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    Professional Auto Cleaning Mobile Detailing

    5.0 (2 reviews)
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    Services - Professional Auto Cleaning Mobile Detailing

    Auto window repair

    Auto window replacement

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    7 years ago

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    Personal Touch Express Car Wash - Black spots all over hood after exiting

    Personal Touch Express Car Wash

    (69 reviews)

    Came here for years as a happy customer. Then the last 2 times I came through, I could feel my car…read morecome off the track, and the carwash chewed up my wheels and tire (Driver's side front). i did not do anything different the last 2 times through the wash. I kept it in neutral with my hands off the wheel just like every week for the prior 2-3 years. But Brianna the lovely manager insists that I must be doing something to cause my car to come off the track, or my alignment must be off. When in reality, my alignment is perfect, and I do the same thing as always, which is just sit in neutral with hands off the wheel. So they refuse to take any responsibility because "they aren't driving the car through the wash". well guess what? Neither am I! I am sitting in it, in neutral, with hands off the wheel. I am not driving it either. IT IS ON A TRACK! No one is driving it!! If this is their defense, then people should have the choice to exit their car and let it go through the wash with no one in it. it would be the same as sitting in it and not touching anything. but then maybe you could hold them responsible when their broken wash damages your property. I will pursue this as far as I can because it is totally wrong that I should have to pay $500 to fix my car for their faulty equipment. Terrible service , but not unexpected . if they cared about customers, they would compensate me to fix the damage they caused. $500 to me is like $5 to them. The place makes a killing but they won't use it to help their loyal customers remain happy customers. now I am a non-customer And will be speaking with my council and/or the attorney general and ask if there is any way to hold these people accountable when their equipment damages people's property . I was hoping they would do the honorable thing, but no, typical big business. thanks for nothing.

    This car wash was just ok in my opinion. Went for a wash on a Sunday afternoon and it was actual…read morechaos. 3 lanes bumper to bumper out to the road and blocking through traffic. Not a fan of that type of situation. Some people seemed confused, others not paying attention to pull up to accommodate people behind you. By the time I got into the wash bay it was more aggravation then anything. The inside of the car wash itself was overall nice seemed like new equipment but it went by fast for the price I paid. They offer free vacuums at the end but every single one was taken so....yeahhhhhh. I mean this car wash would be better if it had more smooth operation.

    Professional Auto Cleaning Mobile Detailing - carwash - Updated September 2026

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