They so high of their own supply they can't comprehend simple questions when you try to call them…read moreon the phone. I asked specifically if the store was opened because it showed the store being open at nine. How hard is it for you to simply say we are only open for medical at this time we open recreational at another time. How hard is it to communicate simple things like that?

Understaffed and ready to sink like most other dispensaries and cannabis related businesses around…read moreMA. Wouldn't recommend shopping or working here

We came from Scotland for the World Cup but were keen to see the experience of a legal state. Based…read moreon reviews online Kush Groove was the only place we really considered and it did not disappoint. The set up was very professional and a great look at how it can/should be done. Before we were even allowed entry to the store we had to show I.D to prove our age. If you can't do that you wouldn't even know what's inside. Once inside we were very impressed with the products on offer although almost overwhelmed with the possibilities. We had a rough idea what we wanted (far too much but you're not going to a buffet for the salad) and were taken care of by the awesome Rashaun (hope I've spelled that right, thanks dude). It was as easy and straightforward as buying bread and milk, exactly as it should be. The quality was outstanding, very happy with the prices and the service. I should review you twice so that I can give you ten stars.

Ask me if I am tired of going here? Let me ask you, do you ever get tired of high quality products…read morefor the best prices? Let me not even start with how obsessed I am with that little turtle. I do not know whose idea that was but I hope he is getting residuals. This location is so clean and comforting, almost got a starbucks vibe. It's like they dont want you to leave. Display cases well thought out, lounging area, pour up a cappuccino (this is not available, but with this vie it should be). Now lets talk about what really set the vibe, why are they all a friendly team. I put emphasis on team. They are all very knowledgeable, kind and gave me way more information then I expected to learn on my trip there. This was my biggest highlight they have aphrodisiac gummies ... did you just read what I typed? Bonkers, not to mention these cool flip ash trays. I spent more than I wanted to cause its hard not to buy the products. The amount of things they have tailored to woman is crazy. I never find things for women, all my smoke stuff has been a comprimise to what the least manlies thing is, I appreciate a good smoke kit. Shout out to them for being inclusive, and that is legit to everyone. If people around you dont fit your vibe, dont change the vibe change the people. This is that kind of place. Thank you; Jocelyn, Linda, John, and Demaris for making this such a invigorating experience. John, thank you for your kindness and compliments. Your knowledge about the store and products def kept me interested and engaged

Great service ! Helped me get deals and recommended products . Nice staff, quick and friendly!read more

I have never had one bad experience, everyone at this particular location has always been so…read moreprofessional, so nice & super helpful! I love them all!

Excellence in care! Truly the best of the best. You don't just get medical clearance, you get…read morehelpful information and advice on how (and when and which) to use products. The registration system is a well build machine and saves you so much time!!! Thank you.

When i started looking into med pot Drs during the pandemic i have to admit, it was pretty daunting…read moretrying to figure out who was the right one to go with. Thankfully i came across Dr Caplan and CED clinic who actually called and set up an appt with me after 10pm on a weeknight immediately following my visit to their site on a whim. Not only is Dr Caplan one the most knowledgeable medical marijuana doctors in the field for adults and children (special cases only) he also offers a bevy information including what dispensaries offer deals to new patients and where to go discounts when you renew not to mention courses on growing your own medicine! When i returned on for my first renewal i complained to Dr Caplan that i was exceeding my 10 ounce limit too quickly due to the stringent rules regarding concentrates (5 grams is equal to 28 grams of flower) and he doubled my allotment and since then i havent come close to needing to go out of state or to the gray market to get the medicine i need. Im about to return for my 3rd yr with CED and Dr Caplan, if you need comprehensive care for your med pot needs, there is no one better for the job!

Everyone is so nice, and quick to notice if you might need help. The super chill people that work…read morehere treat you with respect and are passionate about sharing their knowledge. The experience of shopping at Ethos is so pleasurable that I truly enjoy stopping by. I wish the world were encapsulated in the energy produced and distributed here, especially in the new building located on Arsenal Street itself. Perhaps with superior quality products and service, the staff at Ethos will get us closer and closer.. The vibe at Ethos, Watertown, is as nourishing for the body and spirit as the medicinal products that you buy here. Thanks Ethos, Happy 420!

I love this place, been coming here for years. They're one of the best medical dispensaries in the…read morearea, and they have great discounts on the weekend. I can't give Ethos a five star review because I find that the front desk can be standoffish at times. I've had occasions where the front desk won't reciprocate a greeting and act annoyed about looking you up. I don't take it personally, but first encounters are significant in a business transaction. Please act grateful that you have customers keeping your business running. It's very important that you don't make medical users feel intimidated or unwelcome. Please be warmer to those who come into the establishment. Remember there are plenty of other dispensaries we can visit.

DR. Jean Thomas was very professional and supportive as we had a virtual meeting, due to covid…read more He was very knowledgeable and competent and very kind doctor who made me feel very comfortable. I spoke to Jennifer at the Holistic Center numerous times and she was extremely organized and focused on all the questions I had! She was very knowledgeable and professionally as well, and helped make the registration process easier for me with such an understanding and kind methodology ! I highly recommend The Holistic Center in Brighton! BRAVO!

I received the worst customer service I've experienced in ages, despite being a customer for many…read moreyears. I spoke to an arrogant, aggressive man who raised his voice in a rude lecture when I asked about the senior discount that is listed in the email they sent me.

First they provide a bad link to GOV site then they forget to activate my script.read more

Im a repeat customer. the service is convenient as long as the process goes well. . They made a…read morestupid error costing me an additional appointment and inconvenience They remediated there error with no compensation or apology. Good Customer service is a financial necessity for success. One irritated customer costs more then the advertising to get 10 new customers. quoted from the corporate BS I've been fed Brett

Easy pickup and some of the best carts in all of Boston! Dabs are best also around town. While…read moredoing this review the staff accommodated a chair for me. I recommend chair in the pickup/order station in case of long lines.

Excellent service, and very friendly. They also have the best punch card going for med customers!…read moreThe stock of product is also good quality at a great price.

Overall a good experience. Staff were nice and polite. I've gotten good recommendations before. I…read moreprefer ordering online and then picking up. They have good monthly deals. Occasionally give out free papers, lighters, or vape batteries. Good quality product some items are more expensive imo but they always have good priced flower. Also they run regular charity drives for the community which I appreciate

I been in here twice both times was trash. Weed is overpriced staff is terrible and ignorant…read more Energy is garbage. I was denied service after having my boyfriend stand outside and wait for me because he didn't have his ID on him. I'm 23 he's 27. I was then asked why he doesn't have his ID when it's like why does it matter he didn't come in.

Like didn't have anything. How do you not have more vapes if your name is "The Vape Shop." More…read morelike "The Flop Shop."

I have been going to this shop for some time now as I work right down the street from it. The owner…read moreJon is great, has knowledge of all the products and NEVER try's to upsell you on anything. He listens to your concerns, wants and needs and answers correctly. The prices are reasonable and he has an amazing selection of juices. Jon takes care is me everything I'm in there and I recommend his sho to anyone that's in the area. Even if your not in this area, I promise you it's worth the drive, train or Uber to the here!!