ProCore is a rare find in the restoration business. With over 30 years of experience, the level of expertise and analysis that Gerardo applies to resolving every challenge is incomparable when evaluated against other companies that often have inexperienced crews. After considering another company, it was clear that ProCore was the company for my restoration job. I was challenged by having recently bought a home and discovering mold! Gerardo and his co-worker Steven demonstrated incredible speed, execution, meticulousness, a strong work ethic, and a level of competence that brought me great comfort at a very stressful time. They communicated extremely well and educated me on not only what they were doing but also how to prevent future problems. They worked hard and long hours, beyond what I was expecting. The plastic containment they built to ensure that other parts of my home were not contaminated while they worked was incredible, well secured, and highly detailed. Photos shown to me of other containments by other companies at other sites, by the mold tester/evaluator for final clearance at the end of their work, provided evidence of their skillfulness. They are exponentially above and beyond the rest. Most importantly, Gerardo and Steven are kind, trustworthy and reliable, traits that are difficult to find these days. The value for the work they did was above and beyond the cost. I am very pleased by the restoration and highly recommend ProCore. read more

Very professional, hard-working, and meticulous. Geraldo did an amazing job in maintaining open communication and keeping me updated throughout the process. He worked way past normal business hours to get the job done as soon as possible for us, without sacrificing quality. Our post remediation test came out completely clean. Thanks Geraldo and Steven for all your hard work! It was a pleasure working with you. read more

Incredibly fast service and response times, unbelievably clean execution, and the gentlemen on the crew are a pleasure to work with. They educated me on the process and strictly stuck to the requirements of the insurance agency. 10/10 would recommend, hopefully I won't have water damage again soon - but if so I know who to call. read more

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Geraldo and his team went above and beyond to remediate water damage and subsequent mold in my unit. They stayed well past normal working hours to make sure they finished in one day in order to get me back into my room as soon as possible. They were extremely thorough and I got the go ahead from a testing center that they officially removed all the mold. Geraldo is very responsive via text and call. Could not recommend their services enough. Thank you! read more

-Excellent, professional service! -Efficient and thorough -Kept me informed of every step and patient and knowledgeable with all concerns read more

If you ever have the need for assistance with water damage and/or flooding, my family and I strongly recommend ProCore Restoration. Gerardo and his team are very knowledgeable about any emergent water damage and how to help restore your home. The team provided fans and dehumidifiers and continue to work with them to bring our home back to normality. We are thankful for their professional knowledge and guidance through every step of the process. ProCore greatly recommended. read more

This is my first home and first leak fix experience. I was out of clue whether I should use Home warranty or Home insurance. Called a local plumber and fixed the leak immediately. Their company came up with the large estimation without giving confidence that my insurance will cover all. There comes Geraldo & Stephen to the rescue. They stopped by home and explained everything in order and given instructions and process completely. Even though it's 7 PM they started the restoration and given well timeline and always make sure my self and family feel safe during the restoration. I felt like I had a great advisor on my side and felt really happy to have Geraldo working on my home. He even advised to report my electric my usage increase ti my insurance and that too covered. He was so patient for more than one month when my insurance was very slow in responding to them. Highly recommend Geraldo and Stephen and their professional service. read more

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Geraldo is the owner of ProCore restoration and he is trustworthy, hard working and detail oriented. It was stressful as a homeowner to have water damage but I am thankful to my friend Tricia for referring him to me since he was able to come quickly and work with my insurance company to dry it out. read more

ProCore was very responsive when I called to ask questions about the services they provided and told them my situation. Gerardo is patient and very detailed in explaining the process of mold removal. He answered calls and texts at all hours of the day and night (does he sleep??). His team came in, did their job and left no signs they were here, other than my mold-free closet. Everything that was in my closet was salvaged. They scrubbed every surface (shoes, photo boxes, yearbooks, china, luggage, wood headboard, framed art...). I felt I was in reliable, honest hands through the entire process. Thank you ProCore! read more

Gerardo and his team were always responsive, on-time, thorough, and went above and beyond to help in every way they could. He took extreme care to minimize the loss of materials (vanity cabinets, quartz countertops, showers, flooring, etc) while also being extremely careful to get rid of our mold infestation. The job turned into something much bigger than the mold inspectors had originally anticipated, so Gerardo showed me what they were running into and really saved my butt with his work and his pricing. I hope I never have to call him again, but if we ever have the same problem, he's got our business for life. Oh, and obviously we passed our mold-clearance on the first try! read more

Before you call your insurance company, talk to these guys first. They are incredibly knowledgeable of the insurance process and will help to make sure you have the correct information to file your claim with your insurance company. We had a hot water heater leak that was discovered right after my wife came home from the hospital with our newborn. ProCore Restoration responded to us right away and began work on a Saturday to ensure all of the water was eradicated from our walls to guarantee mold was not given a chance to grow. ProCore Restoration helped to safeguard my wife and newborn from exposure to toxic mold. I'm very grateful for their fast and professional service. read more

ProCore Restoration - hot water heater damaged the stand and the wall - Damage Restoration Near Me - San Diego, California

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Unfortunately, a crack in our courtyard caused water to leak and mold to grow from our basement into our guest room and ProCore Restoration came to the rescue. Gerardo explained thoroughly what causes mold to grow and what we could do to prevent it from continuing. He also noticed that the outdoor sprinkler system was too close to our condo and a tree is growing under our foundation. ProCore communicated quite clearly, showed up on time, and worked all through the day/night in order to get the job done. My husband and I didn't realize the work that goes into mold removal. They physically cleaned EVERY single item in the guest room and suggested ways to keep them cleaned. We couldn't have asked for a better company to remedy the situation. I would highly recommend ProCore Restoration for mold removal. Without hesitation - this company is totally worth the time and money. Thank you Gerardo and team for getting it done! read more

We had a leak in my bedroom coming in from the roof which led to mold. With how much it's been raining it delayed Geraldo a few days until the roof was taken care of. It rained in the middle of his progress and through it all he was very apologetic even though the situation was out of his control. He still managed to get rid of the mold! He was reliable and responsive even on days he wasn't working in my unit. read more

Incredible operation! I had a 10 day close of escrow to get a full remediation done after a positive mold test. Not only were they able to work overtime to complete the job in time, but they helped me network with subs to replace the entire carper, pad and tack strips that contributed to the issue. In my line of work, we need more competent, capable people like Gerardo and his team. I've repeatedly thanked him via text, but felt compelled to give his business a top recommendation. read more

ProCore Restoration was great! They can in yo address a mold issue in our condo. They were honest and gave great feedback on how to take care of the issue. I would highly recommend contacting them if you have any issues with mold. read more

Carlos came out the next day after we had some water intrusion and diagnosed our problem as condensation. He recommended getting a dehumidifier and some other remedies. It's refreshing to have a professional diagnose an issue in a way that doesn't give them work or a contract. Very professional and trustworthy. If we have another water issue I'll be calling them for sure. read more

I've had what seemed to be orange mold in our downstairs bathroom. The first company we consulted offered to fix the problem and submitted a proposal which would have cost a great deal of money. I called ProCore, a company we had used before and had been quite happy with.. They came the same day that I called and told me that neither mold nor dirty water had caused t the discoloration had we noticed. It seems to have resulted from the use of an orange colored cleaning product and then cleaned up the affected area. They even declined payment. I would give them more than five stars , if that were possible. read more

I was referred to ProCore because I was led to believe I might have a mold problem in my attic. Geraldo had me send pictures for review and sure enough, it wasn't mold. This saved me time and money and I really appreciate the professionalism. read more

Geraldo and his team was our hero! They provided the professional advice and took care of the water damage caused by the dishwasher leak in our kitchen. All crews were courteous, knowledgeable and always wore masks during the pandemic phase. Geraldo always listened to our concern and was always attentive to our needs during the 5-day mitigation phase. Thank you Geraldo for not only your professionalism but also for always listening to us and giving us the best advice! We highly recommend their business. read more

These guys were great. They worked until Friday at 8:30 pm and came back on Saturday to finish the job! Very professional! Ask for Geraldo! read more

We have used ProCore twice to help us with mold remediation advice. In both cases they gave us honest, fair advice without pushing us to get unneeded services. Their fair and straightforward assessments were a breath of fresh air in an industry constantly trying to charge you for more services! read more

Had a tenant reach out with a suspected mold Issue. Geraldo came out and gave us a free estimate and looked at the situation. He was completely professional and didn't try to sell me on any unnecessary work. I really appreciated his knowledge and experience. We didn't end up needing any work done (his assessment) and that kind of honesty is so important in the contracting business where a lot of companies will try their best to get you to spend thousands of dollars when its not 100% necessary. I will definitely contact this company again in the future with any issues and would recommend to anyone looking for an honest estimate. read more

Highly recommend. Gerardo is a pleasure to work with- professional, kind, honest, thorough, and responsive which I appreciate a lot. ProCore did a great job gutting my guest bathroom due to a sewage issue. I am a first-time home-owner and very thankful for Gerardo's patience while guiding me through the entire process. He explained all the safety precautions they were taking and worked with my insurance company directly. It worked out seamlessly. I'm very happy with their work and would not hesitate to hire them in the future. read more

I have lived in my house going on 10 years and never had no issues. Recently I found out my hallway bathroom toilet was leaking. Causing water to go into my crawl space. I was recommended PRO CORE. Of course I checked out the Yelp reviews which were outstanding. They are right on. I can't say enough positive things about Gerardo and Steven. They are very professional, punctual, hard working and are always available to answer your phone call. They are very knowledgeable when it comes with dealing with the insurance company and very friendly. If you ever need a restoration company PRO CORE is the best. read more

We had a number of highly reviewed water restoration companies on Yelp! assess the damage caused by a leak in our kitchen. ProCore Restoration was recommended by our mold abatement company. During the inspection, Gerardo was very friendly, professional, and he answered all of our questions. He was very thorough and he was able to find additional water damage that the other companies didn't. I noticed that Gerardo's equipment was more advanced than the other inspectors. We also didn't feel any pressure from him to go with his company. During the remediation, Gerardo (and Steven!) were always on time and they followed the COVID-19 guidelines (i.e. masks and gloves). When required, they worked long hours and stayed on schedule. When they were complete, they were extremely clean, leaving nothing behind. As you can imagine, the remediation process can be stressful, and when we needed to contact Gerardo, he was always responsive in returning our calls (day or night). Gerardo is also very knowledgeable with working with insurance companies. Overall, it was a pleasure working with ProCore Restoration. Gerardo is honest and compassionate about ensuring a safe mold-free environment while also providing excellent customer service. Thank you, ProCore Restoration! read more

Gerardo I had major water and sewage damage in my house. This was devastating to my family this was our home. All the bathrooms, bedrooms, kitchen and hallway were all affected. I called Gerardo with ProCore he immediately came over with his equipment to help our family and prevent more damage. He was amazing and took care of all our families valuables. I appreciate he took great care of our personal belongings like it was his own. I highly recommend his company to any family or business if you want or need a company that cares as much as you do of your family or business contact ProCore. read more

I wanted to take the time and write another follow up, even after 5 years later. This company provided us a service as expected but has continually gone above and beyond the normal expectations unlike any other customer service I have experienced. There have been a few times when I had questions regarding my home with new events arising within it and Gerardo has without a single hesitation, continued to make sure our family is safe. He answers our questions with the utmost honesty and has the highest level of integrity. I wanted to publicly thank you for helping us keep our family safe and out of harms way. You're an amazing human being. Thank you. I recommend this company with every fibre of my heart. read more

Unfortunately I had a water leaked in my attic on May 1. I wish that I had found ProCore Restoration from the the beginning of my water leak problem. After speaking with a mold expert who was a honest and man of great integrity he recommended Gerardo as a topped notch professional and he was he right. I called Gerardo and he came out to inspect my home right away . Gerardo is amazing and a true professional and very trustworthy . ProCore Restoration is highly recommended . Thank you, Gerardo and ProCore Restoration!!! read more

This is the second time I have used ProCore for an unrelated restoration. His work is amazing, stripping down and removing any mold and/or water damage so that the job looks brand new! Coincidently I had another mold remediator look at ProCore's work. They were very impressed staging that "ProCore was doing the job correctly." I whole-heartedly recommend ProCore. They go the extra mile to please you. Jim Baize read more

Cannot say enough about Gerardo and his mood remediation work. I like that he is responsive! He takes his time to explain what happened and possible solutions. He even came to our house on Sunday after we discovered mold that afternoon. Definitely count on Gerardo for his expertise. Thanks Gerardo. read more

While Gerardo was a nice guy and easy to talk with, the remediation and construction weren't done correctly. 65k and 5.5 months later, we're still moldy and sick. Some concerns weren't addressed at the correct time before construction (attic/moldy insulation, popcorn ceiling, moldy flooring) and so the contractor after him did it, which recontaminated everything. He also has an issue dealing with women (not taking seriously, opting to talk with the man, etc.) if that's a concern for you. He also didn't seem as knowledgeable in how sick mold can actually make people as I'd hoped, but more than others. They don't use protective gear themselves. I'm not sure what's all his fault and what is the construction company, but we liked him and had such high hopes that didn't work out. The contractor will be getting a worse review. Edited: I may have made a mistake on a thing that was done in what time frame and was willing to edit and apologize, but after this review, this guy is calling and texting my husband and father to get through to me. Seriously? He really hates dealing with women. Not my fault. Edited again: He has listened, apologized, and expressed his disagreement with my original review. I edited it a bit and he has shown willingness to help us further. I'll update after. read more

Gerardo from ProCore came over after we had major mold growing in the wall. My landlord hired him, but I had to let people know how great this guy was. Very Very clean work. I had to originally hire a mold inspection co. (Black Mold Analysis) because my 3 year old was doing really bad. That's how we were able to present the proof to our landlord so he could get this mold cleaned up, cause he didn't believe us. Thanks again Gerardo. You won't go wrong with him. I wish i could give uou more than 5 stars. read more

Gerardo was very professional and easy to work with from start to finish. We had black mold starting to form in our bathroom due to faulty ventilation. After we had our exhaust fan replaced by an electrician, we asked the help of Gerardo to remove and remediate the mold that had already formed on the ceiling and on the walls. He came in at a the soonest time that was convenient for us to look at the problem and write an estimate. During work day, he was very punctual and made sure to cover the walkway leading from the front door to our bathroom so our carpet wouldn't get dirty. He made sure to remove all the mold, then fogged the bathroom as well as the adjacent room to prevent future mold outbreaks. Another problem that we had was that the electrician who installed our new exhaust fan had cut a whole in the ceiling that was much bigger than the fan itself, leaving a huge gap in the ceiling. Although it was beyond his practice, Gerardo took the initiative to take care of this problem too. He hooked us up with a professional drywall person who patched up the ceiling and painted the whole bathroom after mold remediation. The whole process took a total of two days---one day for the mold removal and remediation, and another day for the drywall and paint. After all the work was done, we were very happy to see that our bathroom now looked 10x better than it ever did before. Gerardo's prices are affordable and he cleans up after himself. Very neat and professional, great personality too! Would definitely recommend this guy. read more

Gerardo and his team are true professionals. They provide guidance, advice, and support with a very quick turnaround time, and are very easy to get in touch with, which is unusual right now with how busy vendors are during COVID. They have done mold remediation at our home several times, and every time is very well done, with attention to health and safety. read more

ProCore is the best! When I bought my new property there was an issue with mold in the kitchen. Gerardo and his team identified the problem and source and came up with a remediation plan that both identified the source of the problem and effectively eliminated the mold while reconstructing the damage. When I called Gerardo again to give me an estimate regarding a problem a year later, he analyzed the situation and told me there was no issue that needed to be remedied. His professionalism and honesty has made me a customer for life. Thanks Gerardo and ProCore! read more

I had a toilet leak. These professionals came out expediently and on time of appointment. They explained what needed to be done and handled everything in a timely matter. They cleaned up and have it ready for the next steps of my repair process. I am very happy with the handling and professional matter my claim been handled. I highly recommend ProCon. Well done! read more

They came out and did some work in our downstairs bathroom after a water leak and they were very professional and extremely knowledgeable. They got everything done in a timely manner with quality work performed. If you want someone to do work with no corners cut, the right way every time give them a call and you won't be disappointed. Carlos read more

ProCore Restoration did a wonderful job with our mold remediation. They were on time, very professional, and communicated well during the entire remediation process. They also provided follow up, videos, and detailed emails of what to do to prevent future mold/mildew problems. I would highly recommend them. read more

Recent rain caused my house to have water damage. Didn't know what to do since this was my first time having this happen to my house. Called ProCore and they were prompt with their response. Gerardo came over and explained everything in detail. He told me what they were gonna do and completed everything in a timely manner. Everything was sealed off and done professionally. Really glad I went with them. I would recommend that you hire them! read more

The team was great. Reliable and honest. They knew I had a new born in the home and they came and took care of business for my safety and my family. Not only do they fix your mold problem but then they teach you how to prevent it in the future. Thanks again for your kindness and hard work. I would recommend this company to anyone any day of the week. They communicate everything to you in a manner you understand before they do anything. Great experience. Thanks again guys! read more