Roger is AMAZING! He's replaced my windshield on 3 of my vehicles over a number of years. He comes…read moreto your house which is SO convenient. Called one day and came the next day. I hope he is always in business because I will only want his services. Thank you!

Fast, inexpensive, and professional. Did I mention fast? The…read morejob was completed about 24 hours after I reached out to them on Yelp.

Im so grateful for this place. It's located in downtown Bothell right next to the ranch drive in…read more The people there have always been easy to communicate with. I have been coming here for about 5 years for windshield repairs and the service is always quick and friendly. They are also upfront about cost and what may be covered under car insurance and what isn't. As long as they continue doing business this way, they have a customer for life.

Speedy installed a windshield in our truck a few years ago. Recently, it began to leak, as in…read morewater pouring out the sun glass holder at the top of the cab. We took it to a professional leak detector, who discovered that the windshield was loose. He was able to push it in and out. He showed us where the adhesive had failed and explained why (which had to do with misapplication of adhesives used by Speedy). When I went to Speedy, explained what had happened and asked for a refund, what I heard was "we don't have that invoice in our system anymore" (never mind that my copy was right in front of them); the manager says he doesn't have authority to give a refund and that I could email information to corporate (essentially, not my problem); "you should have brought it to us as soon as you knew there was a leak," even though I didn't know that the leak was related to their faulty windshield installation (once again, making it my fault, not their problem). "If the installation was faulty, it would have been leaking right away" (not true and, again, denial of responsibility). I should have brought it to them to repair as soon as I knew it was leaking so they could make the repair (unrealistic expectation - how would I know that the leak was related to the windshield? So whenever there's a leak, I should just automatically take it to Speedy to find the source instead of to a professional who does leak detection for a living?) The manager was more interested in finding reasons to avoid responsibility than in providing good customer service. They didn't do a good job in the first place, and then expected me to trust them? They pushed back on everything and essentially refused to take responsibility for faulty workmanship, and made it my fault for not following the letter of their warranty rules, which are designed to ensure that they will never be held accountable for shoddy workmanship. The manager did not think that being able to move the windshield in and out when pushed constitutes a failure. They would neither acknowledge nor show concern that their faulty installation caused a SERIOUS SAFETY ISSUE - driving down the highway with a loose windshield. Airbags are designed to hit the windshield and curl back to protect you. An airbag deployed with a loose windshield would have been no protection at all. I could have been hurt. Others could have been hurt. And still, they will not stand by their work. Their "lifetime" warranty is meaningless; a faulty installation is a faulty installation and they are looking for any excuse to refuse to make it right. I never agreed to be put in harms' way. Oh, and then there was the employee who pulled the plug on the computer/phone system, disconnecting me from talking to the manager. IRRESPONSIBLE. DISHONORABLE. UNPROFESSIONAL. STAY AWAY. In response to the requirement that I should have brought my vehicle to you to inspect the leak, I repeat - I DID NOT KNOW THAT THE LEAK WAS DUE TO THE WINDSHIELD BEING IMPROPERLY INSTALLED WHEN i HIRED A PROFESSIONAL LEAK DETECTOR. Your website does not mention leak detection, so why would I have brought it to you under these circumstances? Your requirements are onerous and unreasonable. It was obviously a faulty installment or the "lifetime windshield" would not have come loose. You have a copy of the leak detector's invoice with his findings. He is a professional and is not lying. Would you like me to bring you the windshield and glue so you can see where it failed? I'd be happy to do that. The fact is, someone in your shop botched the installation. Whether or not I asked you or someone else to identify the source of the leak, whether or not you will take responsibility, the fact remains that someone in your shop botched the installation.

Drivers side rear window was broken on a Friday night and Toto auto glass was able to come Saturday…read moremorning and have my window fixed by 12 pm. Quick service, affordable pricing and very responsive. Thank you!

Very fast schedule setup and replacement was done in just 1/2 hour…read more I'm a returning customer, 3rd time with Toto Auto Glass, and always a great, professional experience.

I used Yelp to locate a windshield repair/replacement. Got several quotes, intl auto glass was…read morefirst to respond. I waited for a day to get others to respond and let me just say, if they advertise on tv, you'll be paying more for nothing. Junior and his employees are superb, had a windshield replaced on my truck and chip repair on car. I walked out paying less for both then it would have cost for one at any "tv" advertised company. I feel that goes with any company, especially plumbers. TV advertising, you're paying for that ‍ international auto glass is worth the drive, to save yourself $200 on a new windshield.

My windshield replacement was painless, clean, quick and efficient. Dorian was very professional…read moreand personable. I would highly recommend this service to others, in fact, I gave my neighbor the contact information.

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

They did an excellent job replacing several of my windows, thanks Shane and Gavin! Super nice guys…read moretoo, will definitely have them back.

Best in the north west. Don't go anywhere else. Great people. Gave me options on replacement of…read morewindshield.

Good work on my Prius windshield. I dropped the car off in the morning and it was ready by 3:00.read more

Windshield vs rock...rock won. Called the shop, and they were able to fit me in the next day…read more Quick, professional, Thanks again!

Super honest and fit us in when we needed a window regulator installed. They will be my go to for…read moreany glass related services.

We scheduled an appointment to take our car in for a chip repair. Easy peasy! The service was…read moreexcellent from Jennifer who checked me in (she was very pleasant which can be a rarity these days) to the technician who did the repair! He took care of it, quickly and efficiently! I would recommend this location!

Great and speedy service experience at this Safelite Autoglass location…read more I didn't want to risk the quarter size chip on my windshield to spread, the service was scheduled within 24 hrs, it took less than 20 minutes to complete, and the chip is virtually gone. If you're in need of windshield repair I recommend this location.

Mike came out the next day after calling and looked at the windowpanes that I need replaced. He was…read morevery helpful and gave good advice on the type of work I needed even though he doesn't do that type of work. He also identified the window manufacturer so I could contact them in case they are under warranty.

I called Mike to ask about window replacement, and he walked me through how to find window serial…read morenumbers, and that my huge cathedral, center window unit might be under warranty. He was tremendously knowledgeable and helpful! He kindly saved me a lot of time, and probably a few thousand dollars. I need to find a re-glazing company. No one has helped me, (or offered this kind of knowledge;) I'm immensely grateful I called him today! Thank you Mike.