Ran into some trouble with a pre-existing condition I have, and was brought to this ER because I…read morework in the area. I was very nervous, as I hadn't heard good things about this particular hospital. However, I was VERY surprised. Not only did I receive excellent care from patient, kind, and compassionate staff, but I was also treated by a doctor and nurses who were familiar with my relatively rare condition. This made a huge difference and made me feel very comfortable. Their care was compassionate, effective, and top-class. Very pleased!

Coming from an all medical family, I am quite familiar with…read moreall aspects of any hospital. I had extreme vertigo and was brought to the ER. WHAT A HORRIBLE EXPERIENCE! First, the resident on duty came to see me twice and was in a hurry both times, no conversation allowed. Second, there were 2 nurses who were not friendly and never showed up when the call button was utilized. I did have an assistant pull a wet sheet from under me and I made a comment saying you can come home with me all the time and make my bed for me! WRONG WRONG WRONG! She actually complained to the nursing staff that I was saying something very insulting and improper! Come on Sofia, think about what was said prior to reporting me for being improper! Boy that was a first!! In addition, I had to press and hold the call button 3x until someone finally answered me!! Sure, an ER or ED does get busy on weekends, but having to press a call button 3x is pretty serious oversight! Would I ever to to chilton ER ever again, NO NO NO! Non responsive staff, nasty:unfriendly nursing staff and no assistance after many attempts to obtain a blanket! Sorry Chilton, my dad was CMO of a 900 bed facility and I grew up in hospitals especially going for pre med. CHILTON WAS AN ABSOLUTE DISGRACE, STAY AWAY!!

A very clean and efficient Radiology Center. Both the front desk staff and the radiologic…read moretechnologist were kind, friendly and highly professional. I highly recommend this Center.

Amazing people here! Especially Victor and Jessica. They all are kind and knowledgeable and caring…read moreto my needs and all my questions.

I had the worst experience with the front desk, reading everyone else's reviews makes me feel…read morebetter knowing that I'm not the only one who had a bad experience. The girl at the front desk was very snippy and short and literally said my doctors office didn't know what they were talking about. I went ballistic, as I walked out of the appointment I had and it took the office manager to calm me down, that was the only silver lining. I recommend calling the office manager and telling her about this disrespectful twit she has working for her. I had come back at a later time where I had appointments in a different building and dealt with much nicer staff. With the changeover to Princeton radiology certain aspects have gone you know where in a hand basket. I do agree wholeheartedly with "if your not happy where you are, don't take it out on the public & feel free to quit."

Rude , unprofessional front desk flat out asked when you had covid instead of asking did you ever…read morehave covid. I'm sorry but not every cough is covid. How about asking first before assuming. If you don't want to work here feel free to quit instead of complaining about the clients and the job at a high decibel so everyone can hear.

Told me I would owe nothing but a co-pay and it would be billed to me. Instead I got a bill for…read morehundreds of dollars which they were no help with when I called.

The office staff is wonderful!! But Dave the Tech is awesome, so understanding and compassionate!!…read more I needed to stop in the middle of my MRI because of the pain and he was so understanding and allowed me the extra time for my pain medicine to kick in. When I went back in, he did everything he could to enable the MRI to be completed. I would totally recommend this facility!!

No Long waits, very nice workers at the front desk and I'm…read morethe back. My ultrasound went smoothly

scheduled a lung cancer screening. I called my insurance and the imaging center to confirm this…read moretest, which I had the exact same test in 2023 at the Wayne location with the same code, was covered at 100% as preventative. My insurance changed and I received a bill for $600 toward a deductible which should not apply! After a number of phone calls to the imaging center and my Dr it was clear the imagining center conveniently changed the procedure code so it was listed as diagnostic and not preventative so they could charge me and my insurance a ridiculous amount of money. I also called to see what the procedure would cost as self pay and it was 25% of the total I am being billed. The staff is unprofessional at the Wayne location and the billing department is clearly unethical which is billed through Imagecare at Denville. I am disputing the bill. Seriously unethical business practices.

Everyone I spoke with here was fantastic. All very nice and helpful with questions I had. Was in…read moreand out pretty quick. Recommend them, and I have had a few procedures here over the years.

I have been to this location for several different procedures and most recently on 5/22/2026 an…read moreMRI. As always I've been greeted by Robyn who initially checks you in. She is always there with a big hello and smile. I had the pleasure to speak with Jordan, Tonya and Ina (was the young lady who got me ready for the MRI and did the procedure. I also must state that it was/is easy to make an appointment for any procedures or testing that I had to have. I would highly recommend New Jersey Imaging Network in West Caldwell.

This business had been closed because of Medicare fraud. I found out the hard way, I tried to call…read moreto schedule yearly Mammogram and only kept getting a fast busy signal. I decide to drive over there and check it out and it was like a ghost town, doors locked at 10:00am. So if you have any past films you need to transfer over to a new facility here is the number to call 609-777-3625. It's a federal investigation department and they will arrange to have your films sent to you or a doctor. Good luck!

Deborah A, You are Correct! I did not know about this as I moved from Boonton 3 years ago. Now that…read moreI need my images I am getting nowhere. As of today 6-2-2017- this is the information I can provide to the public. Yes- the phone number that Deborah provided is correct- 609-777-3625 is the number for Medicare Fraud. They proceed to state as a message from Ann Howell- if you are seeking American Imaging films ( which is Imaging Center of Montville) you can contact- 201-984-4705 or fax number 866-758-9901. OR you can e-mail DMS at- info@radfilmsnj.com. I am seeking my own records- I sent an e-mail for a paper trail. I hope someone gets back to me as the phone number provided only goes into a voicemail.

I have been going to this facility for years. First, the staff-admins and techs are great. They…read morealways make me comfortable no matter what test I'm having done. However, I have a complicated health history. The radiologists have gotten several reports incomplete and when I call to have the report addended, I can't speak to the radiologist, only a doctor can which further delays the report as I have to get in touch with my Dr to call and speak to the radiologist and delays treatment, or sends me down a rabbit hole to doctors that is unnecessary if the film was read properly. I tried getting in touch with management but am ignored. This happened at least 3 times and now I wonder if past tests were read properly. Thank God my doctors look at the films but some use the reports which omit pertinent information.

It has been over one year since I had an Xray & MRI. Date of services, Feb & Apr 2025. The billing…read moreoffice continues to bill me. My insurance company paid them in full, as per their contracted price, less my deductible, in Sept 2025. Princeton Radiology continued to bill me the full retail price for the services and denied they recieved payment or would they recognize the contracted price. In Feb of 2026, my insurance company notified both of us, of the contract price and payment dates. After numerous phone calls to Princeton, they sent me my portion of the bill in March 2026. I paid this bill in full in march 2026. As of today, I continue to recieve billing invoices (every two weeks) to pay this bill. The office and staff are very professional. The billing dept arm of this company, acts in a sleazy manner. Beware of their misleading practices.

Needed x-rays done and I was able to walk right in with no appointment (of course with a script…read morefrom my doctor). They took great care of me and this the first time I was ever there. The staff is wonderful, kind and very helpful. Highly recommend.

Great staff Vicky is the sweetest nurse and so helpful!! My…read moreonly complaint is I don't like the amount of time it takes to get you in and out. Told to be there at 8am (last 2 times I got there at 6:30am) and I waited in waiting room until 845 before being taken into prep room. Another 45 minutes to start IV and do paperwork. Then I laid waiting in the bed until 945 . They took me in for the epidural injections which took about 25 minutes, 15 minutes in recovery dressed and out door. So 3 hours for something that takes about 1 hour total time. But the place is very clean with a friendly staff.

The staff is very rude. First of all, the young lady told me 15 mins. I understand is COVID-19 but…read moreyou're not allowed to play with peoples time. I waited for more than an hour before asking what was going on. To receive a very rude response from the older receptionist. The young lady at least is nice about it but the other one, forget it. I was simply getting a knee X-ray. If you don't like your job, get a new one but dont be rude SPECIALLY during COVID-19. Other than that places was pretty neat and clean. Not sure what COVID-19 measures are being used. Guy who did my X-ray was actually so nice and amazing. Great place just switch your receptionist :)