equity as I haven't even had the car for a year. At the time of purchasing the vehicle I was advised this was a reliable car by Ben who said he wanted his girlfriend to purchase the car. I had to get brand new tires immediately because the tires were cracking, paint was chipping on the hood immediately, and the ac compressor was a misdiagnosis for an engine issue they were very well aware of. The two other hyundai dealerships one in Winnipeg which took the borescope picture in the second photo, as well as another dealer in Ontario were both astonished by the terrible service level I received by Wheaton Hyundai.

For the second summer in a row, Adrian has saved my fanny with leaky plumbing issues...Last summer…read morethe toilet & this summer replacing the kitchen faucet that thought it was a jigsaw puzzle. Not only that, but his wife/office manager gave me excellent recommendations about where to take my two dogs for walks while Adrian was working his mojo.

Adrians RV repair will NOT serve customers with mask exceptions. I went in to make a costly…read morepurchase on parts and repair service to my RV but was immediately told to get out after explaining that I had a medical exemption for not wearing a mask. I will not recommend their service to anyone and am extremely disappointed.

Always service with a smile. Done right first time on time!! Alignment so good I smile driving down…read morethe road while thinking of Van Isle Truck Tech staff. Thank you for making our trip feeling safe!

These guys do the right thing, and the invoice is reasonable. I have had two different jobs done…read moreon my Ford E350, both excellent solutions to odd problems.

Solid service. Trudy is word and very honest. Would recommend him to anyone in Nanaimo.read more

Sold my senior parents a used trailer for more than new price. Buyer beware, of course, but when…read morethey're excited to use it on a trip, and don't know how to research over the internet, I imagine many seniors will fall prey to the prices they set. Shameful!

Thank you to Heather and the gang in the Nanaimo service department. The team bent over backwards…read moreto ensure our black and grey tank problems were solved. The culprit? The previous owner's had dumped kitty litter down the drains!

Amazing Service. Very fair prices, didn't try to upsell, and…read morewas done in 30 minutes as a walk in.

On Nov 15th Eco Tire removed my all season tires from my Mazda pickup truck. They mounted, balanced…read moreand installed new valve stems on my winter tires. The techician informed me that it seemed a wheel bearing was going in my front passenger side wheel, and advised me to consult my mechanic. I proceeded upon his advice, to bring my truck into Harris Mazda on Nov 24th, to have the issue checked out, as my vehicle has a full extended warranty and a wheel bearing issue would have been covered. Harris Mazda discovered that the 4 tires all had been improperly balanced, and corrected the issue for me at the cost of $130. Today, on November 28th, 2011, I contacted the technician at Eco Tire, and told him of the service I had received, and that I had taken my vehicle to mazda and what they had discovered and fixed. The Tecnicican, who refused to give me his name, became hostile and told me that its impossible, and that Harris Mazda must be lying, and asked me what I expected him to do about it. I politely informed him that I felt a refund of the cost at least of the balancing would be acceptable, and he proceeded to become angry, told me this was impossible, and hung up on. I have now filed a BBB complaint, and await resolution. I strongly advise that anyone needing tire work done, avoid Eco Tire, not only because their service is sub-par, but because their employees are very hostile and rude, even when a customer is polite, friendly, and cheery on the phone.

The gang here are super helpful and knowledgeable. You're always greeted by at least one staff…read moremember and they totally don't mind if your just there to look at the motorcycles. I've been taking my bikes here for years now as well as buying aftermarket accessories and gear. Never have I been disappointed. Even if you're not a Honda rider they'll help you out.

AVOID AT ALL COSTS!…read more While I cannot speak for the sales staff, I would avoid the service department at all costs. In April 2026 I took my 2023 KTM Adventure for regular service. During servicing significant issues where discovered where coolant hoses and the thermostat were leaking fluid; a common issue in these motorcycles. Unfortunately, OEM parts were on backorder for months, and instead of advising me of available aftermarket options, the service manager told me the only parts available were cheap kits from Temu, which was factually untrue. This resulted in my bike sitting for a total of 58 days, instead of resolving this in a couple of weeks. In reality, they simply did not have a supplier for these parts but if I had ordered them myself they would have been able to fit them. Unfortunately I was given incorrect information which extended the service time. After releasing the bike to me I started to experience clutch issues. This is a known problem in these bikes when coolant leaks and enters the engine oil. Because the clutch assembly shares the oil with the engine, coolant can get into the clutch assembly and cause chemical degradation of the friction pads. After reporting these clutch issues and reporting the clutch slipping, VI Powersports released the bike back to me, charging me $100 without inspecting the clutch or addressing the issue at all. To date it has been over 90 days of dealing with the same, continuous issues. VI Powersports has made zero effort to work with me by not proactively communicating with me, and adding to the delays by not ordering parts right away, not properly diagnosing issues after well known and documented problems with this make and model, and not suggesting alternative solutions when the OEM parts were not available. I would not recommend VI Powersports to anybody, as dealing with their Service Department has been the worst customer service I have ever dealt with. STAY AS FAR AWAY AS POSSIBLE! If I could give zero stars I would.