Super quick to respond, very informative and transparent with service fees up front. They were the…read morefirst company to respond to my project request, not pushy at all, just professional all around. Still debating on whether it's even worth it at this point to fix our dishwasher or continue using it as a drying rack because we're just used to hand washing at this point. Regardless, super appreciate businesses like this that have exemplary communication!

I reached out to Don's appliances for a dishwasher issue. I had received an error that it was…read moreclogged. I reached out to Don's appliances. BreAnne was very sweet and scheduled me next day. The specialist who came to fix our dishwasher was quick and left everything as it was. We only had to pay for the service fee which was great! They also offer a 1 yr warranty. I would definitely reach out to them again for any future issues.

We had a fantastic experience with George and his team. They've helped us in the past and were able…read moreto fix our appliance. Their pricing was fair, honest, and provided excellent value for the quality of service they delivered. So when our dryer at our new house stopped working, they were the first company we called. This time, the dryer turned out to have a much bigger issue. George and his technician came out multiple times, took the dryer completely apart, and genuinely did everything they could to get it working. When it became clear the repair wasn't successful, they didn't hesitate to refund us in full. That level of honesty and integrity is hard to find. Even though the repair didn't work out, we truly appreciated how hard they worked and how they stood behind their service. We wouldn't hesitate to call them again for future appliance repairs and highly recommend them to anyone looking for a trustworthy company.

I can't recommend this company enough! Kind, caring and honest! They did such a thorough job on…read morecleaning our washer and dryer. Will definitely be calling them back for all our needs. Thank you!

Would have gave a negative but they don't offer it. Stay…read moreclear of this outfit there techs lie Called for service on a range he shows up and enters home says needs to look at unit showed him it went off in my garage. Less than 5 minutes he's leaving saying needs parts will call back Well no that's not the case he decided we didn't have mask on instead of saying that he leaves then lies and says my parrot was running free in the house Also said oven was dirty it's brand new no wasn't dirty I have pictures of it to prove that. All I can say is I hope they clean up there act or go out of Buisness I'll be reporting this to bbb also as well as social media I'll upload photo when I get home just to prove my point

I have had two positive experiences with Knowland Appliances. He called me back quickly, showed up…read moreon time and fixed the problem in a timely manner. I would not hesitate to have him fix any of my appliances when the need arises.

WOW - what a GREAT service and repair business! Called several local businesses, and Andre with JIM…read moreappliance repair was a great communicator, fast with his service, fair with his prices, and really know what he's doing. He fixed my Whirlpool gas dryer, diagnosed my problems with my GE fridge (he's coming back to fix once parts come in), and diagnosed and quoted my repairs on my Kenmore oven. Really looking forward to doing business with again soon. Highly recommended 10/10.

I called Jim because my disposal and dishwasher was broken, I had urgent appliance repair of…read moreMenifee come out earlier in the day and they wanted to charge me 638 to replace my disposal, because it was supposedly broken and unfixable which wasn't true. But I asked Jim about the price and he said that guy was over charging me to call a plumber instead and not an appliance repair. I followed his advice and I had a plumbing company come out and they fixed both within minutes. Thanks Jim for the good advice!

Purchased a Thermador refrigerator (never again). Stopped working after 5 days ... this company…read morecame out to service. I patiently waited 2 weeks for the part and 2 weeks for service. The replacement part did not work. Fine. I asked him why and he said it may be another issue. I asked him why he did not order multiple parts at the same time. He proceeded to tell me it was because of money that he did not want to buy multiple parts. And to call the manufacturer. I asked him to please order another part while I work through this with Thermador and he apparently did not. He refused calls from Pacific Sales and myself for over a week with no known reason. Do not work with this company.

rob came out and did an awesome job ! he explained what…read morewas wrong with our washing machine and did the needed repairs. i will definitely recommend his services

Thank you, Vincent for the best customer service anybody could ask for…read more Thank you for giving me the right guidance and information and showing me how to use a multimeter and even offering to test my my door switches for me. Even teaching me the correct terminology AK macro switches. I might even still be saying it wrong

First of all, and this is very important. There are not enough rating stars in this review!! If…read moreyou have a problem or just a question about your appliance and if it is fixable then this is the ONLY place for you. Love ,LOVE, LOVE THESE GUYS. No question to dumb or difficult. I have been trying to stump them for almost 10 years with the oldest and strangest problems..... Really dont know what to say anymore. "I give up!" Thanks guys for all the help and without making me feel like an IDoIT. (My wife will tell you I am more than capable of that on my own..)

Much like other MAT customers' recent posts, unfortunately I too have to update my review with only…read more1 star. When Marcus came out he was awesome (as my previous review suggest). Now just eight months later it seems like I've discovered the truth that his work quality was not good. He told me that the dryer repair kit came with four new rollers as well as a new belt. You can see from the pictures that only one of four rollers was replaced. Found out because the dryer started making strange sounds again and this time I disassembled it to see what was going on. I've attempted to contact him twice (once via the website and once via phone) and have not gotten any response back.

Had an issue with my Samsung dryer and filled out the quick screening online with MAT and even…read morethough I'm very skeptical of all appliance repair people, I had no issue with communication or pricing for the job done. I was well pleased with the work and open sharing of the problem and solution as well as the speed of the repair. I know who to call should I ever need to refer or had any future problems.

I just connected a front loader washer and dryer , the dryer wasn't turning but making a slight…read morenoise every 4 minutes like it wants to spin but it doesn't. So I made the appointment with Michael, he came in, asked a few basic questions regarding the above and if the dryer was working prior to me picking it up, I presumed it was, this lady was a local realtor (standup person) - so anyway, Michael spun the drum and suggested something was obstructing the drum, he removed the lent basket, reached inside with some channel locks and pulled out a sock that got stuck between the drum and another detail. Michael fixed new/used GE Front Loaders! Thank you sir, I appreciate you taking care of us so quickly today!

My first time using Assured Appliance Repair, I must say how refreshing it was getting a quick…read moreresponse followed by real time communication through the app and text message . Did what he said and completed the job efficiently. Which in my experience with past experiences was a breath of fresh air. Will definitely use Assured Appliance Repair Thank you Yelp for the suggestion