The service I get everytime I take a vehicle here is above and beyond. Eric fits me in even when…read morehe is busy and takes the time to carefully check out my problem. Wonderful mechanics....puts my faith back into having my auto professionally repaired.. Barb

Best local shop since Kerry closed up. Brock, Theo and Mike are always there to listen and help…read more Always feel like one is getting good work at a reasonable price unlike some other independent shops. European, Japanese and German cars are welcome as well.

Outstanding, quick and professional service with no sales or extraneous charges, highly recommended.read more

Had to replace a couple of serpentine belts on my Cadillac Escalade and was pleasantly welcomed by…read moreBill the owner, called me before the service was done and accepted what had to be done and picked it up in a few hours. As it was my first time here as i just moved to Parksville i felt that i wasn't taken advantage of. Looks like i found a good garage to take my vehicles too! :+D

From the owner: Parksville Car Clinic offers quality automobile repairs and maintenance service. We work on all…read moremakes and models of vehicles, so whether you drive a car or truck, we can offer the service you need. If you are in need of transportation while your vehicle is being repaired, we are more than happy to provide courtesy cars. Call us today to schedule an appointment at our repair shop, and you'll get quality repairs priced right.

We have used Josh's Family Garage on two occasions to get our out of province inspections done…read more Both times Josh and Carmen fit us in to meet our schedules and were a pleasure to deal with. I would not hesitate in recommending Josh's Family Garage and it will be our "go to" place for servicing in Parksville from now on.

Nice family run shop. Josh is very knowlegable and helpful. Answered all my questions in language…read moreI could understand.

My 2016 Smartcar had what it seemed an issue with the clutch. It was slipping and after checking…read morewith the mechanic he informed me that the clutch was not good anymore and that it would cost me about $5.000 dollars to fix. At this cost it would make no sense fixing the car. As a result, I ended up selling the car for parts to a good friend who is also a mechanic and after further review he determined that the actual problem resided in a $104 dollar sensor. It was not the clutch. This sensor would present itself as a clutch problem when in reality is just a faulty sensor. Coast Auto either did not know about the sensor or did not check properly. I lost about $6K as a result. Sorry but I will never return to Coast Auto.

I've taken my vehicle to Brock twice now over the last few weeks for completely unrelated issues…read more Both times he provided fast, honest service. I feel very comfortable having Brock service my vehicle and I would highly recommend him to others.

Mr. Chapman is the GREATEST--I bought 3 vehicles from Al and they have been the best--service was…read moregreat and the detailing was exquisite--

I would not recommend this dealership. Promised defective/deficiencies never done. Followup and…read moreresponse to calls and emails almost non-existent. Complaints to owner and manager were NEVER responded to. The car was done up to look better than it was and the whole thing from beginning to end felt amateur. To be honest, I have come away feeling they were unethical in the end. Parksville is a small town, word gets around, don't buy from these guys. Addendum - I just found a few reviews that were hidden on Yelp and there were some very similar experiences. Please take the time to read them as my instinct that Cartsen was a BS er and that the dealership was unethical seems was correct

I purchased a new 2026 GMC 1500 AT4 from Harris Oceanside on August 2nd 2026 from salesperson Joe…read moreBuck. I want to start this review by recognizing that my experience with Joe was good. He was responsive when I was messaging with him before heading up to Parksville from Victoria. My truck unfortunately experienced a major mechanical failure on my drive home that resulted in it being out of commission for 2 months from the day I purchased it. I reached a point where I contacted Harris Oceanside to discuss to possibility of a buy back or exchange and was completely dismissed by Sales Manager Nate and was told " if we have to, we can pay you drug money to buy the truck back if needed but let the mechanics do their thing" before being told he had to go because there was a customer in the lobby. I again reached out after the truck broke a second time and I was coming up on 2 months and only being able to drive my truck 4 times (2 of which where the times it broke down). This time I contacted Joe who advised he escalated the issue to the General Sales Manager . I received no follow up or contact from the General Sales Manager and that was well over a month ago. I again spoke to Joe prior to posting this review and said I was open to a conversation with the GSM regarding my experience and the lack of follow up from their department regarding my concerns. Joe said he passed these concerns on again to the GSM. Big surprise! I once again received no follow up or contact from the General Sales Manager! From reading other reviews it seems this Sales Department operates under the premise of getting the customer to sign on the dotted line before completely dismissing them and moving on to the next potential sale. No post purchase customer care or concern. I would highly recommend avoiding purchasing a vehicle through Harris Oceanside and take your business elsewhere.

On May 23, 2025 I purchased a 2021 Kia Soul LX from Harris Oceanside…read more Dealers and salespersons are required to disclose the prior use of a vehicle including previous use as a taxi, emergency, rental or lease vehicle. Harris failed to disclose the Kia was previously a rental car. I reported Harris Oceanside to the Vehicle Authority of British Columbia on July 7, 2025 after Harris and I were not able to arrive at an mutually agreeable resolution. On September 09, 2025 the VSA determined that Oceanside failed to declare that the Kia had previously been a rental car. The VSA ruling: Based on the VSA investigation, the information and evidence, I have determined the following regarding your complaint: The purchase agreement did not indicate that the vehicle had previously been a rental car - Substantiated: The evidence demonstrates that Oceanside failed to declare that the Kia had previously been a rental car on the Purchase Agreement. Any potential resolutions are between you and Oceanside as the VSA cannot compel a Motor Dealer to do anything or respond in one way or another with regards to a specific consumer transaction. If a resolution cannot be reached betwee you and Oceanside, you have the option of seeking legal advice or civil action. This is definitely the worse car buying experience I have ever had!

I found John to be highly professional and experienced in the VW products which included my…read moreWinnebago Rialta. He was quick to diagnose the problem and get me off to the next adventure. Highly recommend this company for VW repairs ! June 10, 2019

Worst shop ever (if you can call it that) to deal with. DO NOT BRING YOUR VEHICLE HERE!!! Brought…read morein my old Van for brakes and I came to pick it up to find a $1700 bill. These idiots replaced all kinds of parts because they thought it needed to be done at their discretion. 4 weeks later my brakes fail so I brought it to a local mechanic in town to find out that none of the parts I had asked to be repaired had been touched or replaced. The one thing I had asked them to do! The front desk is run by high-school kids and the owner is always absent and never available for comment. Please avoid bringing anything here, let alone a classic old Volkswagen!

We can't say enough good things about Scottie, his wide knowledge and expert eye are the result of…read moreyears of experience and training. In our situation a disturbing noise was coming from the rear of our Class B RV. We were almost 3 thousand miles from home and the RV is home on our Road Trip. On Friday a tire store had referred us to Scottie as they felt we probably had a very serious problem beyond their skills. Showed up Monday morning 8am and Scottie took it for a drive. He was able to quickly determine that is was A) A defective tire (brand new tire) and B) A leak in the rear caused by a clogged filter. Thank you Scottie!!

Here's my dealings with this guy Scotty and his business; I called him on a teusday morning said I…read morewas on the island for holidays for a few days and I hear some wining in my rear end, can you guys look at it and fix it? For sure he says, I just had a cancellation so if you get here quick we can do it Once there we discuss it and come up with it's not to bad most likely a bearing and ring and pinion. How much I ask and please over estimate. He tells me 600$ labour and 400$ parts. Great I say, let's do it. I'm back in Nanaimo on Thursday, no problem he says. I called on Thursday as I was coming out of bamfield, hows it going I ask?? Looks real good, just bearings needed no ring and pinion, you have good ears to hear those bearings he tells me. Are we still on budget then I ask?? Oh ya he tells me but not ready till Friday. Ok I say Friday morning I call him up and ask if it's going to be done today and how much is the final bill?? I'm told 1875$ now!! Why so much more?? Ad ons he tells me! What ad ones?? It's only bearings!! He didn't want to tell me. We had some words to each other and he says pay me my money or I keep your truck. After an hour I call him back and agree to pay him but he won't take a credit card, cash only he says. Long story short,, the truck got towed out of there with the rear end takin apart and parts stuffed in a box. That night I decide to look at reviews, I wish I would have looked at them first. Many people have had the same kind of dealings with him. Just a thief praying on people. Say what someone wants to hear and once he has your car he can throw out any number he wants