I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I tried to have this service come for an apartment cleaning twice. The first time, the cleaners…read morewere nearly 2 hrs late and I had to reschedule as I had another appointment. The second time, they completely got the date on the rescheduled appointment so I basically took time off work for nothing again. Both times I felt that there was a lack of communication and professional courtesy. I'm disappointed as other reviews suggested the service itself is good.

Casa Azul did an amazing job on 2 apartments for us! Flexibility, attention to detail and fair…read morepricing. They took all the stress away by taking care of the cleanup from a tenant that must have stopped cleaning a year ago (lived there 20+ years) The other apartment tenants just were destroying the place in just 4 months! 10 stars!

I hired Casa Azul for a move-out cleaning and they were fantastic. They charged a flat rate (no…read moresurprise fees), were super communicative over text and phone, and made the whole process really easy. The person they sent did a great job. A quick walkthrough near the end was part of the service, which I really appreciated. I pointed out a few small spots my property manager had specifically mentioned -- like dusting doorway frames -- and they handled it right away. I got my entire deposit back. It was such a relief to be able to offload that part of moving and know it was handled so well. Highly recommend if you want a reliable, professional, and friendly cleaning service. Make sure to have cash (or Venmo) on hand to tip your cleaner!

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

This is the first time I had my windows cleaned and I'm astonished how clean and clear they can be…read more Anderson and Diego showed up on time and did a thorough job on all the windows, screens, skylights and solar panels. My house is quite big with lots of windows. They cleaned some of the really dirty windows twice to make sure they're absolutely clean. They came with a van full of professional equipment, including a water filtering system. Diego explained that filtered water leaves no streaks on the glass after it dries. They used a rotating tube-shaped brush roller designed to clean solar panels. Although it was not part of the job, they used the pressure washer to clean the gutter covers, exterior walls and eaves along the front of my house and even pressure washed my long brick walkway as a bonus. I didn't realize how dirty it was. I would definitely hire Always Clean to routinely clean the entire exterior of my house. Their price was very reasonable for the amount and quality of work that Anderson and Diego did.

This is my 2nd time working with this company. They were very communicative and were the only…read morecompany I contacted that was willing to work on Saturday. They were also willing to adjust arrival time as I had a previous engagement already planned. I think they also provide good value for the service provided. They are not the cheapest, probably closer to middle of the road, but well worth the fee for the service provided. While there was a small discrepancy between what was quoted and what cleaning was actually provided, I would rate what was done at 95% so I am still very satisfied. Would definitely hire them again, maybe just emphasize a few points if there are specifics I want more focus on.

Got them to help power wash our back patio earlier in the year. They did a good job getting rid of…read morebuildup and cobwebs. They were detailed and warned us about certain bricked areas where power washing could cause damage.

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Reply was very prompt and pricing was very clear ($120/hr for a 3-person crew)…read more However they do not offer any flexibility in terms of a smaller crew that comes more frequently. I was looking for someone to come 3X per week to do cleaning and light housework in a household of 2 people and the only plan that was offered was to send the 3-person crew 3X per week (9 hours of work per week). I think there's about 3 hours of work per week, but offered to increase to 6 (with a 2-person crew), but my job was rejected. Response to business owner: I'm not sure why you assumed I had budget restraints. I'm concerned now about bias. This was for weekly service 3X per week (every 2-3 days). You initially suggested 3 hours of work per week (1 visit) and I offered 6 hours of work per week.

Pacific breeze cleaning did a phenomenal job. My mom's condo had not been truly cleaned in decades…read more And within three hours, it was a new place extremely good value and prompt service. Helped with last-minute scheduling too. Above and beyond company.

Great service! Wessne's team is professional, friendly, and does a fantastic job every time. I…read morehighly recommend them.

We used Wessne's Janitorial for over five years to clean two different suites in our commercial…read morebuilding and would have continued using them, except we closed the office. They were always dependable, on time, efficient and dealing with customer service was always a breeze. I absolutely highly recommend them.