Something hit my husband's driver side window and the whole window exploded on him while driving on…read morea Friday night. We were able to get a 10:30 AM emergency appointment the next morning with USA auto glass. They did a fantastic job.! Thank you you from " the lollipop lady".

I had a great experience with these guys. They replaced my window and vacuumed up all of the glass…read moreon the interior. They worked fast and had very fair prices, and were friendly and knowledgeable. I brought in a part to be replaced in the same door I was getting the glass installed in, it ended up being the wrong part. So despite them attempting to install it first and spending time to do so, they didn't end up charging me the labor costs for that work which was really appreciated. I would be happy to bring them business in the future.

We took a chance with this as we drove by . Had three chips on windshield and they very quickly…read more'sealed' them as we ate across the street . Really not sure if anything was done or done right . $150 !!! Time will tell I guess . The whole place just didn't feel professional .

Became a Seattle statistic when we had our car broken into. Did a quick search and MS Glass Outlet…read morecame up. Explained the situation and was told they can do the replacement same day at 2pm; we had called at around 0930-1000. Surprisingly, they called us no less than an hour later and was informed to come in earlier. Now, it is 1235 in the afternoon, we have a brand new back window, freshly vacuumed trunk, and heading out of town. Gilbert at the front desk was friendly, helpful, and understanding of the situation. He did his best to console us, asking us about our vacation, and talking about the good things Seattle has to offer. Even the staff we initially spoke with was straightforward while also being apologetic about the entire incident. Quick service and fair pricing - very happy with how everything turned out.

Within 2 days of contacting, my broken window was replaced for a fair price. Moyad is a great guy…read more Hopefully I will not need his services again, but now I know who to call.

A good person, attentive service and excellent result. Moyad has replaced a window glass for us a…read morecouple times. Thank you.

Quick response time for getting a quote, and scheduling was immediate…read more Got my drivers side back window quoted and Rolando came out the next day. He was great to work with and I'm really happy with the service and how affordable it was. He even matched the existing tint to the other windows. 100% will recommend his business when the opportunity arises! Thanks again, Rolando!

I had a great experience with Toto Auto Glass Service. I needed a new windshield for my 2009 VW…read moreBeetle. They were the first to respond to my request for a quote via Yelp and they had the best price. I was able to schedule my new windshield installation for the next day and they arrived at my home on time. They had the new windshield installed in only 30 minutes and right in my driveway! Amazing! It looks fantastic and they did great work. I highly recommend them.

My sunroom was bleaching my hardwood floors and burning the leaves of my plants. All season window…read moretinting ordered the clear UV film for me since I didn't want the glass not to match the rest of the windows. It's been noticeably cooler in my sunroom and my plants are very happy with the reduced UV, I feel confident that I can buy nicer furniture for the room without it getting damaged. I added photos so people can see how great it looks (my windows are dirty on the outside.) also!! My windows are in aluminum frames, 30 years old and very very prone to breaking the seal and fogging up inside. Felix was gentle and not a single window seal broke. I didn't even have to tell him to be careful. Worth every penny, I wish I had done it when I bought my house, so my hardwood floors weren't bleached. Thank you guys for doing this job for me!

Easy to work with, fast, and best of all, a superior quality that makes us happy every time we see…read morethe result.

Faster than Amazon Prime! One of our employees accidentally knocked out the front warehouse window…read moreat the tail end of the day. We called Associated Glass and their technician Joe was out within 30 minutes. He took a look, took his measurements within a couple minutes and promised the office would call and see if they could get out as soon as tomorrow. I was already preparing to put plywood over it assuming there was no way they could get it done the same day. But boy, the office proved me wrong. Rachel from the office called, gave me the price (very fair!) and said we could get a crew out within 15 minutes to make the repair. Their installers, Kyle and Cameron came out within 15 minutes and took a whopping 20 minutes to replace the window. They were prompt, professional and even shined up the new window before they left. I highly recommend Associated Glass! We are blessed to have them right across the street from us! Side note: It's very frustrating to see the poor reviews from those who were completely unaware of the window and parts shortages within the last year. Many companies were struggling to keep up with the demand due to mass equipment, part, glass shortages. It's not the business's fault for the mass manufacturer stoppage due to the pandemic. I wish consumers would educate themselves so they were more aware of the situation entirely before blaming it on the company that was simply trying to stay afloat and get to everyone as quick as they could.

We retained Associated Glass to replace a window. The person who came to the house to take…read moremeasurements measured the window incorrectly. As a result, Associated Glass ordered a window that was the wrong size, but detected the error only when they brought the window to the house on the installation date. The technicians detected the mistake only when they tried to install the window. It took another 3 weeks for Associated Glass to order the replacement window and complete the installation. We communicated via email on May 11, 2026 to confirm the price and promised installation date of May 29, 2026. Because the window was measured incorrectly, a new window had to be ordered from the manufacturer. The final installation did not occur until June 19, 2026 - three weeks after the promised completion date. We spoke to the owner on June 2nd, a few days after the failed installation. He acknowledged the error and verbally assured us hat the situation would be addressed. However, he said it would take a few weeks to order a new window. We asked if he had called the manufacturer to ask if the window could be ordered on an expedited basis. He said he would ask once our call ended. We were surprised that no one on his staff had bothered to ask a seemingly obvious question beforehand. Associated Glass completed the installation of the replacement window on June 19th. Shortly thereafter, we emailed Associated Glass to ask for a price reduction on the outstanding balance in light of the hassle and delay. The hassle included the fact that they affixed a giant sheet of plywood to cover the original window that was removed on May 29th. We assumed they would, at minimum, offer a price reduction in order to demonstrate some level of contrition. The answer in the owner's email reply was a categorical no. There was a line in the owner's reply that didn't sit right with me. In his closing remarks in his reply, he wrote that they stand by their work and that they completed the job as quoted. Yeah, that's true only if the criteria for standing behind your work means delaying installation for three weeks. We want to put our frustrations into context. When an airline bumps a customer from a flight and involuntarily reschedules the customer to another flight later in the day in the same exact same seat and at the exact same price with no added expense to the consumer, the airline did not meet its commitments. There isn't a sane person who would try to argue otherwise. However, here, the owner feels compelled to spin this narrative to claim that he is standing behind his work. It's true that mistakes happen. However, when mistakes occur, it's incumbent upon the business owner to exhaust efforts to restore customer confidence and demonstrate remorse. That is entirely the business owner's responsibility especially when, as in this case, the customer did nothing wrong. Going back to the airline analogy, even the worst bargain airline will offer miles or a gift certificate to the airport food court as a nominal gesture to make amends. In this case, Associated Glass offered nothing. I'm sure these guys may be fine when things go exactly as planned and there are no hiccups. If, however, something goes wrong, our experience is a warning to others that Associated Glass will let you down.

They did a great job! No leaks, no mess. Reasonable price. I will use them again. I was very happy…read morewith them.

Very satisfied with his service. He came right away after I called Saturday and get the job done…read morefast. I had old glass panel I didn't know I can use. He used old glass panel, and he charged me half the price. He is well experienced expert and get the job done right away. I recommend him if you have any problem with your window glass problem. Thank you for your service.

gave a fair price quickly, and did the work that sane day. pleasant, professional, good quality…read more can definitely recommend, without hesitation.

I received a very quick response and a very reasonable price with the mobile service, which was…read morewhat we needed in the incident that happened to our car. Really appreciate all the help flexibility and your good pricing