Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Good company. I had an issue and they called and the problem was resolved. I would recommend…read moreusing them.

My location needed only replacement of a cold and a hot water valve under the sink. To do that the…read morewater would also have to be turned off. A truck with two men showed up close to 5pm after waiting hours. They checked to see and then went into their truck and sat there over 10 minutes figuring the charge. When I went to the truck to see what was taking so long, the driver (Bailey) yelled at me as asked if I was in a hurry. I said it was getting late but it was okay. When he finished he said it would only be over $1000, exact figure I do not remember. I said it was too much for the job and that I would pay the service charge of $73. Again, he was pushy saying the price was fair and they would do the right job. I had another plumbing company come in the next day and I was charged only $350. I never write bad reviews, but this one was over the top

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

Stay away at all cost! This place is a rip off. I called and…read moreasked if they did repair on a steam device in my shower got to run around. They couldn't tell me whether they did do that work or not they sent a guy out supposedly at no charge. Then it cost over $400 for them to diagnose. Then they quoted me $6,300 to replace the unit I found the exact same unit online, including Walmart for around $1700 the complete kit everything you need I ask how many hours would the install take? They said about three hours, I said Well why don't I just buy it and you guys install it and he quoted me that for three hours of labor it would be $4000.! That's over $1300 per hour. I doubt brain surgeons make that much per hour! Beware, they prey on the uninformed. As for my family, we are done with these guys! In the past, we use them and they were fine, but somehow greed has taken over! PS Andrew is ok, he is just taking orders.....

A young man came out, walked through every test and showed me that it was the water heater. He…read morereplaced a part on it. FINALLY after 5 other plumbing visits, Sunrise fixed the problem! M Pittman

They gave me a ballpark quote over the phone and it was actually cheaper once the job was done. So…read moremuch better than the other way around!

I called early in the morning and they were out a couple of hours later. They fixed the toilet in…read morea short time and charged a reasonable price. They were very nice and very professional. Now I know who to call for all plumbing problems

Johannes showed up right on time with his assistant. He was very pleasant, very professional, and…read morevery knowledgeable about the systems he was looking at. He provided excellent support, and when it came time for the estimates, he gave me four very good options that ran the gamut from "Everything Possible" to "Very Specific Fixes." I am quite comfortable with the information he gave me, and I believe I can make a very good decision based on his solid input. Excellent job, very impressive.

The most friendly guys who explain everything that happened to what they did to fix it.read more

Francisco was excellent to work with. This is the second time I've used Intown and both times were…read moreexcellent . Always up front about pricing etc. Punctual and easy to work with.

Two different guys had differing opinions on where the leak was. They still wanted to charge me…read moreanother $3,000 to excavate. Turns out, another company I called said it was the water heater and repaired it. I paid Intown $250.00 and 350.00 for literally false conclusions. THEY NEED TO PAY ME BACK! M Pittman

Wonderful experience today! TJ was such a breath of fresh air. He was a professional. He was on…read moretime. He was friendly. He was clean cut. He absolutely knew what he was doing. He was fast, tidy and thorough. Full Force was less expensive than any other plumber we called. I hope he stays a plumber for me, my family and friends for many years to come. Couldn't be happier with this outstanding service. Also, Camille, at Full Force was amazing and a delight to talk with when I called. She made me feel like an old friend in 5 seconds.

Did a great job. Terry was very professional but also friendly. When he finished, everything was…read morecleaned up properly.