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Professional's Roofing

5.0 (1 review)
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2 years ago

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American Eagle Roofing

American Eagle Roofing

(118 reviews)

Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

5 Star Roofing - Crumpled flashing

5 Star Roofing

(56 reviews)

What can I say Michael Sperling ruined my house. He is the owner of 5 Star Roofing. I contracted…read morehim to replace my roof and gutters​. I paid $29,000. I asked it to be exactly the way it was only new. I have an old historical home. The roof is composed of tile,composition, flat and plastic materials. So it would be complicated. I had three ventilation fans on my roof. Michael told me they were illegal to have on the roof and removed them and said he would ventilate it another way. Anyway I now have a very badly leaking roof without proper ventilation. The gutters look like a preschooler project. They are jagged and not even pieced together well. He doesn't have the right equipment to even cut them. Four days after he completed the roof and gutters it rained and the catastrophic leaking happened. He has never been able to fix the leaking, in fact it got worse everytime he tried to fix it. Come to find out the flashing he promised to replace he didn't. Instead it was horribly crumpled and bent allowing water to pool in places on my roof and to pour into my sunroom and kitchen and into the walls. The ceiling in my living room has cracked plaster falling off as well as the walls in the living room. When the inspector came, he wanted it signed off and wanted me to lie about the leaks to the inspector. The roof was done in October of 2025 and still has not passed inspection. Plus I was told he did unpermitted work on my house. He didn't get the right permits for the entire roof. Another lie from him. Today it was hot outside and my house became humid and unbearable because there are no ventilation fans to circulate the humid air out of the flat areas where roof fans used to be. He ruined my house!

I wish there was an excellent rating I could give this company! I had two holes in my roof from…read moredowned branches. I was panicking because of the unexpected rain anticipated in a few days. I called several roofing companies and most were too busy to come. When I called 5 Star, they said they would try to get to me that day. The owner Michael came out that very day and went up to inspect the roof. He showed me photos of the problems he could see on my roof. Some will be addressed later, but he replaced the broken tiles to ensure the approaching rain would not be an issue. He was personable and extremely reasonable. In fact, he was so sweet he didn't even charge me because he said it didn't take very long! You never see that anymore! I cannot recommend them enough!

American Cool Construction - Presidential Roof

American Cool Construction

(109 reviews)

Downtown

I had a great experience with American Cool Construction. David, Hailey, and the entire roofing…read morecrew were respectful, courteous, and professional from start to finish. They followed through on everything I asked for, and anytime I ran into an issue, David was quick to respond and took care of it without any hassle. Everything that was promised was completed, and the final result looks amazing. I'll be honest--I didn't choose the cheapest quote. I based my decision on reviews and overall reputation. I believe quality matters, and in this case, you truly get what you pay for. Don't let saving a few dollars steer you away from making the right choice when it comes to protecting your home. After my experience, I feel confident I have a high-quality roof that not only looks great but also gives me real peace of mind. Knowing I can reach out to the owner directly, along with having a solid warranty, makes a big difference. Thank you to David, Hailey, and the entire team at American Cool Construction!

We talked to a couple of different contractors to take care of our roof, and these guys were the…read morebest by far. Orli made me feel like we were being taken care of like family. Their pricing was fair, they did the work in a very timely manner, and my roof now looks amazing. I can't overstate how wonderful it was to work with these guys and Orli especially - they were always available for communication and took really good care of us. Thank you so much!!!

Volt Modern Roofing and Solar

Volt Modern Roofing and Solar

(108 reviews)

Thanks Volt! I highly recommend this roofing and solar company. Buck and his team are great: very…read moreknowledgable, hard-working, and have amazing attention to detail. On top of that, they're just good down-to-earth people. We hired them last spring to re-roof our home, replace some rotted eaves and fascia and replace our old solar system (it was inefficient and malfunctioned quite a bit). We are very happy with what we got for the price we paid, it was a good value. It looks so much better than it did before and is consistently producing more energy. I feel like they helped us make the right decisions through the whole process, especially for system size to be able to keep our NEM1 status. The new roof looks great and works really well. I waited almost a year to write this review to make sure there wasn't any water intrusion during the winter storms - not a drop anywhere. They were in the mid-high range in pricing on the bids we got, but I'm happy we spent a little more went with them. Can a roof be sexy? Ours sure is. All in all, if you need a new roof or solar system or home battery, or all of the above, call Volt. They are a competent and professional group of local people who are really f**king good at what they do.

After much research, we had the top six companies quote us estimates for solar on our Loomis house…read more I noticed that each company explained the process differently; some explanations were good, while others left me more confused. When Buck arrived, he stayed until we were satisfied with our understanding, and I learned so much more from his explanations than from all other companies. Considering they were also roofers and understood the difficulty with our high-pitched roof, we placed more confidence in them than the others. Hence, we chose them after a month of research and estimates. Kristen, their assistant manager, was very communicative throughout the entire project, keeping us informed about what was happening behind the scenes with permits, PG&E approvals, and the team's schedule. That helped us understand the project's time frames. Bucks crew -- Jared, Sean, and the others -- were friendly and professional. They worked quickly and efficiently to finish the job, paying close attention to detail. They went above and beyond, including sharing additional insights about our gutters and attic. I could tell they understood the bigger picture, and I am grateful for their effort. After researching many companies, we are happy we chose Volt Modern and will definitely recommend them to others looking for solar installation and roofing services.

Professional's Roofing - roofing - Updated May 2026

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