My condo was water damaged by my upstairs neighbor's overflowing bathroom sink. The water soaked…read morethrough the bathroom ceiling & fixtures. Soaked through the inner & outer walls of the linen closet. Water seeped under & on top of the hardwood floors. MA Restoration arrived within an hour to start remediation. The team brought in giant fans, drying machines, plastic walls to contain heat, removed wet wooden floor. Within a week or so it was determined there was no mold. After my insurance adjuster completed his appraisal of my heavily damaged unit, I hired MA Restoration to do the renovation work.
I cannot say enough positive things about Steve Karas and his team. They are all craftsmen. They take pride in their work, they are no nonsense. They are polite, respectful, trustworthy, dependable. Always called before they arrived. Always on time to start the day. I know this because I met them every morning at 7:30. No radios, always neat, always cleaned up at the end of the day.
Steve was always in contact with me regarding start dates of the renovation. He always checked with me to see if dates fit into my schedule. Steve was always available to take my phone calls or texts or to return them. He explained the renovation process step by step. Answered all my questions, no question was too dumb.
The renovation was done in 2 parts. First, the bathroom. Steve had to acquire a building permit to do the renovation. Steve's team removed bathroom ceiling, celling fixtures, and linen closet walls. Old insulation was removed. Replaced with up-to-code fire wall insulation. Building inspector checked on the progress. Everything was replaced and painted. Building inspector signed off on bathroom renovation.
Second project was much bigger: living and dining room, kitchen and foyer.
I had about 800 ft of floating hardwood floor installed at "diagonally" throughout the 800ft of space. Lots of angles in condo which meant a lot of cutting. Another great job. Very efficient workers.
John and Chris are both great workers. They arrived promptly and immediately started to relocate all my furniture to other areas of my condo. Very organized. Very careful with all of our furniture. With empty space they were able to remove all the wallpaper, and then remove about 800 ft of a floating hardwood floor. They very carefully removed all the quarter rounds. On another day, they moved my 3 kitchen appliances to another location. Nothing damaged, all very neatly done. All flooring & wallpaper removed.
The painting crew did an outstanding job. Sanding and priming the walls. So smooth. They had to paint with 4 different colors. One color for ceiling, a second color for the crown molding, chair molding & baseboard, a third color for the upper wall, and a fourth color for the lower wall. Also had to paint the quarter rounds that John and Chris replaced. I had a dark brown window seat painted the same color as the trim. Doors had to be removed, primed, painted, and replaced. Excellent work. Cleaned up after themselves.
John did a very professional job on the wooden fireplace surround. Used the same flooring material. All cutting of the boards was done outside the building. I did appreciate that fact. When all work was completed, Chris & John replaced all the furniture, appliances and area rugs. They neatly stacked the excess wood flooring.
Steve and his crew are talented, efficient, thoughtful, don't take short cuts, use quality materials, dependable. I highly recommend them.
