Very helpful after losing my wheel lug nut locks. Ordered replacement in time to replace brakes…read moresame day and everything done and priced as estimated. Thank you!

John and his father operate the shop and I have come to place my trust in the great work they do…read more This is a repair shop that has a rare quality - honesty! I recommend my friends & family to go to Elm Park Auto.

We have been going to Interstate Transmission in Auburn, Ma for over 10yrs,…read more They are the best guys around, They work with you and your Insurance companies, they go the extra mile for you. Thank You Steve. There is no other place we would go. Thank you Kim Stevens

I was referred to interstate by another firefighter and had my vehicle towed from NH to Auburn…read more Took weeks to get transmission rebuilt. Fine. Within the first year of rebuilt transmission, a loud knocking noise started so brought it back to them under the "warranty." They stated it wasn't the transmission so I brought it to my mechanic who couldn't figure it out. Brought it to the GM dealership, paid $200 for a diagnostic, transmission and traction control light issue related to transmission. Brought vehicle back to interstate, said they would fix it and take care of related issue. Loud knocking noise were loose bolts inside transmission covered under warranty... Paid them $180 to fix TCM wiring. Week later car drives worse than ever, traction control light comes on and starts bucking. Brought back to interstate, they said it's not our issue, keys are in it. Give your $4k to another reputable transmission place, this ain't it. I want my money back.

Talk about awesome customer service. I stopped by because I was having problems with one of my…read moreheadlights. I had already changed the bulb yet still nothing. I dropped it off and took the little one to the Subway across the parking lot. Before we had finished ordering, they not only fixed the problem, a blown fuse (duh), they had brought the car to us. Just one of the reasons I will continue to come here.

Three stars as the transmission was successfully repaired/replaced, because Acme owner and lead…read moretechnicians communicated with me professionally and politely during a difficult repair, and stuck with it until completed for the quoted price. Transmission operated very well after that. Vehicle was sold 10 months after repair, transmission still working flawlessly. However ... vehicle was in the Acme shop for repair 7 times, a total of 45 days. This incl. 6 weekend days that Acme didn't work, and I didn't have my vehicle. First repair drop off was Sept. 20 2016 and final pickup was Dec. 20. Typically the transmission would malfunction after pickup during the drive home, so most of the days I did have the vehicle it didn't shift properly. In my opinion this discouraging three month period could and should have been much shorter.

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put thw right amount of air in the tires. Shameful. Never said anything about the fee for the 35 minutes I was on the phone with Matt about more than just a vibration.

I brought my 2018 Ram 1500 to a local dealer after I had some serious bucking in my transmission…read morewhen I had a hard downshift while under load. Picture going up a steep hill at 65 and needing acceleration to pass. I asked them to flush the fluid and change the filter as some recommended this at around 100K and I was at 90. It cost me 1200.00 to replace the pan and filter and then I got the news that I needed a new transmission for 10,200. I found WCT and asked Kyle to quote me a new or refurbed transmission. Instead, he questioned whether or not the transmission needed replacing. My cost for having my transmission fully diagnosed to find that it was a fine transmission with plenty of life left was a bit more than 1/10 of what the dealer charged me.

Amazing all around! The mechanics, the staff members. Everyone here was just so nice, honest,…read moresincere and skilled! Every step of the process was laid out in detail and The job was even done 5 days earlier than quoted! The shop was even nice enough to make some extra repairs for no charge as a military discount! The inside of the shop was sparkling sparkling and clean and the wonderful auto mechanics were friendly and always kept me up to date with the status of my vehicle! The invoicing was absolutely flawless and I was charged exactly what was quoted. In fact, I paid less than quoted, considering the extra repairs done as a military discount! The warranty is very considerate and generous, right along the lines with what the dealership itself offered. Furthermore, I paid about $2,000 less than I was quoted by the Chevrolet dealership in Putnam, Connecticut. Upon getting into my vehicle I was blown away of the performance! My Chevy Impala drives like brand new with 155,000 mi on it and a brand new transmission and I am confident I could probably drive it another 155,000 miles or more! Thanks again to everyone at World Class Transmission in Mendon, Massachusetts!!! This place is truly world class!

Brought my car there last year to charge the AC. Never checked it first. Charge lasted a few days…read more Brought it back they said it was either the condenser or compressor. I Brought it to another mechanic and he filled it let it stand overnight nothing wrong with it. Wouldn't let them fix a tricycle

I recently had allot of work done, almost 4000.00. I've had…read morea good history with the father and son establishment, although just tire work. This time shocks struts, tires, breaks and much more. Needless to say when I picked the car up a loud thump coming from the passenger rear and very shaky steering wheel. I brought it back and they said they didn't hear anything and it maybe the small bag of tools in the trunk, which I knew it absolutely wasn't. Nevertheless the son agreed to replace the rear strut thinking it may be defective. When I picked it up the next time I was only charged labor but it was still thumping. The father told me ya know the car is getting old, even though the thump was never there before the work. Anyway upon doing a very little research, my particular car must have different bushings if aftermarket struts are used otherwise there will be an unnoticeable gap and cause a thump. He rebalanced the tires to address the shaky steering which worked great but charged me again to balance. So I paid twice to balance the tires properly and still dealing with the thump. I refuse to go back at this point reason being they rip the back seat apart with grease all over as well as not reassembling the correct way. Oh ya the breaks have been squealing loudly since I picked up the car the first time, my guess is cheap parts. The son is more approachable and easier dealing with, the father is very ignorant. Very unimpressed

I am a 78-year old female and have had many cars serviced in my lifetime. However, I was deeply…read moreimpressed with FNA's professionalism, expertise, kindness, and honesty displayed throughout my transmission issue being serviced. I cannot say enough about Vinnie and Mary Jane who made my heavy load lighter with their fair pricing and work done in a timely manner. They are a company of compassion and truth toward servicing their customers . I never experienced anything like it before! Thank You FNA for giving my 2010 Civic Honda a new life....you are the Best!

Saved me 5k. I too k Mazda there after dealership said rear differential had to be replaced. They…read moresaid the cap was loosed they topped fluid off tightened cap. No charge. That is honesty and integrity!

I seriously love Phil. I've been taking my car there for everything for about 4 years now and I…read morehave never been disappointed. He charges fair prices, always thoroughly explains what might be the problem with your car, what your options are, and what he recommends. Just a few weeks ago I had my car serviced at a dealership and they told me something needed to be done that would cost about $500. I took it to Phil and he actually told me I should talk to the dealer because they should pay for it under warranty. He said if he were to do it, it would cost about $300. It's things like that that make me feel he is trustworthy and not trying to swindle you. Also, he is a genuinely nice guy, and seems to really love what he does. A+ Highly recommend!

Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely…read morenew customer