So here's the basic breakdown:
Weed quality - Eh, just okay absolutely nothing special other than STRANGERS BOOGERS.
Price - stale shake priced like flower.
Vibe - soulless corporation trying to pass itself off as a vibrant/chill community hub. Think your dad just, like as in today, just started saying 67s all the time.
Customer service - both men I've interacted were good at being rude\aggressive and BAD at doing their job.
To Eric,
I tried your business again today after not having been since shortly after this location opened. I had a terrible experience then. My experience today was worse. Nationally the range it costs to acquire new customers (CAC) for dispensaries is $20-60 (thanks google). You're throwing that away if the simple things like customer service and product quality aren't also invested in. Ive given you two chances and your team spectacularly botched both.
100% of the times I've tried your business the staff was disorganized; your que management and respecting the order customers arrived in is nonexistent (both Medical and Recreational). I don't know if the staff is being told which "Deli" strand to push or the staff just generally doesn't know their weed but I saw two customers ahead of me describe very different desired "highs" and get sold the exact same MORE expensive strain than what they asked for. So which staffer was correct Eric?
Lastly your spot is the SLOWEST I've ever been to. The whole sales model is absurd. You're selling this as "freshness"...must be why you see bakers open the oven 20x an hour to smell the cookies while they bake. SMH. How this actually works is every time you open that container the product is less fresh and it's now got yet another random strangers nose 6 inches from the substance I'm about to ingest. Would you do this with any other product? Imagine walking into a store and buying the bottle of perfume that's been sprayed and used the most or ordering the food off of someone else's plate at a restaurant because they seemed to like the way it smelled.
This community deserves a better weed shop. I bought a little so as to leave as inawkwardly as possible and then just went to my regular spot for the rest of my weekly order.
"Everyone deserves a second chance ." Logan Paul
"I don't think everyone should get a second chance." also Logan Paul read more