We had a few quotes for our backyard design and chose proficient patio with their design pitch. Overall it looks great! It was just completed and time will tell after reading other reviews. I will provide updates as time goes on. The good... Employees were polite and professional. Design and timeline worked great for my family. The not so good... Communication, I tried to call multiple times and would only get text responses. Sometimes it is just best to talk things out over the phone. read more

PROFICIENT FAILURE I waited to write this review so it would have no emotion from how I was treated during my patio cover project. Mark was the salesman who laid out the plans for the project. He was knowledgeable and explained that the company had been in business for over twenty years and was family-owned. It seemed impressive. I should have looked more online because people have apparently been having the same type of experience I just had for years. It started with getting the project scheduled. I only purchased it because I was told the job would be finished no later than the end of August. After the concrete footers had been approved for four weeks and there was still nothing on the schedule, I started calling to find out why. That is when Jess informed me of a list that I had never been told existed. Had I known about it, I would not have put down over $5,000. Jess said she would make a call and see if she could get me on the next truck, which sounded great. That was Tuesday, and she said she would call me back the next day with an update. Jess never called me back, so I called on Friday and left a message with no return call. I called again on Tuesday and left a message asking for someone above Jess to call me, not Jess. An assistant called me and said Jess was on the line and wanted to talk. Jess started the conversation by talking over me and didn't even begin with an apology for the lack of communication. She guaranteed the job would start that Friday and be finished no later than Monday. The guys showed up Friday around 3:00 p.m., dropped off all the materials, and left. Nobody returned until Monday around noon. They worked for about three hours and left again. The job was finally finished on Tuesday. I checked the work and noticed boot marks on the cover of my brand-new $10,000 hot tub. A review of my camera footage showed a worker taking my spa steps, placing them on top of the hot tub cover, and standing on them to do the installation instead of using his ladder. The cover was covered in dirt and had been bent. The last disturbing part was that they immediately started calling for payment before the final inspection had even been completed by code enforcement. To me, that is not good-faith business. In closing, dealing with Jess and her condescending phone conversations and text messages led me to write the first review of my life. Stay away from this company. They have lost their way when it comes to customer service. Jess made me feel like I wasn't even seen as a person or a valued customer. Because of the way I was treated, if this patio cover blew away, I wouldn't even call this company for help. With a small business, you may get harder work and more loyal treatment instead of being made to feel like you are not valued by a big company. read more

See all

The best part of Proficient Patios is the workers who come out and do the job! We wish we could remember all the names but they were all efficient and nice. And they did great work. We are happy will the end result. read more

Proficient Patios & Backyard Designs - Patio cover, custom bbq island and extended our deck - Patio Coverings Near Me - Las Vegas, Nevada

Returning clients here. We hired Proficient Patios to come back to update our backyard after fifteen years. Everything they did 15 years ago has held up and retained its beauty. We redid our stone ground coverings and turf. We are very happy with the results, all these months later. The team was very professional, kind, knowledgeable, timely and hardworking. We were quite impressed by them and their work. This is our third backyard we have had done, (two by Proficient Patios) so we are well versed in this field. We have already recommended them to family members. And will continue to do so! The main contractor walked through with us at the end of the project before signing off. Know you're in good hands. Thank you, again. -L. Joseph read more

Proficient Patios & Backyard Designs - Finished patio and patio covering. Stone, turf and covering. - Patio Coverings Near Me - Las Vegas, Nevada

Had Proficient Patio did a Sunroom. Paid $50K cash. Dealing with them was pure hell. It was completed 6 months ago. With the flood issue warning last 2 weeks in Vegas, we had leaks & a light went dead. Dealing with them was insane. They don't honor the warranty. We couldn't deal with their excuses, so we ask them to just replace the light bulb. They even couldn't do that but after calls after calls some one eventually came. This is a scam company. Don't be fool with the 5 stars, because when they completed the job, they give you a $50 check to write on yelp to give a good review. Stay away from them and look else where. We went through hell with Proficient Patio & don't want anyone else to experience what we went through. read more

The Crew from Proficient Patios built me a New Patio Cover within 3 days. They were professional, diligent and did a Great Job. They were able to paint match the existing colors of my exterior to the new stucco columns. They were able to work within my time line with No delays. I am very happy with there work. read more

See all

The patio cover they installed looks great very happy. The installers are very good. Raul did a great job,and German who reset the pavers also was great as well. Robert B. read more

Was in need of some shade to enjoy our backyard found the perfect company for the job they installed a very nice patio cover we can enjoy. I want to thank sales rep Josh for and awesome presentation on the different types of patio covers and many options to choose from to fit our need, Roldolfo and crew did an amazing job with the installation and clean up also want to shout out Jess from the office team always keeping me informed with updated information and steps requiring for installation Services read more

Proficient Patios finished our project a few weeks ago. I took some time to process everything before posting because I want to do my best to set emotion aside and just give facts. Having said that, this was an awful experience. We hired them to add a lattice patio cover to one part of our yard, and where we'd had an existing cover, to put on a solid roof and screen it in to give is a screened-in seating area. From day one, we weren't happy. There is so much wrong that I'm just going to try to give it in a nutshell, but whatever I put here-it will not come close to listing all that went wrong. The first part of the project was a crew extending the pavers to give us more patio area. The guys were careless with our things and treated our yard as a trash can. They tore a grill mat, snagged and ruined a rug, tossed our grill accessories out into the yard, and left their own trash all over-including food. There had been a dumpster in front of our house for this part of the job and when the dumpster had been picked up, the company left large pieces of plywood, traffic cones, dirt, and large rocks in the street. We waited nearly two weeks for them to come take care of it and ended up cleaning it up ourselves to not aggravate our HOA. The pavers were also haphazardly put in, and they barely used any sand. After it was all done, my husband had to go buy sand and fix the pavers himself. The lattice patio cover, and the frame for the screen look passable. But if you look close, you can see they cut corners. The lattice cover looked unfinished. We had to fix this ourselves. Usually, you would put caulk around where the beams meet the stucco of the house. They did not do this, leaving big gaps. When they removed the lattice cover from where it originally was against our house, it left marks in the stucco. They refused to fix this because it wasn't in the contract. We don't do this for a living. We had no idea those marks would be there when changing out roofs. How would we know to put that in the contract? We had to fix this ourselves. The guys who put the frame up did it wrong so when the screen guys came to install the screens, it caused the frame to bow outward. The screen guy admitted to us later that he knew the frame was wrong. So why did he install the screen then? Until we complained, no one ever said anything. I think they were hoping we wouldn't notice. They had to pull out screens, fix the frame (which still isn't quite right), and then install new screens. Last were the doors for the room. They're super cheap quality and they don't set right in the frame. I had them fix it and they supposedly did, but they didn't actually. The doors are still messed up. There were also big gaps in the frame that made having a screen room pointless. I had to ask them to please caulk these gaps because they hadn't planned to. My husband had to fix all of that too. And while they installed the patio cover and the framing for the screen room, they cut all materials in our yard. So, aluminum was everywhere. It has been weeks since they left and I'm still cleaning it up. We have both large, jagged shards around the yard, and small, fine sprinkles that look like glitter. I had hoped they planned on cleaning it up but they never did. They also never cleaned the patio before setting up the frame for the screen room. They just set up the base on aluminum shards, leaves and dirt. This company has zero attention to detail, they don't even try to present you with a polished finished project. Most companies clean everything up so that when you see the final project it is pretty and ready to use. Not Proficient Patios. They just hand you a mess. I feel like I paid them a fat stack of cash for them to come destroy my property and leave a mess in my yard. We had to clean up so much after them, and fix so many of their mistakes that I'm not sure what we even paid them for. And we're still finding problems, including a few that we found today since it is raining. I've never worked with a contractor where the main person didn't show up at end of project to walk through the project with you and point out all the things they did. Usually when this happens the person is super proud of what they're handing off to you. This did not happen at all with Proficient Patios. No one came to see the end result. But I guess that makes sense since what they handed off to us should be an embarrassment to them. read more

See all

After dealing with them for months they decide it could not be fixed with out making it looking worse the the poor job they first did. I will have to live with it. A poor return on investment of hard earned money. Buyer be ware. read more

I highly recommend this company to everyone/very professional and willing to work with ur needs/ty

My new patio cover turned out beautiful. Raul and his assistant were fantastic, explained each step and asked for my input on where I wanted the ceiling fan. They cleaned up at the end of each day. I highly recommend Proficient Patios! Janice Liston read more

See all

Great people. Just wasn't what we needed at the time. Nothing wrong whatsoever with this company. Wonderful and easy to work with. Thank you read more

I am having work done in my backyard and I needed to have hundreds of pavers removed along with Flagstone. I'm also having a patio slab and cover put up. The demo and prep crew were great! Saul, Bernardo, and Omar worked so hard digging up everything, loading it up on wheelbarrows and took loads to the dumpster out in the front yard. They did an excellent job, were extremely professional and friendly, and cleaned everything up When finished. It was Backbreaking work but they did it all. I highly recommend this company. read more

I recently had a patio cover installed by Proficient Patios. I feel the price is reasonable, as the sales person /designer, and install worker all work to implement plan. the finished product is good looking. Overall, it is a pleasant experience. read more

One word.... Awesome! The patio cover is wonderful and the guys that came out to put it up were professional. They did a great job from start to finish. Not that I need another patio cover however. if I did, I would highly recommend them! Thank You!!! read more

My neighbors are jealous From designing to completion PP was wonderful. My backyard was just Desert rock Now it's a favorite place for my grandchildren to come and play. Once I get my TV hooked up It's time to relax with a beer 5 Stars for Proficient Patio read more

Proficient Patios is a very reputable and professional business. Everyone has been great throughout the entire process. Richie is in sales and he came to my home and gave me an honest assessment about how the team at Proficient Patios could turn what was once just a dirt lot, into the comfortable backyard oasis that I desired. They are almost finished and it is looking great! Dakota and Jess that work there are awesome. I would recommend Proficient Patios to anyone in the Las Vegas valley that wants to do home improvement to their outside living area. read more

See all

Had a 21x14' patio cover designed and installed. Installation was done very professionally and all contact with their staff and construction workers was always pleasent! read more

I love my new patio cover! wonderful experience with this company. Great employees. my backyard is now completely!

Wish we shopped around before having projects done with them. They did our balcony and enclosed part of our backyard to make into a sunroom and did a lousy job. When it rained hard weeks ago, it got flooded. Told them to fix/reseal it but there was no sense of urgency to schedule for them to fix. Project costed us $20k just the sunroom enclosure plus extra 15k I think for balcony. Guess what? It rained hard again today and once again, it flooded. The gutter drain installed by the balcony just on top of the sunroom is too short where it brings the water down the pillar. This caused water fall down the wall and splashing on the walls that were recently installed. We asked to get the gutter extended to the side so it diverts the water off the balcony and to the sides so it doesnt water fall down the new walls downstairs. Water was leaking from under the wall and into the room. We would need to get the wall sealed from the inside and outside. They ordered the part for the gutter and when it came, no sense of urgency. They should refund part of our money. We don't feel valued as a customer. Go somewhere else and I would NOT recommend to anyone! read more

See all

Finished patio is just what I wanted. Workers from Proficient Patios were professional and knew their job well. They always let me know they were on their way and cleaned up the area everyday before leaving the yard. Communication with Proficient Patios was easy and they kept me informed of the progress until the job was done. read more

Proficient Patios & Backyard Designs - Patio - Patio Coverings Near Me - Las Vegas, Nevada

See all

great job on patio cover very efficient and knowledgeable great price and clean up was great read more

Proficient patios and backyard designs is amazing. I love my new awning. Everybody was so nice and they did such a great job. Would highly recommend them. Thank you again proficient patios! read more

We had a patio cover installed, they did a great job and cleaned up afterwards. Would recommend them.

I am happy with my patio installation; however, I wish that there was better communication throughout my patio installation. The patio construction is very durable, and is made with quality material. I also appreciate the fact that Proficient Patios can assist in the completion of multiple home projects, so it's literally a "one stop shop" for all of your home and back yard designs (projects). - Andrea G. read more

Much needed shade to backyard. Patio cover came out beautiful. Everyone on sales team & management was very respectful & knowledgeable either by text or email. The construction team were on time & a pleasure to have. Now it's time to relax in the shade. From start to finish A+ read more

I had a beautiful patio cover installed and I love it! The employees were wonderful. They were hard working and respectful. My backyard is now complete! read more

The design expert (Matt) was very thorough, asked great questions, talked through different options, and truly helped design our perfect patio solution for our new home. The installation crew (Jess and others) were prompt, courteous, professional, and cleaned up afterwards. The entire process was very smooth and we couldn't be more pleased with our new outdoor living area. I definitely recommend Proficient Patio as your next backyard oasis contractor!!! read more

Proficient Patios & Backyard Designs - Patio extension with matching stucco and roof tiles. - Patio Coverings Near Me - Las Vegas, Nevada

See all

From start to finish, Jonathan, Marvin and Alfredo were Pleasant, hardworking and cleaned up after themselves as they finished. Did a fantastic job on our slab and sidewalk. read more

Proficient Patios & Backyard Designs - Patio Coverings Near Me - Las Vegas, Nevada

Kevin and his team had outstanding customer service. Our backyard and side pathway look awesome!

Great company....we had a patio cover and posts to match my existing stuccoed posts, turned out great! Jessica is the best!

Proficient Patios designed a patio cover for me and I am thrilled with the work they did. From the initial appointment for an appraisal to the final visit replacing the pavers around the posts, everyone was so professional and detailed. The process was straightforward and I was notified of every step in the process. This was the third company I contacted for my patio cover and definitely, third time's a charm!! Thank you everyone at Proficient Patios for the most beautiful patio cover! I love it! read more

See all

It was time to remove a hot tub that needed to be repaired and was not being used. After having it removed we realized how bad our patio had gotten over the years. We went to PROFICIENT PATIOS & BACKYARD DESIGNS and met with Nena Reyes. She was very personable and knowledgeable in the products she was showing us. She helped us get an appointment with Joshua Wolf. He came out and measured and explained how everything was going to be done after we chose a stamped concrete look and color. About a week later we had an appointment for the installers. The crew that was sent out were very hard workers and also very knowledgeable how to apply the stamped concrete and stains and lastly the coating. Our patio turned out just like, even better than the sample we saw in the store. Everyone we worked with were very professional and a joy to work with. read more

I was very happy with Proficient Patios for my patio cover. They had good communication and were very timely. I would definitely use them again. read more

I hired these guys to help with a complete outdoor project on a home I recently purchased. I already have a pool installed, but hired them to do some more work around it, along with putting in a nice patio cover. When Matt came out for the estimate, he was able to help give insight and some ideas on what could be done. They got right to work once we agreed. The service by the crew was a 10. They came out right away, got to work and left no mess. The concrete work and patio cover all look great. I felt they delivered everything they said they would and worked within our budget. I would hire them again read more

They came out and gave me a very competitive estimate and a great design. They came out and gave a very professional and friendly install.

NOT SO PROFICIENT PATIOS: The ONLY reason this place has any positive rating from me is due to the hard work the ACTUAL contracted workers did. They (the laborors) were awesome, and the company was NOT. WARNING....DO NOT CONTRACT WITH THIS BUSINESS!!!! They bait and switch you on your original design request, then threaten you with a lein on your home when you point out their mistakes, and refuse to pay for the company's mistakes. And trust me, there are TONS of mistakes. Take your hard earned money to an honest and reputable company--one that will work with you to get the perfect design (measurements and all), all issues resolved (colors, textures, code builds, HOA approval), and THEN contract for work to be done. This company is unethical at best, and incompetent when it comes to customer relations/ owner relations. Specifically, I'm talking about Jess and her inability to keep contracts straight and know her job. Here are the MAJOR issues with this company and how it's "run" 1. They develop a generic plan to build your patio, with guestimates of dimensions and square footage 2. They charge you a "change fee" if anything "changes" from the extremely rough guesstimate they initially input into your contract 3. Magically, the guesstimate is wrong, and now there's a "change fee" for the real dimensions and layout (go figure ) 4. Every "mistake" the company made was to THEIR benefit (financially via change fees) 5. Their advert said, "our team will handle EVERY aspect of your outdoor addition." Yet they send you to other contractors (who don't do everything Outdoor Patios says they will) to get aspects like masonry wall and gate installation done. That contractor then says they, "don't do masonry walls" and now you're back asking proficient patios to fix the issue. Their answer? "That will be a change fee of $1800," YHGTBSM. Talk about dishonest. Lack of Integrity much? 6. They send workers out, who constantly have to ask you what you want done, even though you have a supposedly "detailed contract." 7. Rebar is left uncapped (a massive code violation) making it a huge safety liability. 8. As a customer, you try to explain what is wrong with the project, and you get handed off to multiple people. Case in point. Jess, on multiple occasions, said they needed more money to get permits for an entertainment wall for our project, BIG problem Jess.... there was NEVER an entertainment wall requested, contracted for, or EVEN DISCUSSED. Yet this back and forth with her delayed our build by weeks. 9. We contracted for 100 sqft pad, and paid for that, but got a 60 sqft pad due to company "guestimates" and wouldn't you know.... that's, "a change fee" in favor of unproficient patios. We're still "in discussions" about this, but let's just be clear. The company refuses, AT ALL cost, to acknowledge that THEY messed up the dimension calculations. And refuse to fix the costs to reflect actual percentage of work completed. I will NEVER tell anyone to use this company, and at this point, I'm writing up a complaint to the Better Business Bureau for the absolutely horrendous and deceptive business practices of "Proficient Patios" read more

See all

Proficient patio was great to work with they have a very nice team from the owner Matt to the ladies in the office Jess and Ana. I was very please the turf installation was great. I'm very pleased read more

Proficient Patios & Backyard Designs - Backyard with new turf - Patio Coverings Near Me - Las Vegas, Nevada

See all

Had the pleasure working wth Richie (salesperson) on reviewing over Patio Cover options, as at the time I was just exploring options and pricing however, throughout the discussion I had the opportunity to look over project album of the various patio covers with detail and knew that the quality I was reviewing coupled with the specific details that I was looking for in a patio Cover, Proficient Patios and Backyard was the place I wanted to complete my project with. The scheduling was overseen by both Ana and Jess, ensuring the Teams that needed to come out between the prep work, to the patio cover placement, columns/stucco and then lastly tile trimming were completed and met on project schedule. Rafael did an amazing job on the forming of three (3) columns, including stucco texture and lastly color match to the stucco and trimming colors of our house. I quickly could see the amount of detail and time that each Team placed in their speciality area whether it be prepping/digging holes then cementing, City of Henderson inspection, placement of Patio Cover/framing, columns (stucco and painting) or the tile trimming to complement my roof, everyone had a detailed part in the project and were critical in completing with perfection. Anyone looking for a Patio Cover that offers durability, quality, aesthetic appeal, with an enhanced outdoor living element, Proficient Patio and Backyard Designs is the place I would recommend. read more

See all