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    Professional Towing & Recovery

    3.8 (24 reviews)
    Open Open 24 hours

    Services - Professional Towing & Recovery

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    Professional Towing & Recovery Towing Photos

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    Scratched my $1400 rim and refuse to take responsibility. This company was sent by Tesla to tow my vehicle. First their representative drove for 30 mins to end up at the wrong address. Then I had to wait another 40 mins for him to arrive where I was. When I go to pick up the car I see that the rim is scratched up. Tesla shows me the take-in photos where the rim was already scratched on arrival. At this point Tesla contacts Professional Towing & Recovery who now argue the rim was already scratched when they towed the car. Really? Your employee took photos of each rim, how about you show me these? Listen, how about you take responsibility for the lack of skill your employees demonstrate and pay for the rim. Then train your staff better so this doesn't happen again? Total crooks.

    Paul c.

    Outstanding service. Tommy the service provider was excellent, great communicator and an excellent human being overall

    Side wall damage

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    8 months ago

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    9 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    3 years ago

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    6 years ago

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    Haney H.

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    4 years ago

    Great towing service. On time very knowledgeable and very quick response. Would highly recommend them.

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    7 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Used Professional Towing today for roadside assistance today and they came and Joel was nice and even offered me a water, i recommend them

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    4 years ago

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    6 years ago

    The guy was very patient, and waited till I came back to my car. He even gave me some advice! Which I needed it, so thanks again!

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    Haney H.

    Thanks for the great review, Brianna!

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    7 years ago

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    5 years ago

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    6 years ago

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    Haney H.

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    6 years ago

    The driver was so helpful and went out of his way to make sure he was dropping the vehicle in the right location. Very nice and courteous.

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    Haney H.

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    7 years ago

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    Haney H.

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    6 years ago

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    Haney H.

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    Review Highlights - Professional Towing & Recovery

    I would like to thank Chris who was working in Memphis for being very generous in assisting me with my flat tire.

    Mentioned in 3 reviews

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    24/7 Rapid Discount Towing Phoenix

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    I was new to the area about over a year ago and this place was recommended to me from a friend. I…read moretried it out and it was the best service I've had. I'm from California and this place is better than any service I've had in the past. The customer service was great and the worker Sam helped out a lot with any questions I've had. In the future I'll be using the place again if I have any issues especially with these prices.

    So glad I called these guys! There is never really a good time to have car troubles. I have…read moredefinitely experienced all kinds of car problems, basically since I bought my first car. I have had spectrum of car problems. I am definitely guilty of carelessly leaving my lights on overnight, draining my battery, and waking up to a dead battery before work or class, which is always unexpected and terribly annoying. I have also had a small rock fly into my car, puncturing my AC condenser, while driving on the highway, during the middle of the summer. Not fun when ya live in Phoenix Arizona. This time, I was approx. 25 miles away from home. While I was driving around the area, my car started smelling pretty funky, like, definitely off. So, I found the nearest parking area, popped the hood of my car, and clouds of chemical fumes were coming out-like, I thought my car was going to blow up, for sure. So instead of risking it, I decided getting my car towed back to my place was the best course of action because at that point I had no idea what happened, and didn't want to exacerbate the problem. So I did some googling, called around, until I found 24/7 Rapid Discount Towing. I was happy with the short wait time and super reasonable prices they quoted, so decided to make the arrangements. Within less than 15 minutes, my driver, Sam, showed up. He was professional and personable, and honestly, the service at 24/7 Rapid Discount Towing made my stressful situation a whole lot easier. Reasonable prices, friendly professional people, and overall great service-I definitely recommend calling these guys!

    Phoenix Towing Service - Professional Automobile Towing and Transporting Service Phoenix, AZ

    Phoenix Towing Service

    (78 reviews)

    Unbelievable experience!!! My classic 1947 Chevy was to be towed through my insurance coverage to a…read morelocal shop for muffler work. The driver took my car 10 miles outside of where the location was supposed to be. I reached out as I noticed they were going another route. The driverr assured it was going where it needed to go but had to follow the route provided by the dispatch. I show up to the destination where I was to meet at drop off ,but driver never showed. 30 minutes of waiting and I reached out to driver again and he says he was at the location. I assured him he was not as I was there waiting. Apparently he was at an address where it was similar but not the address. I asked to have brought back to the actual address he was to deliver to ,but he refuses stating the insurance has to request a new dispatch. He stopped answering my calls and I had to drive out to this other address assuming he would have left it there for me to retrieve since he stated he could not go anywhere else with it without an order. I show up to address and my car is no where to be found. I drove up and down the road a few blocks to see if it was nearby, but nothing. I go into the office of the facility he said was the correct address and they guys in office confirmed the driver did show up to drop off but they corrected him on the right location and told him was at wrong address and directed him to the shop I was waiting at. They saw him take off with my car on back. After continue effort to locate my vehicle, the driver messaged me coordinates. I am an elder man and use technology that much and unfamiliar how to use this information or what it means. I had to ask my wife to leave work to help me locate my car. She arrived as i was on phone with my insurance company to get more information on this town company. They stated they had tried contacting this person and company, but no response. They had suggested we start police report and they would reach out to public safety to see if anything had been retrieved. Still nothing. At about 4pm my wife had finally found where the coordinates put my car at, and it was no where close!!! It was 20 mins NW abandoned in a parking lot !!!! When arrived it was relieving to know we found it, but really pissed to see the damages left on our car. My back fender around the wheel was bent and cracked my paint. A front headlight popped out. A unique and scarce metal back chrome badge was missing!!!! Thought that was the most damage done until finally another driver from another company was dispatched to finalize our tow. He brought to our attention that one of our shocks was busted and hanging. Still no response or accountability for this poor service. There will be an official police report for the mishandling and damages to my property.

    My husband waited for over three hours in 100+ weather and they never showed. Ridiculous.read more

    Professional Towing & Recovery - towing - Updated May 2026

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