I love my Patio Cover. It really enhances my outdoor space. Claudia was wonderful to work with. She called me a couple of times to fully explain the process to me and assured me my vision for the patio cover would be just as I had hoped. Chloe was also very nice, helpful and understanding of my needs and questions. Jose and team were very nice and professional. Jose went the extra mile to ensure I would be happy with the build. I love my patio. I love sitting outside in the evenings after work enjoying the peacefulness and beauty my patio cover provides me. My dogs love it too. I look forward to working with Princess Patio for my next project very soon. Thank you Claudia, I so enjoyed chatting with you and sharing my vision for my next project. I have every confidence in you and your team. I highly recommend Princess Patio. Claudia and team will ensure you love the finished product as much as I do! Thank you! read more

I hired Princess Patios to install a backyard pergola, which required their crew to pour concrete footers first. Unfortunately, the crew poured concrete directly over our main irrigation line, severing it completely. To fix the issue, I hired a professional landscaper who had to re-route the line around the footers, which cost us $300. When I sent photos of the damage to the owner, Claudia, she refused to reimburse us, claiming her own crew could have fixed it for $100. Given that her crew caused the damage in the first place, I wanted a qualified professional to handle the repair. Claudia ultimately stopped responding to my emails altogether. Poor accountability and unacceptable customer service after damaging property. read more

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Josh was the salesman for my patio cover and pavers in May. Great guy. Knowledgeable, friendly, and not pushy. Claudia their manager or owner is not so great. They originally told me it would be done by Saturday at which point the 2nd half of the deposit would be due. They didn't finish on time and I didn't have the deposit ready because I was heading out of town and would be back the next weekend. Claudia reached out saying her guys needed to be paid. Sorry, but that's not my problem you can't keep track of your business financials well enough to handle a gap for one job....yet because Josh and I are on good terms, I went out of my way to get the deposit earlier. Fast forward to now when I had a home warranty inspection before my new build warranty ran out and they found a leak in the junction box that was moved while the pavers laid out a pathway from the backyard to the driveway. I reached out for someone to come look at it and fix it since it was likely their fault it was leaking. Josh responded and said he would reach out. Nothing for a week. Josh said he would reach out again. Nothing. I texted Claudia directly and she said she would send someone out today. Guess what. No one is here. I don't even care if they said, nah that's on you to fix. It's about the principle of things at this point and horrible handling of communication and scheduling. I wish I could recommend these guys but if you have issues after, you're sh*t out of luck, so be wary because it could be a bigger problem than just a leak. Edit: they sent the guys over to fix it. read more

Since it won't allow me to leave zero stars I am stuck with giving them one. I have to say my experience started out good and went down hill from there. It took a month and half to get my patio cover replaced. I am not sure how long it would have taken if I had not kept on them. Very poor customer service after giving them a deposit. I sent text messages, left phone messages, and email with no response. Since I found them on Angi I reported the lack of communication. Princess Patio was dropped from Angi because Princess Patio did respond. I could not get a start date for my patio cover. When Princess Patio finally responded their excuse was their supplier was out of stock on the needed materials. When the work was finally completed they did haul away the debris and they mad changes in the roof line without my permission. I would not recommend doing business with this company. read more

Amazing work done by Princess Patios. I'm so glad that I decided to go with them. If you want to get your patio done professionally and in a timely manner then go with them. The amount of knowledge and help Claudia provided was very impressive. She answered all my questions with patience and kept communicating throughout the whole process. I just can't praise and thank them enough. Would definitely recommend them to everyone. read more

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Princess Patios has done two patio covers for me at different times. I'm happy I went with them both times. The final result was beautiful and the price was competitive. I would and have recommend(ed) them. Thanks Claudia! read more

Princess Patios - Large patio cover with insulated roof. - Patio Coverings Near Me

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Claudia came out to give us a quote and once we agreed to it she was writing up the contract so we could sign it and get the process started. She ghosted us, stopped replying to emails, didn't send over a contract, no follow through whatsoever. read more

Huge thanks to Claudia and Lance at Princess Patios for crafting an incredible patio cover! What truly set them apart was their dedication to understanding our needs and vision from the get-go. Their friendly, professional team kept us informed and involved throughout the entire process, from shipment updates to build progress. They not only met but exceeded our expectations - prompt, on-time delivery with better-than-expected results. If you're looking for a contractor who listens and delivers, Princess Patios is the way to go! read more

Princess Patios did a great job on the patio cover for our business. Claudia showed up on time to all our appointments. She explained the process, took care of all the paperwork with the landlord and the city permits... Installation done by Julio was timely and done right the first time.. Very happy with the finished product. Very professional company. Highly recommend. read more

Princess Patios - Patio cover and privacy/ shade wall - Patio Coverings Near Me

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terrible. Cladia was a regular Salesperson. not absolutely sure of all items she is selling. my 9' x 15' purgola ended up being 7' 5 1/2". x 13' 4" and Does not even cover our Sliding Glass Door. and of course everything was late and NOT quite perfect ( not by an inch ) by 6+" in both directions. and the response is " well we talked about it" SURE it just was ALOT different then we were TOLD. homeowners beware what is sold and what is Actually delivered is only about 80% of what you believe. so i took it onthe chin, my fault for allowing it to happen. read more

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We love our beautiful patio We desperately needed shade but didn't want to do it ourselves. Claudia was great. She was able to provide us with insight that we needed to take full advantage of the space. It looks beautiful when we host guests and Feels like my zen spot for reading and meditating. They did all the paperwork with the association and the city. There's a warranty, no headaches love it read more

Update. They did respond days later. I met with them got the qoute, very friendly, very well written qoute but instead went with another company that was significantly cheaper... It was so much cheaper for the same product I questioned the ethicacy of the company.... read more

Princess Patios - Called 3 times and no response. - Patio Coverings Near Me

We love our new backyard pergola by Princess Patios! Claudia and her team did a great job in confirming that our pergola was built exactly how we expected and on schedule. They are very professional and responsive. Highly recommend. read more

Princess Patios - Pergola by Princess Patios - Patio Coverings Near Me

Loved the results of our patio cover with concrete slab! Claudia was super responsive, helpful, quick and knowledgeable! Prices were reasonable. The process was super quick and the results were great! read more

Princess Patios - Completed patio cover with concrete slab - Patio Coverings Near Me

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We had our patio cover done by Lance. He was professional, punctual and did a great job for us! Highly recommend.

Recently had my patio completed and the results turned out amazing! They were quick, responsive and attentive. So happy with the outcome, definitely recommend! read more

Princess Patios - Patio Coverings Near Me

I was immediately impressed with Claudia, who responded to my request for a quote and set up an appointment to visit and take measurements within an hour on a Sunday. Getting to know her and her background in the patio business, I was excited about supporting a female-owned business. The teams Claudia sent out were respectful and hard-working (shout outs to Brandon, Pepsi and Len) and we're thrilled will our new space. Thank you, Princess Patios! read more

Princess Patios - Princess Patios cover - Patio Coverings Near Me

I was referred by a friend about Princess Patios, after I seemed the work that did for him I was very impressed. So I had them come and do some work for me. And I'm more then satisfied with the work. Excellent customer service. And have an outstanding crew that work for them. If you're for someone to do work for your needs. I would choose them every time. read more

I liked Claudia and trusted her experience. However, her employee was horrible. Ripped apart my old awning leaving a mess including screws pointing straight up. Would never show up when he said, just disappeared several times and took forever. When it finally seemed we were almost done, it rained into the patio! Claudia finally called in someone else to fix it. I've had two previous awnings built elsewhere and this was unbelievable. And Claudia agreed with her employee on every issue until she had to admit it was bad. Save yourself the frustration and headache! read more

Awesome people and they did a fantastic job on my patio!!! I highly recommend using this company.

So I had set up a time between 930-1030 am to get my patio quoted and get the ball rolling to replace it. No call no show! At 1057 I received a call and Claudia said we had an appointment. No apology, and I just said don't worry about it, I will go with someone else. Needless to say it was a waste of my morning, but I guess it's ok because it only affected me. It sucks because I wanted to give a new business an opportunity and this is how I am treated. read more

Claudia and team were just fantastic. They responded very quickly to our on line request. Came out very quickly for an estimate and were very helpful with providing ideas based on our goals for the project. A very reasonable quote was provided with a quick turn around schedule. They were even able to do it sooner than originally thought and arrived as promised, and ​completed in the provided time estimate. Was a very professional process start to finish and we just love our new pergola. Couldn't have asked for anything more! read more