Movers were professional, kind, and very careful with our things. Price was very affordable too!

This was the moving experience from hell. Having used the company twice before with excellent experience, we went with Prof moving for the 3rd time. But we will never use them again. I would recommend you don't either. Some of it was the movers, but most of my issues are with the company. DO NOT GO WITH THEM. They WILL NOT help you if there are issues on the day of the move. Long Review but Please Read. 1) They began the clock BEFORE we signed the contract- from the moment of arrival. But this was not specified NOR did they do that before. Plus it's an hourly rate. So, we were charged without knowing about 15 minutes extra because that's how long it took us to show them what all needed moving/ answer their questions. 2) We had 3 men. One of the men set down boxes really rough. We told him so, and his response was, "I can leave if you need." Of course he did work hard, but right away it became clear we were not going to have it easy. As we are opening boxes (move was July 4th)- already two mugs are broken. 3) They refused to move a wardrobe that they themselves had helped moved previously. We ultimately decided we could live without it. However, the company themself was SO RUDE when we tried to explain the issue. 4) It took them MORE THAN 12 HOURS TO FINISH A MOVE OF 4 MILES! We started at 9am. We had NO heavy furniture. We had 3 beds. One was taken apart already. The other is very simple (20 min max to take apart and rebuild). The master bed takes time. All our other furniture could be moved in one piece. Now, I understand it takes time to load the truck, plus we had stairs and some issues getting furniture up the stairs- so I warrant that maybe that's 1.5 hours more than anticipated due to complications. So, I would have even understood 9 hours. BUT TWELVE or MORE with THREE people?? Here is why it happened: -They shrink wrapped individually rather than as a team. I really appreciate how well they shrink wrapped, but one person doing one couch takes forever rather than two. But fine. It's hard work. -When we arrived at the new property, instead of bringing in furniture and asking where to put it and cutting the shrink wrap, they placed ALLL the furniture in one room. This completely crowded the place and made it IMPOSSIBLE to move around and set anything down. So, they had to AGAIN move ALL the furniture. This took up SO MUCH TIME. -By 7pm, we were DESPERATE. 3 hours at the new place, and NONE of our beds were built. Not even ONE room was properly set up although we kept telling them PLEASE put our things in place. -At 9pm we called the company to explain the issue. We felt bad for the movers, but we were EXHAUSTED. We had begun to move boxes and furniture ourselves! We threw out their trash for them (blankets etc.). We emptied the wardrobe boxes. We literally did not understand what they were doing. They would put things down, add more things around it, then have to go back and redo it all. 5) Starting 7:30pm we tried repeatedly to contact the company to talk to the movers. They were NO HELP AT ALL. At literally 9pm (move started 9am), we REFUSED to pay more because we were over it! The move ended up being $2,000 with US moving boxes and doing work for them! And they offered us a FIVE PERCENT DISCOUNT!! Not even one free hour. And they were SO rude!! I cannot blame the movers. Yes, they could do better. But I believe if their managers told them to respect the customer's directions- they would have listened. Believe it or not, when they REALLY put effort into it (they could see us losing it around 8pm). They managed to finish everything rapidly. But I was SHOCKED at the woman who answers phones and her rudeness and lack of empathy. 6) Worst of all, more than our wasted time, money, and even broken items, was how bad I felt for my dog. She literally had to be outside and out of the way for 12+ hours. She got so scared during the fireworks. Never have movers made me CRY before. But this company has NO respect for its customers or kindness AT ALL. I felt so stupid for choosing them a third time. Never again. By the time they left, after all that time, we still have the soundbar for our TVs in shrinkwraps. The TVs were not plugged in or tested. It was so inefficient. But worst of all, when we tried to help AND get help, we treated awful- our time and money taken for granted. Terrible company. read more

Benny was great! Great sense of humor and knows what he's is doing and is very efficient. Definitely would request for their service again if ever needed. I have also recommended their service to friends. read more

Avoid. We hired Prof Moving to pick up, store, and drop off our furniture during a move. They were terrible at communicating - e.g. said they didn't have the date we agreed on for dropoff, then arrived 4 hours and 10 minutes late for dropoff once we finally did agree on a date. Many items came in poor condition - like our mattress, which arrived wet and covered in mud. Cheap for a reason - highly recommend avoiding. read more

First and foremost thank you to the 3 gentlemen that helped us! They were very professional, nice, courteous, and fast. They took great care of all of our stuff and moved everything so efficiently. We moved from a 1 story condo to a 2 story townhouse and these guys were so great putting everything in the exact room we asked. This was beyond worth the money spent. Highly recommend these guys if you're moving, and we will definitely be using them again on our next move in the future! read more

I cooperate with Prof Moving & Storage more than a year. Those guys are professionals and do any difficulties jobs. Local, interstate moving, storage and handyman services. Heavy items like pianos, pool tables, jacuzzis and even commercial freights. Compare to other moving companies in LA - they are several steps ahead. Fair prices and fast work done. They work with insurance, so you don't have to worry about your items! read more

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I'd like to give this company 5 stars, they were nice people and were able to move my furniture with care BUT they lost my screws to my bed. I paid the minimum fee of 3hrs when it only took them 2hrs + TIP. I just think it's very unprofessional of them to do that. I tried communicating with them and they kept saying they will drop them off or look for them and would never get back to me. One of the workers even said "go look for them at home depot". Now my furniture has been sitting out in my living room for a while. It's hard to find those specific screws. read more

Peter and his guys did a great job. Super efficient and friendly. Reasonable price for the service, totally worth it

I've used them twice within 3 years with absolutely no complaints. The first move was local, and it took less than 2 hours. The second move was more intense because the items were super heavy, and the house was situated on a steep incline. It took less than 5 hours to move furniture between Pasadena and the South Bay (approx. 27 miles), not to mention that I instructed them to stop at a storage unit to offload 50% of the furniture before they reached the final destination to offload the rest. The movers were prompt, efficient, and handled all items with care. For the first job, I didn't request an estimate beforehand. I only compared their hourly rates/fees and reviews to other companies. I was pleased all around, so the second job was a no-brainer. I'm happy I entrusted them with both jobs. read more

Prof Moving are THE MOST AMAZING MOVERS EVER! Kirill, Alexander and Paul made everything so smooth and easy for my mom's move. The pricing was incredible and they even installed a flat screen TV so perfectly on a wall mount for a small additional fee. They were so meticulous to get it just perfectly in the right spot. They are honestly the best movers in the business - so gentle with everything, so strong, very efficient with time yet patient when needed, and just so courteous and kind. They wouldn't let us carry anything, they wanted to take such good care of us. They truly went above and beyond and we are sooo very grateful to them. Everything just went so super smooth! They truly took all the stress out of moving. I'm so impressed with all their hard work, strength, and diligence. It also just feels so good to work with such nice people! Definitely recommending them to friends, and anyone I hear who is moving. Thank you so much again Kirill, Alexander and Paul, you all are THE BEST!!! read more

ProfMoving & Storage - Best movers in L.A.! - Movers Near Me - Pasadena, California

Amazing moving service! They were seriously my angels, Kirill and Paul, are fantastic and professional movers. They packaged all of my things with so much care and came up with creative solutions to moving large furniture out of a complicated space. I will definitely be using their services again. Very reasonably priced & Highly recommended! read more

I am very pleased with this company and will ONLY be using them for future moves. I've used several moving companies and this one by far takes the cake as the best so far. They arrived on time, safely protect and wrap everything! They pack the truck in an efficient way. They are strong and assemble and dissamble the beds and my babies crib with ease. These guys packed my 4 bedroom Townhome down to the kitchen dishes (and we have A LOT of stuff) in 5 hours!! These guys are truly professional. Thanks so much guys! Look forward to working with you in the future! read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

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They did what they had to do but also damaged my furniture, broke my daughters vanity and hit walls that were newly remodeled they didn't speak English so it was hard for them to understand what they were told to do. Or where to put the stuff. Anyways first time using movers and my last. Worst experience ever and there's also hidden fees they try to charge if your not alert you'll end up paying more. read more

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Very reliable movers but likely going to be one of the more expensive options despite their lower per/hr fee. I moved a 1 bdr w/patio pre-packed apartment. The process started at 10:15am and finished at 5pm @135/hr which came out to just under $900. They did bring a tv box upon request which was not billed as a line item. **This review was initially for a move that took place June/July of 2021. I'm now in the process of moving again and using yelp to look for bids and found this review sitting in draft. Figured I'd go ahead and post it and comment that I will not be considering this company at all for this upcoming move. read more

Paid 20% deposit @ 4:45 PM on Wednesday evening. Had to cancel my move @ 9:26 AM the following day (Thursday) - less than 15 hours upon making payment. Professional Movers REFUSED to refund my deposit despite no language in the contract stating deposits were non-refundable. Forced to report business to credit card merchant and dispute charge stating 'No Services Received' for monies paid. UPDATE - Just noticed this review was left in my 'draft' folder. Uncertain why I left it unfinished but probably had something to do with finding a competent professional to complete my move - which I did (Hint, it was not these schlubs). So, even though more than 13 months have lapsed since this "transaction", it was still enough of a piss-poor experience that I felt it necessary to alert the public. Consider yourself warned. P.S. - AMEX reversed the transaction on my behalf. There's a reason it's the first card I reach for in my wallet. read more

I wish I didn't have to pay by the hour because I loved my movers so much. They were so sweet and funny and accommodating. They moved me from a building on a steep hill with a ton of stairs to the desert in 6 hours!! They were amazing. The communication with the woman who booked the reservation and with the movers themselves was great. The price was also incredible for the service that was provided. TIP YOUR MOVER!!! Thanks again. It was a fun day with you guys!! This company definitely lives up to its name. read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

I've had them move me twice in the past few years and they have always been quick and professional. Pricing is fair and definitely worthwhile to not have to deal with the hassle of moving. My mother in law has also used them to move some tricky furniture in a tight space and they were quick and efficient. Highly recommend! read more

Here's why this place got 1 star: 1. The price - I was charged 600 bucks for a job that cost me 300 bucks when I moved in a couple years ago. 2. The stalling/time - Why were the movers that moved me in able to move the SAME furniture in 3 hours, but it took these guys 4!? Same number if guys. 3. Damage to my furniture - See pics attached. In addition to this, there were small marks on my floors and walls. 4. Foul odor - One of the movers smelled REALLY bad. No deodorant was used, AT ALL. Definitely will NOT be using this company again and will not refer them to people I know. UPDATE: A woman called me and told me she would reimburse me 70 dollars for the damages to my furniture, and that this number was calculated based on the weight of the furniture. I asked how she knew the weight of the furniture and she couldn't tell me, but did ask me to email her the specs that included weight. I asked what email I should send to and she said that she would text me to let me know. Never received a text. All around not an honest company. Another UPDATE: Rather than apologizing and following through on WHAT THE CONTRACT THAT I SIGNED STATES AND COVERING THE CHIPS AND BROKEN FURNITURE, the owner decides to respond to my message here on Yelp by calling my AVERAGE SIZED stairs narrow, calling me a liar and trying to paint himself/moving business out to be the victims! YOU ARE NOT. Your furniture isn't broken! Your movers didn't take unnecessary breaks! You didn't have to air your home out for nearly 2 days to get rid of an armpit stench! YOU WERE NOT OVERCHARGED. And now I know, and EVERYBODY READING THIS KNOWS why your company offers the lowest hourly rate. You get your money by charging more hours. Also, what townhouse has an elevator?! NONE. read more

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Andrei and Dima were great. I had everything ready and not too many things so it wasn't too bad. They were efficient and thorough. Good communication during the move. They were careful with my items. They put everything where I wanted it to go. Very polite and would work with them again. Highly recommend read more

great movers!!! very nice and organized!!! great rate. 200$ an hour and very careful with my items. you can either book online or book by phone or even message them on yelp. service: -friendly -careful with my items. carefully wrapped everything (part of the service) -removed hinges for fridge and wrapped my fridge before loading it into the truck. -helped me removed the crib screws -rolled my memory foam mattress -they worked as a team of 2, if you have a house to move, they will find a 3rd person -will call you before they arrive and give you ETA. they were 20 min late, and called me 40 min ahead. very considerate of them price : -cheapest compared to other ones i've searched. -minimum hour is 4 hours -charges for miles driven. (mines was under 2 miles, so not charged) * i will definitely use them again. i gave them a big tip for their great services. customer service is also great. they will answer calls, they will call you to confirm your booking and also call to remind you of your move a day before. they also send you a text . --i used them september 2020---i was able to book one week before my move read more

Hired Prof Moving again after a few years and they were just as amazing now as my first time. Everything was moved so efficiently and carefully. The multiple set of stairs in our new place was no problem for them. Will recommend them anytime! read more

Well they did not call 30 minutes before arrival (as they said they would) and the language barrier was rough (Russian) but overall, Oleg and Alex did a pretty good job but the third older gentleman was very conspicuously NOT helping a lot of the time (took numerous cigarette breaks on my dime) which dragged out the very expensive work hours and he broke quite a few of our belongings due to his carelessness: A really nice tea pitcher, a coat rack, a very old and loved dresser leg. He dropped an open top box FULL of my not expensive but very treasured belongings TWICE just by not paying attention and rushing in what he was doing! I did not appreciate it. For the price and the (practically demanded) tip, I wouldn't use this company again. ALA movers did much better work and a lot faster with only two guys for about $200 less (including tip) and compensated me $40 for dropping my rice cooker (only dented) and it was the only damaged item. They were booked, I should have switched dates. Live and learn. read more

These movers were the best. They gave an accurate estimate, were timely, handled everything with care, and assurances were met. Professional indeed. Our movers were Illia, Alexander, and Dima. Based on my experience, I highly recommend them. kate in the office was very efficient and thorough too. read more

Highly recommend this moving company. We had Illia, Alexander and Dimitry. All were very professional and polite. Wrapped everything appropriately and took care that delicate items were well taken care of. They started at 8:30 am and finished by 2:30, exactly what estimator predicted. We will use them again when we move back into our house and will request the same movers. They made a potentiallly stressful move, very manageable. I had confidence in their professionalism. read more

This review is long overdue!! We moved from Baldwin Park to Alhambra back in January and these guys did such an amazing job. While one guy was wrapping all our stuff, the other men were packing and moving. Keep in mind we were moving out of a 3,400sq ft 2story home . Everyone was super professional!! read more

ProfMoving & Storage - Theyre strong and fast!!! - Movers Near Me - Pasadena, California

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We had a really good experience with Professional Moving Company! Misha & Aleksei were on time, very efficient and took good care of our furniture during the move. We would definitely love to work with them again read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

I had an excellent experience with this company. Booking was very prompt and easy and they gave me a one hour window on the day of my choice. The communication was fantastic as they texted me the day before to reconfirm and the mover called me about 50 minutes before he was to arrive, which gave me plenty of time to prepare. I hired 2 movers for a studio apartment and they were very fast and efficient. It took about 2 1/2 hours total, which was a surprise since I had a good amount of stuff for them to move. I was very happy with their professionalism and they put everything exactly where I requested it. The price was very reasonable as well. I would definitely recommend them. read more

Needed a moving company that could handle disassembly and reassembly and on top of that I had to move in 1 day Well there's a reason they're called 'Professional': These pros swooped in did the work, travelled the distance I had to go & still came out in 90 degree weather moving deftly like it was a breeze. The bed was reassembled so fast I said 'there's no way you're finished'. He was and I jumped on the bed bc I'm a brat - lol And if that's not enough they're so so nice! Smooth, efficient, nice & honest w fair pricing.. Honestly what more could you want? If I could give 10 stars I would bc they're a 10/10! read more

Igor and Vlad were simply amazing. We had issues with the entrance to the house and they figured out how to make it work. They worked for 11 hours, no damage to anything, not a single complaint and everything reassembled. Just amazing work ethic and strength. We would absolutely use them again. read more

Professional Moving Company was fantastic! They were responsive, honest and fair with pricing. The booking process was super easy and they were great talking through my needs. I had a large, heavy floral fridge to move in to our new store. It's a heavy, custom item and I felt so comfortable hiring them. When it can to the day of, they called me ahead of time to say they were on their way and were just as professional when they arrived. They were definitely professional movers! They were patient, friendly and cared just as much about getting it in just the right spot! I couldn't recommend them more and will definitely use them again! read more

ProfMoving & Storage - The fridge the moved and put in place perfectly! Ignore the stuff on the floor; I did that! - Movers Near Me - Pasadena, California

Finding even more damage along with the business owner refusing to reimburse me for all of the damages. All of the damage that has been caused will not be covered by your insurance which is 60 cents per pound. Keep in mind it was a 5.5 hour move because your movers were caught on camera playing on their phones and smoking cigarettes. How can you expect a customer who clearly has thousands of dollars in damage that was caused by YOUR COMPANY to pay you when you said nothing will be fixed until I pay for the 3 hour minimum? Go ahead and send your attorneys information to my cell phone. read more

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They truly earn every 5 star review they receive. I started this moving process after my husband spent days googling movers. He gave me the list and I looked at their yelp and saw reviews including theft and damage and slow pace and then started my search. I found Professional Moving Company and knew I wanted to use their services. I contacted late in the day and had an estimate by the end of night and paid the deposit next day. I was worried my inventory list was not accurate and told Kate my concerns and provided a manual written inventory instead. There was an increase as suspected but they did everything to keep the move affordable. This was my error, not a bait and switch tactic by them, and to be honest they could have pushed the price way further because a week out realistically we couldn't find anyone else. They provided the updated price estimate and we were happy to proceed. Our family moves frequently for my husbands work and we have had the full range of movers. The night before a move we always get nervous about wanting a good working, honest, and courteous crew. I promise, you can set those nerves aside. They were some of the best crew and company we have ever dealt with and we've done this many times. Moving day came and we loved how every team member was so hard working. Not one of them was slacking, there was hustle and caution. They have the necessary equipment for large items. My husband has a toolbox that is about 400 lbs fully loaded. In the past we've had to painstakingly completely empty the chest, move the box, then reload. Professional Moving Company showed up with a pallet jack. We were so shocked and impressed! We did a long distance move across the country and loved that we had a dedicated truck. A huge pro in my book. We had to book it in order to beat them to our destination. Upon arrival at the destination we had 2 crew on hand. Again we saw the same hustle and hard work to unload. In moving, damage sometimes happens no matter how carefully something is handled. It happens. It was some minor damage on a low quality TV stand that was 8 years old and seen some moves already. They showed us the damaged item and then offered a very fair price compensation. We've had movers in the past that don't show the damage thinking you won't bother to call the claim, which in most part is true. Professional Moving Company is exactly that. It's how a company and crew acknowledges something and handles is appropriately that makes a huge difference. After all is said and done we are so very lucky to have found Professional Moving Company. They made our move easy. Go contact Kate and then get packing. read more

These guys are real pro and over experience. We moved my parents house few weeks ago. It's only a 2 bedroom house but we have a heavy massage chair and a over size treadmill. We were worried about those because it's heavy and not easy to move. But while we saw how they wrap and use their skill to make it happen we finally relief. The date we called them we were have someone scheduled originally. But when the first mover come and see our stuff they refuse to move because they heard the moving to house are 2 floors. We have to find another moving company the day that we already packed everything. Thank God we found Alex and his team. We have to pass by 2 other different locations to pick up more furnitures. We start moving around 12pm and finish it almost 10pm. They are fully skilled and patient with difficult. The treadmill spent them almost half hour to figure out how to move out because our patio door is smaller. They try to depart the treadmill or take off the door. And finally they did it! I am calling them today for my own moving and scheduled for this Thursday 2/22, I recommend to my coworker when they moving our office stuff and I will recommend to any of my friend if they need the moving service. Sorry I totally forgot to leave the review after they finish my parents house. 9 hours continue working and they are amazing! read more

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This moving company is fantastic. Affordable, efficient, and--as the name suggests--very professional. My experience with Professional Moving Co started off when I requested a quote on Yelp. They got back to me right away, answered all my questions, and gave me a detailed breakdown of the quote (which, by the way, has to be the best in LA County). On the day the movers came, they arrived on time, introduced themselves, and walked me through the quote before getting started. My movers were Vlad and Ilya, two really friendly guys who took great care when moving my stuff. They are also absolute pros with disassembly/reassembly; they had my bed taken apart, packed up, and moved in about half the time I expected. There's a reason why these guys have so many five-star reviews. They'll definitely get my business again. read more

I was moving from LA to Georgia and very satisfied with their service. Very flexible business about scheduling an appointment, which is getting confirmed and always let you know when about to arrive to your destination. Arrived on time to pick up and delivered exactly as it was guaranteed. Working fast, very professional Moving Company and prices are very reasonable. Definitely, recommend this company to others. You won't regret 100%. read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

I had booked Professional Moving Company for a move within the Pasadena area on 11/1/2021. Chris and Andrew were fantastic and were able to navigate surprise problems with a level head, like when the apartment building's elevator stopped working for half an hour near the end of the job. Thank you for getting me set up in my new home! Absolutely could not have done it myself. My suggestion is to make sure the van has about 50 feet available to park on your street. It's a 35 foot long truck so 3 compact car lengths will do. You can also contact your city's parking department and order No Parking signs to post like I did. It cost me about $5. It makes the job go a lot smoother! read more

Movers from Professional Moving Company Was extremely profesional, they deliver my piano from longbeach to passadena nice and easy. I will definetly use this company again, and will recomend it to others. read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

Contacted them through Yelp. They showed up on time and started working right away. Wrapped by fragile stuff properly making sure nothing broke. Very friendly, very professional. Worked at a good speed, not too fast to overlook certain things, not too slow that you feel they are doing it on purpose. Overall a great experience. They also went 5 mins extra but didn't charge me for it. read more

Recently, I used their moving service to move to a different 2 bed room apartment in the same street and same city. Admin staff who gave me a walkthrough of the services, scheduling and flexibility of payment through different methods was good. I had purchased 16 moving bags from the amazon and had packed all the items to be moved and movers had the responsibility of moving the bigger items such as furniture. After arrival and inspection, they confirmed that it will be 3-4 hours job. They were thorough in doing the job but was very very slow. But, they took 8.5 hours to complete the job. More than twice the the estimation given. They had broken couple of glass items, shoe rack, plastic moving cabinet with wheels. They acknowledged and hence I ignored their mistakes. They are hard working people and I allowed their request to take frequent breaks and I paid them $60 as a tip too. I had family emergency to attend and couldn't pay attention intactness of the items moved into same day. Subsequently I finished inspecting and realized that one dining chair was missing and reported the matter to the admin staff. I was assured that it'll be escalated to the management and they will get back to me in couple day. I gave them 7 days usual time. They didn't do good job in giving the updates and follow up. I followed up with them with persistence and after that every time i call them it would go straight to the voice message. I liked the thoroughness on the job, they are good to be hired but exercise caution 1) in getting the estimation of hours to complete the job ahead and have them commit to the same. 2) Also, make sure to validate all the items are moved completely. an ideal $500-600 moving job costed me $1200+ Don't let them take you for a ride in the name of thoroughness, engage business with them caution. read more

Update: 3.5 stars, as the company was prompt in reaching out and giving me a partial refund for the damage, which I appreciated. I would recommend keeping an eye out for larger furniture items and requesting that it be wrapped up properly prior to moving. I'm not particularly happy with my moving experience. The movers were not careful with my belongings and my sofa was scuffed and damaged. read more