Unfortunately although yesterday I gave a glowing review to the branch on Victoria Trail, today I'm…read moremad as a wet hen. If I could give 0 stars I would. This morning my car had 3 flat tires, so not particularly happy today after being sent off yesterday thinking all was well. I called and spoke to Jeff and first he asked me if I could bring the car down. I said yes after I pumped up the tires. Then he said they couldn't do it today or tomorrow as they were fully booked. I understand this is a busy time, but then to be further told by him to go elsewhere when I trusted them to make sure they were leak free and good to drive on is extremely annoying. Why is it so hard to find a good tire shop in Nanaimo? Just heard from the new shop (not the one I am complaining about) that none of the tires were on the bead (I think that's the correct terminology) so had to be removed from the rims, the rims cleaned, and had to be reseated. I was prepared to pay for that yesterday but not today. I had told Jeff I had just purchased the rims and tires on Marketplace. He looked at the tires on my car and the ones on the "new to me" rims and advised me to keep the tires that came with the rims, which according to the shop I went to to fix the bad bead issue were from 2012. I can only assume this was to spare the time to remount them on the new to me rims. Did he not know that yesterday? And how, in good conscience, could you send me off with those tires which the new shop showed me were cracked and old? At least now I will have new tires too. You lost a sale on that too, Kal Tire. Thanks for doing a horrible job and possibly putting my life at risk. If I'd gone on the highway like this, I shudder to think what might have happened.

Five star review,I had a flat tire on my work van and we noticed it 3pm Saturday afternoon,I…read moremanaged to inflate the tire and drove the to cal tire and it was repaired no charge as we purchased the tires from Cal Tire. Great service now we can work on Monday. Jack olsen JLO electrical services ltd.

While on Vacation in Parksville we realized there was a problem with one of our tires. Sydney Tire…read morewas able to fit us in their schedule and showed us the back tire was starting to split. They replaced our back tires within 1/2 an hour AND at a reasonable price! Thanks for the fast and excellent service.

Great service at a reasonable price. I needed RV tires and they were very informative about what I…read moreshould get.

Contrary to the complaint above (why has it been so long before anyone else posted a review?), I've…read morefound this location to be both friendly and helpful. I was there today, as well as on another occasion some years ago. Both times they fixed a simple light vehicle flat for free (along with providing helpful advice). They saved me money over my Nissan dealer, who wanted to sell me two new tires! No such sales tactics from Kal Tire. They don't know me, nor do they owe me any favours. Both times, their service was excellent. I can recommend them with bonus points for attitude.

My wife had a leak in her tire so I took it to Costco. They said it couldn't be repaired and that I…read morewould have to order a new one. $130 for the replacement so I said fine so they ordered it. In the meantime they put spare on and put damaged tire in trunk. the next day my wife took her car to this Kal Tire and they looked at the tire and said no problem, apparently it was just a small hole. They repaired it FOR FREE. So my wife cancelled the tire that Costco ordered in. And prior to this, my wife took her previous car in (which we bought used and was a nightmare, everything was leaking including the tires), and again this Kal Tire repaired her tires and I can't recall how much they charged but it was very, very cheap. These guys have helped my wife (soon to be ex-wife - ouch) each time and have gone above and beyond. I never thought much of this place when driving past it. I think they are beside a taxi lot, so lots of cars everywhere. Not the most inviting appearance. But next time I need tires I'm definitely going to them first as I felt over charged at Fountain tire.

This is a place you want to bring your vehicle for an honest and trustworthy experience from…read morequotation to the final repair costs. Great staff who do their upmost to reduce your costs. My large repair ended up costing a few hundred less because of the service reps diligence to find the best price on parts and labor. I will definitely be a return customer with all of my vehicles for servicing and repair. Richard K.

My wife recently took her SUV in for its regular servicing. They recommended new tires, which it…read moredefinitely needs, and provided a quotation for a set of tires. They told her that they have a relationship with the tire wholesaler so the price they quoted was the "best in town." But it turns out, after a bit of calling around for other quotes, the Auto Check price was about $320 higher than other shops for the identical tires. In other words, they were prepared to gouge her for tires they clearly knew were way overpriced. To me, that kind of business practice stinks.

Outstanding, quick and professional service with no sales or extraneous charges, highly recommended.read more

Best local shop since Kerry closed up. Brock, Theo and Mike are always there to listen and help…read more Always feel like one is getting good work at a reasonable price unlike some other independent shops. European, Japanese and German cars are welcome as well.

Took my vehicle into Bavarian for routine service and brakes. While there they identified a…read moresignificant repair was needed and were diligent in contacting the extended warranty provider to arrange cost free repair. A month later another related concern arose and the were able to address the issue right away -- they even arranged for a local business to detail the engine to ensure all was satisfactory. Awesome service.

The tall mechanic with the beard scanned my car when the shop was very busy (I did not even have an…read moreappointment) and explained to me what was going on, and that I was safe to continue driving for the day. He was being rushed by his boss but he still stayed and explained the code from the computer to me, all while calming me down and telling me my car wasn't to break down! They were able to schedule me in and the car was fixed two days later!

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

I just purchased Toyo Open Country AT tires for my Ford F150. The entire staff was so kind. Ryan…read morewas super helpful, answering all my questions and helping me find the perfect tires. Installation was quick. I would highly recommend Cedar Tire to everyone.

I found the folks at Cedar Tire to be straight forward, easy to understand and HONEST!…read moreAfter purchasing front tires (BEST PRICE in town!) & mounting.. I requested a wheel alignment, upon inspection, they returned with a list of necessary repairs needing completion PRIOR to the alignment. Essentially a FREE inspection with printout! I'm a new return customer after this.