fantastic in every Way…read more you can trust Parker to deliver on EVERY detail. not 99% BUT 100%. thank you.

I really wanted to leave these guys a good review, but unfortunately, my experience has been…read moredisappointing. Parker seems to commit to jobs that either he is unable to finish properly or may not have the experience to complete correctly. I hired them to build a pool equipment wall with a gate, but there were several issues with the installation. The piece mounted to the brick wall was left loose, and the gate hinges were installed incorrectly. The patio cover itself was installed well, and I was happy with that portion of the work. However, tile around the base was damaged during the installation. I was told it would be repaired, but months later, it still has not been fixed. They also installed a sheer descent water feature. They had difficulty completing that portion of the project properly, and the overall execution felt amateur. The water pipe for the sheer descent is still visible and needs to be covered with additional Alumawood to properly finish the installation. Communication and follow-through have also been a major issue. I have had to constantly reach out to Parker myself for updates rather than being kept informed. On multiple occasions, he told me he would come out to address the outstanding work and then simply did not show up. After months of waiting, there are still items that have not been completed. Parker was hired through USTurf, another company I have unfortunately had issues with during this project. I genuinely wanted to have a positive experience with both companies, and I have been extremely patient and given them plenty of opportunities to make things right. I understand that issues can come up on a project, but it is not acceptable for relatively simple repairs and unfinished items to drag on for months, especially when appointments are made and then missed without follow-through. As of the time I am writing this review, the work is still not fully completed and the outstanding issues have not been resolved. Based on my experience, the biggest concerns have been workmanship on certain parts of the project, communication, and ultimately following through on commitments.

After researching for a few weeks on patio covers and receiving a handful of quotes, we found…read moreAnthony at Palatial Patio covers. nice friendly family-owned small business that delivers quality products for a reasonable price. The business is licensed, and the build was permitted with the county. Anthony came out for a quote and after discussing some options we agreed on a design. We were able to get what we wanted with only two footers; most others quoted 3-4 which really blocked the view from the sliding glass door. the color options were standard, and we were happy with the quality of metal. The final product was completed in 4-6 weeks with a combo full and half lattice. Beautiful patio cover that will provide us shade for years to come. The final inspection provided us with a residential building addition to keep with our home records. Thanks Anthony, for a job well done and at a great price!

We hired Palatial Patio Covers to install a patio cover by our pool. From start to finish Anthony…read morewas great and very professional. The Installers were professional and thorough. They were hard working and are an asset to the company. Overall, we were extremely happy and satisfied with the entire process. Our cover is up and looks beautiful. Thank you to Anthony and his team!!

Quote was great, product looks legit but only issue I had is with the quote process. They…read morerequested 50% of the cost up front. Las Vegas laws states 10% of the project is only required. I followed up with this concern I had. I even said I would buy the materials direct from the supplier and pay the rest at 10%. I never got a text back after I said this. Not sure what the problem is. I wish this company the best Eli seemed like a good person to work with.

Highly recommend this business. Customer service was great, and they were very motivated to make…read moresure things were done well. We are very happy with the patio cover! It's a game changer. (Concrete done separately)

Great job! Brandon was great at communicating which is very appreciated things happen I understand…read morejust want to be kept up ....love my patio cover !

Thank you Brandon for squeezing me in for an estimate with such a short notice. I could tell from…read morethe moment you arrived that you are a true professional. You brought my dream to life and I can finally enjoy my backyard. This was my third estimate, and the price was unbeatable. I will highly recommend you to anyone that needs a patio cover . Thanks again!

I hired Custom Outdoor Living to build and install my outdoor kitchen grill. I always make it a…read morepoint to get three quotes, and while they came in second on price, I ultimately chose them because of their strong reviews and solid reputation. I also verified their contractor's license through the Nevada Contractors Board and was reassured to see they had no disciplinary actions--unlike another company that offered a lower quote. Their customer service exceeded my expectations, and the project was completed on time and without any issues. A special thank you to Dylan, Rafael, and the entire team for a job well done. I would definitely recommend Custom Outdoor Living to anyone looking for quality work and professionalism.

So far, our experience with Custom Outdoor Living in Las Vegas has been great! The bid process was…read moreclear and they've been fantastic to work with on the design--collaborative, creative, and really responsive. We're building a pool cabana with a media area, plus a separate covered barbecue space, and we can't wait to see it come together. Construction is starting soon, and I'll be sure to post an update and photos once things are underway. But up to this point, we've been very happy with the process!

This company does NOT stand behind its product! I have a patio cover that water is pouring out of…read moreall sides! It is nothing short of a nightmare. They don't honor their contracts, they make appointments and never show up. Their solution (over the phone) is $5,000.00 for "upgraded panels"! The problem is not the panels, it's the horrible installation that has NO pitch, so the water has no where to go except pooling in the center causing the panels to belly out and pull away from the beams. $22,000.00 for carport that leaks like a sieve! TOTAL WASTE OF $22k Find a company that will stand behind its products and not blame the customer!!! Perfect Home is not honest or trustworthy! UPDATE: I have been contacted by the owner of Perfect Home and we are working on a solution to my problem. He was extremely helpful and wants to come to a resolution. I am very appreciative.

We had a patio cover and associated gutters out on the house. While the cover is great the gutter…read moreportion of rhe cover is terrible. After some back and forth Tony the Manager came out and is working on a solution. Thank you.

Our meeting went well. Negotiated the cost for our patio. We decided to use this contractorread more

Great service. Great job. We really appreciate there work. They have done it for 5 hours…read more Definitely recommend them to anyone.

From the start, Marlene and Diane from JMAR were lovely, professional, and thorough in their work…read more Excellent communication as well, keeping me updated throughout the ordering and building process. They had a wide selection of colors and end caps to choose from. And the price is excellent for this level of work. Once everything was ordered, the actual build took only 4 hours to complete. Would highly recommend to everyone in the LV area looking for a high quality patio cover.

Needed a patio cover and fan added to about 3/4 of side of my house. I called around, found this…read morecompany. It looks great and is sturdy !!! Communication, knowledge and experience was on point ! I highly recommend them.