ABSOLUTELY AMAZING!!! coming from Victoria to go camping up island we were not planning on our 99…read more7.3 Powerstroke breaking down in Nanaimo. Called first thing in the morning. Larry said he could get us in right aeay. After waiting for a tow we arrived at the shop for 10am. We received a call 2 hours later that we could pick it up! Super professional and above all honest! Promax turned what could have been a terrible vacation into a minor hiccup. Thank you guys! Service: Electrical

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

Our 39 Chev stopped on the highway into Nanimo (on our way to car show in Quailcom Beach) and phone…read more(USA) did not work but finally I got AAA to pick us up and Long Lake was only mechanic that would take us on a Friday PM. After much messing around we found that the Rod on the hood (holds it up in air) was touching the coil (periodically) when all the way closed. Greg had to come in on Saturday to finish up and get us running. Great Job Greg and thanks again from your Washington (state) friends!

I have taken my vehicles many times to Long Lake Automotive. Greg gives GREAT customer service, he…read moreis always so upbeat, professional and efficient. Super honest. I can easily recommend this shop !

Took my vehicle into Bavarian for routine service and brakes. While there they identified a…read moresignificant repair was needed and were diligent in contacting the extended warranty provider to arrange cost free repair. A month later another related concern arose and the were able to address the issue right away -- they even arranged for a local business to detail the engine to ensure all was satisfactory. Awesome service.

The tall mechanic with the beard scanned my car when the shop was very busy (I did not even have an…read moreappointment) and explained to me what was going on, and that I was safe to continue driving for the day. He was being rushed by his boss but he still stayed and explained the code from the computer to me, all while calming me down and telling me my car wasn't to break down! They were able to schedule me in and the car was fixed two days later!

Mar 9, 2026 I have…read morejust purchased and had installed a set of Nokian One 100H tires (215/70/R16) for my Honda CR-V (FWD only). I had asked for a recommendation for tires that would provide a softer more comfortable ride than my existing Nokian all weather set and be very good in the rain. I found the existing ride to be very harsh, especially going over depressed manhole covers and typical Nanaimo road patches. I had some slim hope better tires might produce enough improvement to at least notice so as to justify my somewhat earlier than needed purchase. I would like to say how pleased I am at the resulting improvement. The new Nokians were even smoother on smooth pavement and over my "favourite" set of 3 sequential road patches on Jinglepot the car produced just a muted bump instead of the harsh bone shaking bang from the old all weathers. I haven't had the opportunity to test the new ones in the rain yet (soon will I think) but I can say even on dry pavement I've noticed improved traction. Thanks to all the staff who helped with the recommendation, scheduled the appointment, and did all the install work. Once again Kal Tire 682 (6590 Island Hwy N) has come through for me. Russ Macdonald

Huge thanks to John Earhart at Kal Tire Norwell Dr. Location. He went above and beyond to help us…read morein a very stressful situation. We didn't even buy tires. John crawled under our suv to take pictures and helped us get the vehicle safely drivable before we left on a long trip home. I would recommend this Kal Tire location to anyone for all their products. very friendly and caring staff. Thanks again John

Their whole team has been amazing! They provide exceptional craftsmanship and service while…read morecommunicating with transparency. They will fix what you go there for, and then provide information about what should be considered for repair in the near future and what is an urgent repair. There is never any pressure. Their quotes include any level of equipment you require, depending on your unique situation. They provide great value I will continue to bring my vehicles here, domestic or import. Their knowledge is next to none.

Mark came as a reference from some fussy Land Rover owners who said they would never go anywhere…read moreelse. He serviced my beloved Land Rover for a few years and then I bought a Suburu Outback and wouldn't go anywhere else. Mark will never try to sell you anything you don't need and has, in fact, talked me out of work that was not required. Very honest, friendly, and easy to work with. John Nanoose Bay

I take my cars here for service/repairs. I have a Mercedes, a Fiat and and a Jaguar. They have no…read moreproblem working on these cars even though they are different from your mainstream cars. Josh, the head mechanic is extremely knowledgeable and can repair problems that other shop won't even touch. They are very well equipped and have all kinds of diagnostic equipment and the knowledge of how to use them. A very professional shop.

From the owner: Precise Mechanical stands out by providing practical, reliable automotive services with a focus on…read moreintegrity, inclusivity, and strong client connections. Our mission is to create an inclusive environment for both clients and our team while constantly striving to enhance leadership and innovation in the automotive industry. With deep roots in the community, we prioritize quality, transparency, and a personalized approach to ensure every client feels valued and cared for.

I rate him a 1 because there's no 0 . My daughter saw a car at his location on Bowen Road in…read moreNanaimo that she was interested in purchasing, she and I test drove the car and within fifteen minutes the car died and wouldn't start. When contacting the owner he said the problem was she drove too far and began blaming the way she must have been driving the car. This was on a weeknight he began by saying she would have to pay to get it tow back to his shop when she refused he reluctantly agreed to have a tow truck pick the car up. A couple of days later he called and asked if she was still interested in buying the car NOPE. Honestly I don't know if he's a crook or con man but he sure acted like one. Looks like he has shut down his shop hope he isn't operating somewhere else Ray McDonald

When it was time for my daughter to buy her first car, we cruised through some bigger used car lots…read morebefore stopping in at Tim's Automotive. We were pleasantly surprised at how many cars were available in her price range, and "sold" by the detailed and upfront information we got from the fellow who served us. As a parent, I was reassured because Tim's is a repair shop, and the staff were able to speak knowledgeably and honestly about the pros and cons of the cars we wanted to compare, as well as the features my daughter was interested in. When a small issue (low battery) came up a week after buying a car, Tim's handled it immediately and to our complete satisfaction. I would definitely recommend Tim's to anyone looking for a used car. (I've already recommended them to friends!)