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    Princeton Radiology - Wayne

    2.8 (9 reviews)
    Closed 7:30 am - 12:00 pm
    Updated 1 week ago

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    1 year ago

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    Brigid P.

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    18 days ago

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    Brigid P.

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    6 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Brigid P.

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    1 year ago

    Quick and efficient just don't like that they charge you before putting through insurance

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    Brigid P.

    Thank you for your 4 Star Review for our Wayne location!

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    2 years ago

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    1 year ago

    everyone was pleasant and the tech explained everything . I would definitely go there again

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    New Jersey Imaging Network of Clifton - Virtual Check-In.

    New Jersey Imaging Network of Clifton

    (39 reviews)

    I called to make an appointment for an ultrasound so this review is not for the Clifton location,…read morebut for the staff this company uses to make the appointments. Let's just say that I was on the phone 30 minutes and the person I spoke to was a complete incompetent. (I'm actually being nice.) I kept asking her for an appointment at the Nutley location yet she was giving Brooklyn, Clifton... anywhere but Nutley. Finally found it when I gave her the complete address to look for and she gave me an appointment for Friday at 5 pm. Next, she gave me the wrong pre-visit instructions and when I told her that she made a mistake she told me to hold on. Then she came back with a different appointment time which was 5:45. I said it was fine. But next thing you know when she was confirming it was for a different day as well. She still hadn't addressed the pre- visit instructions and at this point I told her I had to go and didn't make the appointment. I lost my patience... and I have a lot of patience in general so that's saying a lot. So appointment seekers beware..... you might have a great phone experience or have the experience I had. I'm going to have to call back and hopefully I get someone who actually knows what they are doing.

    This location was okay. I was seen earlier than my appointment which went fast. The onsite process…read morefelt very coordinated. They have a large parking lot, but it was a little difficult to make a left out of it. Waiting area felt a little old, but there were plenty of chairs. The staff seemed friendly enough and did their job in a timely manner. The main problem with NJI is coordinating the appointment. They don't tell you until after the appointment I needed to fast (originally I was going to schedule for later the same day). They do everything manually so I'm reading my doctor's poor handwriting, and he didn't fill out all the fields. It was like booking an appointment in the 90s. Surely there is a more electronic system possibility. Also, the 2 locations closer to me had no availability ever until the end of time, apparently. So, the one in Clifton it is. The location itself was fine for what my doctor requested, but the company as a whole left a bad impression.

    Montclair Radiology - Social Distancing Setup!

    Montclair Radiology

    (79 reviews)

    AVOID. This place has gone way downhill since it was acquired by NJIN. The technician was OK but…read morethe rest of the experience is sub par. I used to come here back when it was Montclair Radiology and the location is super convenient for me, but this is the last time I'll be coming here after repeated poor experiences. First, online scheduling. I must have uploaded my information 6 times -- they keep asking you to upload your personal documents repeatedly. Arrived there 15 mins ahead of appointment time as requested. Had to register once, they took my personal identification from me, then got called to a desk and STILL had to fill out additional paperwork. No one communicates with you about what's happening -- other patients waiting explained to me, oh, they're taking your ID and then you'll be called up to the desk. Waited 45 mins. after my appointment, so total of an hour from their requested arrival time. This was an appointment early in the morning too. The waiting room was already full of people with few seats by time I was called. Routine mammogram, was fine for what it was. In and out in 10 minutes. The whole process of making you wait foreever, making you give documents repeatedly, and poor communication throughout makes you feel like livestock, not a human. Nevermind them charging you extra for AI-aided exams. It's a personnel savings for them, but because insurance companies don't cover AI exam reading yet, they pass along the cost to the customer. Poor move and no, did not opt for this. Told me results would be posted to my portal in 24-48 hours. Going on day 5 here and no results yet. Tried calling and you cannot reach a human. They make you leave a message to get a call back. Records aren't reflected on my doctor's portal either so I have no way to learn about my results. Lovely way to add stress to my week. I live so close to this location, in fact, that I know they are not good neighbors to the people who live in surrounding properties in a residential neighborhood. Their employees have nowhere to park so they park too close to driveways which creates blindspots pulling into traffic. They extended their hours much later than the former owners and there are delivery trucks, landscaping, snow removal people who literally show up with loud trucks in the middle of the night. Have had several similar experiences in the past with waits, not being able to reach anyone over the phone, etc. Continued to come for the convenience of the location, but never, ever, ever again will I return.

    Impossible to schedule imaging for myself and a family member on the same day. The "system" does…read morenot allow it. Customer service reps do not speak English well and require one to speak incredibly slowly. The entire process is backwards and time consuming. The second rep couldn't actually complete the scheduling and transferred me to a voice mail inbox. Infuriating!!

    Princeton Radiology - Wayne - diagnosticimaging - Updated May 2026

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