I had a great experience with Don's Appliances. My older LG dryer suddenly started making a…read morehorrible squealing noise, so I texted them a video. They listened to it, was able to get a good idea of the problem from the sound, and I was given a quote before scheduling. He was even able to come out the same day. Once Anthony opened the dryer, he found that only one roller actually needed to be replaced. What really impressed me was his honesty, I had already agreed to the price for replacing the full set, so he easily could have just done the work without saying anything. Instead, he told me only one was bad and gave me the option to replace just that one and save money. I ultimately chose to replace them all since the dryer is older and everything was already apart. My dryer is running quietly again, and I would absolutely call Don's Appliances again.

Super quick to respond, very informative and transparent with service fees up front. They were the…read morefirst company to respond to my project request, not pushy at all, just professional all around. Still debating on whether it's even worth it at this point to fix our dishwasher or continue using it as a drying rack because we're just used to hand washing at this point. Regardless, super appreciate businesses like this that have exemplary communication!

We have used appliance service expert two times now this summer for our dishwasher, and now the…read moreoven. They work well with our tenants and have been competitive on pricing both times. Highly recommend!

I accidentally gave a review to this company who never did work for me. I have tried to delete this…read morereview but do not see that it is deleted on my end. I also dont know how to remove the star rating.

Reliable and great company!…read more I've been referred to this company by a friend. After having Scott come out to fix my fridge twice, he was professional and courteous and knowledgable. And fast too! This guy has serious skills. Not to mention the management and ownership handles business. They always answer the calls and take good care of clients. Customer service, quality repair and fair treatment is of the highest importance to this company. I highly recommend you call if you cursing a major appliance. You can trust these guys!

Made appointment on Saturday for Tuesday, find out 20 minutes before my appointment window of 11-3…read morethat they don't work my area and will not honor my appointment. Go somewhere else, hopefully to someone who has their stuff together and who are professional In response I understand what happened. You left an incompetent person to answer your phones. Meanwhile 3 days later I find out you're not coming. My daughter was inconvenienced, I had to waste time in my work day finding someone else. The only suggestion you had was that I should find someone else to show up. Which inconveniences my daughter on her next day off. The right thing to do would've been honor the appointment. But instead I was basically made to feel that my family being inconvenienced was my problem and to figure it out

Very professional, reasonably priced and respectful. Their communication from start to finish was…read moregreat!

The technician came and changed a part for my refrigerator, charged $400 2 days later my fridge…read morestopped working. I called him back and he said it was the generator and he wanted to charge and extra $500. I was still and am under 90 day warranty. He has refused to answer my calls or to honor his services. I need answers.

I would not recommend this company. I even gave them two chances to make things right. Had a…read moretechnician come out to fix my Insignia fridge that wasn't cooling properly. Never got a call back about supposed back order on parts. Fast forward 9 months later. Called them again to fix same issue but on a used Samsung fridge I had gotten on OfferUp. Same technician came out and diagnosed the issue as just needing the coils cleaned. We opted to do the coil cleaning ourselves. That changed nothing. The technician Glenn said if the cleaning didn't work, we had 30 days to have them come back out. I called today and Darryl told me they are no longer on the hook because we cleaned it ourselves. I would never recommend this company. Find a better one. Surprised Darryl didn't want to make things right especially since I gave them another chance.

Very knowledgeable. Highly recommended. Mr and Mrs Ford are great people and really helped me out.read more

I called Jim because my disposal and dishwasher was broken, I had urgent appliance repair of…read moreMenifee come out earlier in the day and they wanted to charge me 638 to replace my disposal, because it was supposedly broken and unfixable which wasn't true. But I asked Jim about the price and he said that guy was over charging me to call a plumber instead and not an appliance repair. I followed his advice and I had a plumbing company come out and they fixed both within minutes. Thanks Jim for the good advice!

I scheduled a quote, payed $75 for quote fee. Showing up window was 3PM-6PM, they showed up at…read more6:30PM. Well I was told by the technician that he had the part needed to fix the issue, I told him I needed confirmation from the owner to change the part and I would call him back to schedule. I even told him to please don't use the part on anyone else because I really needed this issue fixed ASAP. Also the quote had *estimate valid for 45 days disclosure* well I call back 2 days later to schedule the repair and was told that the technician already used the part on someone else and the part is discontinued. I asked if I can get refunded for my $75 since they can't fix it and they said NO. So I guess if you don't mind spending time and money on these kinds of things, go ahead and book with them.

Victor had my dryer up and running in no time! He made sure he showed me it was running properly…read morebefore he left . Great customer service

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

We had a fantastic experience with George and his team. They've helped us in the past and were able…read moreto fix our appliance. Their pricing was fair, honest, and provided excellent value for the quality of service they delivered. So when our dryer at our new house stopped working, they were the first company we called. This time, the dryer turned out to have a much bigger issue. George and his technician came out multiple times, took the dryer completely apart, and genuinely did everything they could to get it working. When it became clear the repair wasn't successful, they didn't hesitate to refund us in full. That level of honesty and integrity is hard to find. Even though the repair didn't work out, we truly appreciated how hard they worked and how they stood behind their service. We wouldn't hesitate to call them again for future appliance repairs and highly recommend them to anyone looking for a trustworthy company.

Jorge is very knowledgeable and good to his customers. I have an old Kenmore washing machine that…read morehas been in use for over 30 years. Suddenly would not pump out the rinse water! Jorge put in a new pump and checked out the machine. A week later the motor died. He came out right away. Told me it was worth fixing and he would get it done. Ordered new motor. Now it will outlive me! Thank you Jorge!