I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I tried to have this service come for an apartment cleaning twice. The first time, the cleaners…read morewere nearly 2 hrs late and I had to reschedule as I had another appointment. The second time, they completely got the date on the rescheduled appointment so I basically took time off work for nothing again. Both times I felt that there was a lack of communication and professional courtesy. I'm disappointed as other reviews suggested the service itself is good.

Got them to help power wash our back patio earlier in the year. They did a good job getting rid of…read morebuildup and cobwebs. They were detailed and warned us about certain bricked areas where power washing could cause damage.

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

Casa Azul did an amazing job on 2 apartments for us! Flexibility, attention to detail and fair…read morepricing. They took all the stress away by taking care of the cleanup from a tenant that must have stopped cleaning a year ago (lived there 20+ years) The other apartment tenants just were destroying the place in just 4 months! 10 stars!

I hired Casa Azul for a move-out cleaning and they were fantastic. They charged a flat rate (no…read moresurprise fees), were super communicative over text and phone, and made the whole process really easy. The person they sent did a great job. A quick walkthrough near the end was part of the service, which I really appreciated. I pointed out a few small spots my property manager had specifically mentioned -- like dusting doorway frames -- and they handled it right away. I got my entire deposit back. It was such a relief to be able to offload that part of moving and know it was handled so well. Highly recommend if you want a reliable, professional, and friendly cleaning service. Make sure to have cash (or Venmo) on hand to tip your cleaner!

This is the first time I had my windows cleaned and I'm astonished how clean and clear they can be…read more Anderson and Diego showed up on time and did a thorough job on all the windows, screens, skylights and solar panels. My house is quite big with lots of windows. They cleaned some of the really dirty windows twice to make sure they're absolutely clean. They came with a van full of professional equipment, including a water filtering system. Diego explained that filtered water leaves no streaks on the glass after it dries. They used a rotating tube-shaped brush roller designed to clean solar panels. Although it was not part of the job, they used the pressure washer to clean the gutter covers, exterior walls and eaves along the front of my house and even pressure washed my long brick walkway as a bonus. I didn't realize how dirty it was. I would definitely hire Always Clean to routinely clean the entire exterior of my house. Their price was very reasonable for the amount and quality of work that Anderson and Diego did.

This is my 2nd time working with this company. They were very communicative and were the only…read morecompany I contacted that was willing to work on Saturday. They were also willing to adjust arrival time as I had a previous engagement already planned. I think they also provide good value for the service provided. They are not the cheapest, probably closer to middle of the road, but well worth the fee for the service provided. While there was a small discrepancy between what was quoted and what cleaning was actually provided, I would rate what was done at 95% so I am still very satisfied. Would definitely hire them again, maybe just emphasize a few points if there are specifics I want more focus on.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

My *only* summer project in 2025 was to have the carpet in the downstairs den and the 2nd bedroom…read morecleaned but figuring out how to hire someone has been daunting. Since moving in in 2021 this carpet has been torn brutalized by a puppy (now a 4 year old dog), 2 cats, various babies, parties where ppl don't take off their shoes, etc. My mom had just hired Jose to clean the carpets in HER house and was so happy with the result she gave me his number. He came w/ his coworker the next day and was in an out in about an hour (keep in mind it was just 1.5 rooms). They were fast, considerate of the space, and most importantly did a great job. I thought they were very fairly priced for the outcome they delivered. I will most definitely be recommending Organic Cleaning Service to everyone I know and I'm just so glad I now know where to turn to next time I need service! I added before and after photos - the sun and shadows make it kind of hard to tell in some spots but in person it's night/day!

Jose was great. Showed up on time and his prices were reasonable. He cleaned some rugs and our…read moresofa. They will never look like new, but they definitely look better than they did before he was here.

They do a thorough job, and have been super flexible about rescheduling. Would highly recommend for…read moreanyone looking for a regular cleaner.

Excellent cleaning service. They went above and beyond and they used eco friendly products so the…read morehome didn't smell like chemical after they left. They were so very detail oriented! We are happy :)

Everything went smoothly today. Ed arrived right on time and was extremely professional throughout…read morethe entire visit. I shared a few concerns with him regarding my solar panels and he addressed them promptly before getting straight to work. I really appreciated the before-and-after photos he provided -- the difference is impressive! The panels look practically brand new. I immediately checked my app and it showed 12% increase in efficiency. Overall, I'm very happy with the service and completely satisfied with the results. Great communication, excellent workmanship, and attention to detail -- I would absolutely recommend this team to anyone needing solar panel maintenance or cleaning. Edit: Checked my app and now showing 24% efficiency compared to yesterday

Great job. Tech arrived in the promised window for solar panel cleaning, checked in with me to…read moreconfirm cleaning and hose location, completed timely with a thorough cleaning and shared photos as evidence with before/after shots. Very professional and courteous. Panel power generation up 15% after the cleaning, so I know it was effective! They weren't the cheapest quote but did a great job.