Terrible communication. Kept asking for CC receipt and they would reply to everything except the part about the receipt. I feel very uncomfortable about them having the number from the Auth form. Even after calling and emailing to cancel, it took them HOURS to respond. Only a partial refund because they attempted once....while i was attempting to cancel. will never use again. read more

Process Server Express - After leaving a negative review for -LACK OF COMMUNICATION- I received this message from Jack C. saying that "Karma will get back at me" - Process Servers Near Me - Los Angeles, California

Once again, Process Server Express performed beyond of what is advertised .. This was a difficult case, the Tenant turned out to be a professional don't pay rent, live free until court day individual. .. She knows how to avoid to be served, Jack and his team used an impressive creative way to have her come out to the door just to be surprised to be served. I have used Jack in difficult cases in the past, but this one was a really challenging one .. and he performed. HIGHLY Recommend Satisfied Customer. (BTW, I have never met Jack, everything was done over email and phone This is not one of those "friends n family" referrals .. its a real deal read more

Okay, so I just realized how I can show you that I'm not (323). In my comment you see that I asked about you guys getting the papers to serve the guy from the courthouse? As a thought exercise, think of why I would need someone to get service papers. Okay? Okay. This would elude to me 1) being in too poor of health to get them myself and 2) living outside the area. In my case it is both. You guys did quote me $400 + travel because I was looking for a service that would file the documents in the court after doing the skip search. BTW after calling around $400 for what I wanted is on the high end, but with other services because the cost is already high they don't ask for travel on top of that. Now to address your other "follow up call" concern. Can we agree that yelp is in a public format? As in when the information is published/posted anyone in the world can view it? Yes? Good. There is something called "Data Munging" or "Data Mining", it's quite popular and uses coding to "open up" a website and search for something specific. I know how to do this in .py and had a class assignment in this in java . It isn't all that difficult. So, likely a scam company sets up for a pop up alert any time a business receives a 1 star review. Look! We're agreeing on that phone call being a scam! With that alert they include the hyperlink to said one star review and have a "representative" call you up. It would seem fairly instant to you, but a computer program -depending on the language- can run several hundred to tens of thousands of times per second. Can we take a moment to be grateful that even a gimp like me can take computer science classes? Now back to your initial claim. Again, you are correct that I never visited you office. I called. Why did I never visit your office? Because I live outside the area! The amount of travel it takes to get back to LA generally causes a seizure. But here's a thing that you should *really* consider. Consider that my review is 100% honest. Consider me your cannery in a coal mine, aka a warning that something is really wrong and you need to check it out NOW. Instead of threatening to sue me, you should take a hard look at who is answering those phones. BTW, since you have threatened legal action twice now, you should run a skip search on me! After all, that right there would show you that I no longer live in LA. That would also pull up my phone numbers, again showing that I'm not the number that you published. On a side note- it is illegal to publish a person's information like that online, it isn't my information, but still. For someone who claims to work with legal representatives you should really know better. read more

I am a very senior citizen suing former tenants for damages to rental property. I had court documents brought to me so that I could arrange for someone to serve the defendants (The Marshall's Office often takes weeks or more). I am currently non-ambulatory and also not very good with a computer. When I explained my situation to Jack, he said his service could handle my needs --- and that is exactly what he did ! ! PROMPT, ALERT, and EFFICIENT service rendered with the courtesy and tact you would expect to receive from a friend. I am beyond delighted and certainly thankful. read more

If you're in a rush, need same day delivery or such, do not call these people. also, they need you to scan and e-mail, or fax all the pages you need served. If you don't have a scanner, you're screwed. Kinko's/Fedex charges $1.85 first page to scan and almost the same to fax, and about .75 cents each page after. Or, you have to driver over to their office in busy ass downtown and deal with the hell on earth parking and crazyness. I ended up just calling a friend and paying him $40 for less than one hour of work. They wanted about $65 for their service. Not really sure why the "express" in their name. Update: 12/5/16 - Ok, I had given them 2 stars, but after mr Jack just tried to buy my freedom of speech and seems like a control freak, here ya go. By the way, I am not going to beg and cry for you to help me for stuff I'm PAYING for, I did ask what the fastest was, I did ask if there were other ways and they said no. "Expedite" and rush the paper? Your business has "express" in it, and court papers? someone has to tell you it's important to deliver them quick and efficiently? looks like you've been buying your way to 5 stars on yelp Jackie boy. Response via private message from business owner: "I don't know why you give us a bad review, which hurt our business. Many company have a different policy and most process server take document via email for record. If we give you a bad service or you had work with us before then you can complaint, but you have not try us or dealing with us before. This is not right to give a company a bad review just because you have a bad day. You could call us to arrange a pickup or need a speedy service, but you never ask. If you call us and explain to us that you need to expedite the service then we are willing to help you get the paper serve. Please remove the bad review which is very hurting our business and we will give you $ 40.00 that you had give your friend as a courtesy" read more

If you need a Process Service done right then you have come to the right place. After having a terrible experience with PSSLAC (Process Server Service of Los Angeles County), I decided to try Yelp and see if I could find a quick, reliable alternative. If you ever run in PSSLAC, whatever you do, RUN...don't walk away from this scam artist. He has great FAKE Google ratings which trick a lot of people (like me), but his ratings on Yelp tell the true, complete story and shows what can happen to you if you don't go with a reputable company like Process Server Express. (Moral of the story is...Google's ratings are a bunch of made up garbage...only put weight behind Yelp's ratings! Although this is my first rating, I had to sign up to show the contrast between my experiences with both and it only happened because PSSLAC is the cheapest and had a Google rating of 4.3. When I finally checked Yelp and saw that they had a Yelp rating of 1. because that is as low as you can go, I knew I had been scammed). Because of PSSLAC's scam, I was behind the 8 ball and needed a Subpoena served, like yesterday!I contacted Jack on Wednesday and told him that I needed a rush service and the server needed to make 3 attempts and I would need a Declaration of Due Diligence along with the Proof of Service (because I knew the person being served would not be there). My court date was scheduled for the following, Tuesday, so I knew I needed everything completed by Monday around Noon so that I could deliver the Proof to the Courthouse. Unlike PSSLAC, Jack knew exactly what to do, calmed my fears, and got to work. I checked with him after the 1st day and he gave me a report back on what happened and I was at ease. On the following Monday, around 1pm, he got me everything I needed for my case and I was off to deliver it to the Courthouse, that afternoon. Because the service was done correctly & promptly, he was able to save my case that I had worked so many hours on trying to defend. Due to the fact that Personal Service could not be performed at the address the person said she would be at, the case was dismissed on that Monday evening. I didn't see the dismissal until Tuesday morning so I could have saved myself a sleepless night by checking the Online Docket the night before, but I was ecstatic to say the least! This was only possible because the Service was done the Perfect Way it needed to be. If you need a Service done right the first time...take my word for it...do yourself a favor and go with Jack @ Process Server Express. If I had not called him I would have surely LOST my case which would have resulted in over a $10k judgement against me! Don't skimp on this very important aspect of your case. If it is not down right....YOU HAVE NO CASE. This is one guy I can trust and if I ever need to have any papers served in the future, Jack is who I will be calling! I recommend you do, too! read more

So far they have been really polite and speedy in inquiries! I think I have made the right choice instead of paying a fortune to a lawyer. They know their stuff. read more

Had a "rat" that needed to be caught & served- Jack was ON IT and made it HAPPEN!!! I was victorious in court & won my case again- Thanks to Jack's perseverance in serving the "rat"!!! Thank you Jack & Team!!! read more

This is my second time using Process Servers Express and I'm sure it won't be the last. I got my papers served quickly both times with no issues. Jack was very helpful throughout the whole process and made sure I was informed about everything. I would highly recommend calling Jack if you need papers served! read more

Thank you process server express! This whole ordeal has been a nightmare but the best thing was hearing that our papers have been SERVED. Because of where the guy lives, it was difficult to get the papers to him but the guys working for Process Server Express got the job done. Can't wait for this all to be over. Thanks again to the gentleman who served the papers! Great job! read more

I used this company to serve the father of my children and they got the job done even though it was such short notice! Jack was in constant communication with me through the process. They made several attempts and were very patient. Thank you so much. read more

I called Jack on a Tuesday evening to make service in time for a Hearing the following Monday and Tuesday. Time was running out, but he got me a server THAT NIGHT. She couldn't serve the person that evening, but she stayed out front until the person emerged the next morning. Bam! Served! Great work and a really fair price. My girlfriend and I needed this done fast and Jack made it happen! read more

Fast, easy and seamless service. No complaints. Will definitely recommend and come again if and when needed!

The server had to deal with a difficult family who was not being cooperative and the defendant was hiding. The family tried force on the server which they almost gave up. I was a bit skeptical so I asked for a refund because they couldn't serve him. Jack made it right and went out again and got it served the next day. Thanks Jack and the server for providing good service. It's sad that you have to take the abuse of people that don't want to take responsibility. read more

I do not like writing reviews. And honestly I just never believe the internet. But this one deserves my honest opinion! I can't begin with saying how immensely happy I am with the service I received by these people. Jack helped me, I did not meet them in person everything was done through phone and email, but everything was done fast and they helped me sooooo much! I have been trying to get the father of my kids served for months and I hired these people and they got the job done in no time. I have been had their info but I've spent so much money on getting this guy that I was not really sure if I wanted to cough up more money and lose some again. But I finally reached out to them and they were so helpful! When I got the email that he was finally served I cried, I was actually at the airport and I had to change my flight and got my bags off the plane so I'm able to go and file the papers of the proof of service in court the next day. I mean I've been living a nightmare for a year and thanks to them this is finally over! When all this is over I would like to personally meet and thank you guys for what you have done! Again, if you guys need someone to do a stake out these are the people to go to!! Trust me!!! I recommend them and I will use them if I have any issues again which I hope I don't... I thank god for you guys and I thank you guys for your services! God bless you all! read more

Great Service. I needed a Process Server for a UD-100. Compared prices around, Jack's is reasonably fair. Paid through Paypal, he served, and got my papers in the mail right on time, before the date I needed to proceed with the filing. Speedy and excellent. I'd recommend to others. read more

Great service!! Jack stayed in contact with me throughout the entire process and was extremely responsive to my inquiries and follow-ups. I had a very short fuse on my service date, and their team was able to get the service done with time to spare. I contacted Jack on New Years day of 2016, and he actually picked up the phone! I was shocked!! The service was ordered that day, and was completed the very next day. I plan to use this company for all of my future service needs. I COULD NOT BE MORE HAPPY WITH THE SERVICE AND RESULTS!!! read more

I would highly recommend Process Server Express to anyone in need of service. Jack was extremely helpful, communicative and most importantly they got the job done in a super quick manner. Having had issues with serving this individual, after multiple attempts and avoidance from the Sheriff, Jack was able to help me out in a pinch. Super professional and totally worth it. read more

We could not get a hold of the defendant. We tried multiple times to reach her, but we had no idea what she looked like or how to reach her. I had her name, drivers license number and last know address. Jack was able to not only locate her and serve her, but he did it within a week. I waited until the court hearing to write this review because I wanted to make sure there weren't any issues with the court processing and filing. Everything went seamless. I'm glad I chose to hire this company. It made the whole "taking someone to court" that much easier. I recommend using this company for your process service and court house filing needs. The cost is about $100 (if I remember correctly) and is totally worth it. read more

I needed a process server to take care of serving papers since the court date was coming up and my default method usually takes a month. I called several companies before Process Server Express and decided to go with this company for a number of reasons. Jack was professional, great on communication and the turn around time was reassuring. He was able to serve my documents in 2 days, sent over the proof of delivery & declaration. Everything was kept pretty simple. I didn't have to fill anything out. I paid them for their work through paypal, e-mailed docs and 2 days later it was done and taken care of. He was in constant contact through e-mail and let me know where they were along in the process. He made it ridiculously easy to serve documents to anyone. I highly recommend them and will use them again the future. read more

I had a lot of anxiety about getting a restraining order served, but this company came through for me as expected. Jack was very responsive every time I called or emailed. Very professional about providing the Proof of Service and not charging your credit card until after the service has been completed. I highly recommend this process server. Rates seem reasonable based on quotes I got from other process servers. read more

This is the fastest and most economically practical way of serving someone when you need to have it done reliably. Jack was proactive and handled my process services quickly and professionally. I gave him my court date, and he made sure to have both defendants officially served before the deadline. To be honest, I rushed it a bit but luckily Jack and his team were quick, transparent, responsive, and reliable. Use their services. The cost is very fair. read more

Great service! Completely satisfied. I had to have same-day delivery service and they delivered. All my worrying was for nothing, because they took care of business! Thank you! read more

Great customer service and quick response time. They kept me Informed via text and email of the serve that needed to be done. Even though I didn't need them to rush the service, they did it without hesitation. Thank you for your service! I will definately call you if I need any more serves done in that area. read more

Great company. Took care of all my problems. They answer their emails very fast. They'll keep you up to date with your service. Will use them again. read more

LOOK NO FURTHER! Jack from Process Server Express was so on top of everything. He stayed in close communication with me over phone and allowed me to text him for my convenience. These are FAST, RELIABLE, GOOD GUYS! I heard nightmares online about process servers and dreaded this process going in. However, Jack relieved my worries and gave me a discount right off the bat. He served one defendant and made three attempts on the second defendant, allowing me to even change who I served for the third attempt of my second payment when we realized the Agent for Process of Service had skipped town. Thank you Jack! read more

I yelped the highest rated process server in LA County and decided to give them a call. Jack (who is the BEST) explained the rates and gave me a step by step process on how they were going to serve my respondent. It really is an uneasy feeling going through something like this but Process Server Express made everything so easy, so simple and they ended up serving my person in less than 24 hours. I recommend their service to anyone in need. I sleep much better and am at ease after receiving Jack's e-mail last night notifying the completed service request. I appreciate you guys so much, you really have no idea. Thank you for everything. read more

Great guys with good communication that get results. We had some miscommunication in the beginning (on my end) but they went out of their way to serve the person I needed to several times. I will definitely do business again and I highly recommend! read more

Jack was amazing and assisted me with getting my ex served! Best processor around with amazing prices.

Process server express did a fantastic job handling my case. The court in long Beach was closed and my file was missing. It took a while but they were able to find the court documents and get a new case file and serve to defendant. Hopefully the system will start to garnish the wages and I will get paid. I would never have been able to do it without them. Thank you. read more