Amazing Service. Very fair prices, didn't try to upsell, and…read morewas done in 30 minutes as a walk in.

On Nov 15th Eco Tire removed my all season tires from my Mazda pickup truck. They mounted, balanced…read moreand installed new valve stems on my winter tires. The techician informed me that it seemed a wheel bearing was going in my front passenger side wheel, and advised me to consult my mechanic. I proceeded upon his advice, to bring my truck into Harris Mazda on Nov 24th, to have the issue checked out, as my vehicle has a full extended warranty and a wheel bearing issue would have been covered. Harris Mazda discovered that the 4 tires all had been improperly balanced, and corrected the issue for me at the cost of $130. Today, on November 28th, 2011, I contacted the technician at Eco Tire, and told him of the service I had received, and that I had taken my vehicle to mazda and what they had discovered and fixed. The Tecnicican, who refused to give me his name, became hostile and told me that its impossible, and that Harris Mazda must be lying, and asked me what I expected him to do about it. I politely informed him that I felt a refund of the cost at least of the balancing would be acceptable, and he proceeded to become angry, told me this was impossible, and hung up on. I have now filed a BBB complaint, and await resolution. I strongly advise that anyone needing tire work done, avoid Eco Tire, not only because their service is sub-par, but because their employees are very hostile and rude, even when a customer is polite, friendly, and cheery on the phone.

While on Vacation in Parksville we realized there was a problem with one of our tires. Sydney Tire…read morewas able to fit us in their schedule and showed us the back tire was starting to split. They replaced our back tires within 1/2 an hour AND at a reasonable price! Thanks for the fast and excellent service.

Great service at a reasonable price. I needed RV tires and they were very informative about what I…read moreshould get.

This is for anyone who decides to look elsewhere. Do…read moreyourself a favour and just book in. What a magnetic team. Extremely professional, efficient and well managed. Between Gary, Tony and B.. everyone is like a warm hug. Can't wait to come back...

Always helpful and highly skilled. Highly recommended .good prices . Friendly serviceread more

great prices ,helped me save money so i could get by, really honest prices on new tires and…read morewheels. i am definately going back there.

Mar 9, 2026 I have…read morejust purchased and had installed a set of Nokian One 100H tires (215/70/R16) for my Honda CR-V (FWD only). I had asked for a recommendation for tires that would provide a softer more comfortable ride than my existing Nokian all weather set and be very good in the rain. I found the existing ride to be very harsh, especially going over depressed manhole covers and typical Nanaimo road patches. I had some slim hope better tires might produce enough improvement to at least notice so as to justify my somewhat earlier than needed purchase. I would like to say how pleased I am at the resulting improvement. The new Nokians were even smoother on smooth pavement and over my "favourite" set of 3 sequential road patches on Jinglepot the car produced just a muted bump instead of the harsh bone shaking bang from the old all weathers. I haven't had the opportunity to test the new ones in the rain yet (soon will I think) but I can say even on dry pavement I've noticed improved traction. Thanks to all the staff who helped with the recommendation, scheduled the appointment, and did all the install work. Once again Kal Tire 682 (6590 Island Hwy N) has come through for me. Russ Macdonald

Huge thanks to John Earhart at Kal Tire Norwell Dr. Location. He went above and beyond to help us…read morein a very stressful situation. We didn't even buy tires. John crawled under our suv to take pictures and helped us get the vehicle safely drivable before we left on a long trip home. I would recommend this Kal Tire location to anyone for all their products. very friendly and caring staff. Thanks again John

I have used Big O for years. Good service. Never a problem. Replaced my broken tire overnight,…read morewith exact match to my others. On another occasion, they replaced the driveline in our 4x4 Ranger.

We wanted to have winter tires on our car and Big O tires here in Ladysmith had my size. They were…read moreable to put them on very quickly and they were so courteous and friendly. I feel lucky they are here.

They were on time, in fact a bit early. They were very efficient and also checked my spare tire…read more This is my second time at this shop and I will return to give them more business.

Wow, so accommodating and friendly. I stopped by as soon as they opened the other day, as my car…read moregave me a warning to check my tire pressure. I didn't have an appointment, but I just took a chance. Luckily they were able to fit me in, and checked my tires within a few minutes. They didn't even charge me! I will definitely come back here when I need new tires.

My wife had a leak in her tire so I took it to Costco. They said it couldn't be repaired and that I…read morewould have to order a new one. $130 for the replacement so I said fine so they ordered it. In the meantime they put spare on and put damaged tire in trunk. the next day my wife took her car to this Kal Tire and they looked at the tire and said no problem, apparently it was just a small hole. They repaired it FOR FREE. So my wife cancelled the tire that Costco ordered in. And prior to this, my wife took her previous car in (which we bought used and was a nightmare, everything was leaking including the tires), and again this Kal Tire repaired her tires and I can't recall how much they charged but it was very, very cheap. These guys have helped my wife (soon to be ex-wife - ouch) each time and have gone above and beyond. I never thought much of this place when driving past it. I think they are beside a taxi lot, so lots of cars everywhere. Not the most inviting appearance. But next time I need tires I'm definitely going to them first as I felt over charged at Fountain tire.

Contrary to the complaint above (why has it been so long before anyone else posted a review?), I've…read morefound this location to be both friendly and helpful. I was there today, as well as on another occasion some years ago. Both times they fixed a simple light vehicle flat for free (along with providing helpful advice). They saved me money over my Nissan dealer, who wanted to sell me two new tires! No such sales tactics from Kal Tire. They don't know me, nor do they owe me any favours. Both times, their service was excellent. I can recommend them with bonus points for attitude.

2016 Ford 6.7 1 ton went in for tires replacement, and to replace two "faulty" tire pressure…read moresensors. Aftermarket sensors are the replacement. Mechanic could not get the sensors to respond to the truck. Tried numerous times to link the aftermarket sensors to the truck computer, with no success, as a result truck is currently now not running. My wife and I own 1 vehicle only, with my wife and kid now stuck. Thanks!!!

Honestly this tire shop is a god send. I got a flat tire and was despair to get home on my to work…read moreand they were so nice and with some extra effort were able to fit me in. I had no expectation of them being able to get me sorted so quickly but they truly went above and beyond and the receptionist was so nice and made for great conversation in the meantime. No wonder they are so highly rated. Thank you!!