My husband's car broke down in Ucluelet and there weren't any mechanics that had time to fix it. We…read morehad the car towed to Rick Denis Automotive in Port and it was repaired by the next day! They were so helpful and really saved the day!

Tony and Tanner were very supportive in the purchase of a new vehicle from Alberni Chrysler. Great…read morecustomer service, always friendly, answered all my questions & were very responsive in our text communications. Worked with us to get best deal and took time to go over features of the truck they were ordering. Overall excellent experience.

We were visiting from Delta and lost power steering while in Port Alberni on a Friday afternoon…read moreafter a snow storm. Even though they were busy and short of staff they looked at the car quite quickly and repaired the line so we could be on our way to the ferry Saturday morning. Very accommodating and even cleaned our car. Superior customer service. Thanks Tanner

I called last minute on my way from Nanaimo, they told me to drop in , the front end noise in my…read morecar increased to the point I might need a tow truck. Limped the car in , they took my keys and phone number , I gave them an idea of my thoughts , they pulled all four wheels and removed the shimms from my summer rims. Called me came to get my car FREE OF CHARGE. Really great guys, threw me a break , cannot say enough, this is the shop to go to FOR SURE! Going to pay it forward ....thanks guys !

My family was heading to Tofino from Vancouver. All of sudden, one of rear tires was overheated and…read moreit smelled like burning. We're so scared and worried to drive the car. We drove around the city, looking for an auto repair shop. GD auto was only place which was opened on Good Friday. I walked into the shop and explained the situation, the owner was very helpful and checked our car right away even though they were busy. The owner and staff made sure that the car is safe enough to drive for our rest of trip, and didn't charge us anything. Truly kind-hearted person, they deserve more businesses. If you are looking for an auto repair shop, visit GD auto. I had a really good experience with them. Thank you so so so much for helping us. I won't forget your kindness. :)

Had an estimate done for a door problem and they went out of there way to be helpful--including…read morefixing the door to make it more usable for free during the estimate! Entirely unasked! Just really kind folks. Explained various insurance possibilities for payment and gave a reasonable estimate as well. I ended up buying a new car instead but these folks were so great im still second guessing that decision.

Simply amazing! A…read morebird flying into the front of my Lexus dislodged the parking sensor. The repair entailed taking off the front fender (and probably right front quarter panel) in order to assess whether the sensor or its holding clip was damaged. Arriving at Willy's, Patrick (Willy's son) cheerfully introduced himself and the office staff quickly offered me a ride back home. 3 hours after dropping off my car, Irene (Willy's wife) called and advised that the sensor appeared to be undamaged and that they were able to remount the dislodged clip on the inside of the bumper. What Irene then told me was astounding: They didn't want to charge for job and suggested that a box of donuts or some treat for a staff break would be appreciated! I came to Willy's on a recommendation by a trusted mechanic, however, this happy, family-owned business went way beyond my expectations. It's a treat to find such an amazing gem! I'm hoping that I won't need any auto body work soon, but I know who will be my first call if I do!

I have been taking my vehicles to Valley West Autohaus for years. First, my 1995 Eurovan and then…read moremy 2004 Sprinter Van. The service has always been excellent and priced fairly. Roger and Marty, Chelsea and the rest of the team have always been professional and communication is top notch. I appreciate the printed reports I receive after each service appointment that list what has been done and things I can expect for future visits. Any quotes are accurate and service is completed on time. They always make me feel like a valued customer.

We have used these guys a few times over the years, which in itself is a good recommendation…read more They have been polite, reliable, fair and honest, and work has been to a high standard and in a timely manner. Clear billing makes it reasonably easy for people with little knowledge of autos to understand what work has been done, and why.

Thanks to Tom and crew for getting our car on the road again. They had done a repair for us last…read moreyear. It needed to be addressed again and Tom took care of it. N/C. Thanks again.....Don & Angela

While on Vacation in Parksville we realized there was a problem with one of our tires. Sydney Tire…read morewas able to fit us in their schedule and showed us the back tire was starting to split. They replaced our back tires within 1/2 an hour AND at a reasonable price! Thanks for the fast and excellent service.

Great service at a reasonable price. I needed RV tires and they were very informative about what I…read moreshould get.

I had an appointment for new tires to be installed, even called ahead to confirm they were on…read moreschedule. Showed up on time, left my truck. Came back an hour later and they were just getting started. Terrible attitude. If you require an appointment you should keep it Kaltire.

A huge thank you to the staff at this Kal Tire location. The staff was friendly and helpful…read more. Travelling from Saskatchewan and had a tire that was going low. They fit my vehicle in on short notice and solved my problem quickly. A huge thumbs up. I highly recommend this location