We adopted Kasino 4 months ago. Kasino came home with us having explosive diarrhea, and Project Racing home did tell us he probably had hookworms. Kasino tested positive for worms and we treated the worms and he later tested negative for worms. Kasino still had explosive diarrhea daily, many times, and was dehydrated, and underweight. After 3-4 vet visits we learned Kasinos body was metabolizing his muscle and that he was allergic to nearly every natural protein, grass, trees and insects.. We began him on a allergy shot regime at the recommendation of our vet and fed him hydrolyzed prescription food. We understand their are unfortunate cases of disease. What aggravated the hell out of us was when we returned Kasino to PRH as per the contract, the lady dismissed any of the information we had to offer about Kasinos situation and blamed the environment he was in. She did not inquire into anything about Kasinos life with us, instead she cut off our sentences and left us standing their in the lobby. We loved Kasino and spent a thousand dollars on him to figure out what was wrong with him and the treatment we received from the elderly blonde lady with short hair was wretched. It is hard enough returning your dog, and customer service from PRH staff was totally unacceptable.
Sincerely, Bo read more