Over the years my satisfaction is still at a 5 star. This shop stays loyal to the customer. They…read morestand by their work with skill dedication and honesty. I am a 15 year customer. The price is always fair and they have specials that sometimes help even more. Service is always excellent without exception! I would recommend these folks to everyone!

I was able to get my car taken care of in a timely manner, which is challenging on my schedule,…read morewhich is one reason that Ashford Auto is always my go to auto shop. They are always reasonably priced, which is another reason I love them. And I've never had a problem with their work... they know what they are doing and are reliable that way.

I've trusted this auto repair shop for years with all of our family's cars, but this last visit was…read morethe worst experience we've ever had. My mom brought her car in because it was hesitating to accelerate past 50 mph. After paying $189 for a diagnostic service, the mechanic first said the engine had failed and even gave her a quote for a full engine replacement. Later, the story changed -- first to a catalytic converter issue and then again to something else. When she picked up the car, it was in worse condition than before. It wouldn't go over 10 mph, and they admitted they already knew it was running that way but still let her drive it into traffic without warning her. The only reason they looked at the car again was because it came back in such bad shape. They were combative when we asked questions, and the engine cover wasn't even secured afterward. This used to be a shop we trusted, but the lack of accountability, inconsistent diagnostics, and disregard for safety were unacceptable. If you're looking for honest mechanics and reliable diagnostics, I would strongly suggest taking your vehicle elsewhere.

These guys are the BEST around. I will always go to them first. No more dealerships for me. They…read moredid an excellent job on some work I needed done and charged me 1/2 what the dealership wanted to charge. I highly recommend them.

Chris is great! He's fixed my jeep twice now. Super honest and reliable. Ild call him for help…read moreanytime. Thanks again Chris!

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Found them through a Groupon offer and decided to give them a shot. Pretty accommodating but really…read moreslow, I got there at 1:30PM for an oil change at 1:45PM (I had called previously to ask and set an appt). They didn't start on my car until close to 2:45PM. They seem to be busy but only 2 mechanics and 1 hour late for a simple oil change, seems a bit much. The mechanics seem to know their stuff though they weren't very communicative at all. Would I take my car here again ? I don't know cause if you make an appt it should be respected. At least if you are late apologize or perhaps be late but no more than 15 minutes.

5 star customer service. 5 star performance. And them prices tho'. Honest owner, fair. Good work.read more

Cardofe was awesome to work with! Friendly face and very fair prices. He will get you taken care of…read moreand be honest with you. He did a thorough pre purchase inspection on my Nissan Titan before I bought it for my 16 year old son. He has great attention to detail and explains the issues with your vehicle very clearly and doesn't try to rip you off. He ended up saving me hundreds off the sales price because he identified all the issues before I bought my vehicle. I live an hour away but would honestly consider making the drive for any big repairs to my vehicles because his prices were so fair and he made me feel so at ease. Great guy and business!

great guy does great work I advise whoever comes in contact with him and need car repair he will…read moreget it done in a timely manner as well

I took my 2011 Mercedes C300 in for an alternator replacement. The shop explained in detail the…read morerepair process, and we discussed worst-case scenarios. Hearing the words "No worries, we will take care of you", this is what stood out the most. That simple reassurance meant the world to me. And they delivered...I am talking professionally, thoroughly, and with genuine care. Professionalism is top-tier. I highly recommend!!

I come here for my oil changes and these guys are always fast, thorough and professional. They have…read morevery competitive prices. This is the oil place I'll take my car to.

My fiancé and I brought our Volvo XC90 in to have several issues repaired. The work took a few…read moredays, which wasn't a problem since we had time off during the holiday season. Once everything was completed, we were very pleased with the results. The pricing was reasonable and affordable for us, and the 1-year/12,000-mile warranty was standard and reassuring. Tom, the owner, and his staff were professional, friendly, and easy to work with. Tom took the time to clearly explain what was going on with our vehicle, which we truly appreciated.

A wonderful place to do business. They worked on my tranmisssion and did a great job. THANKS AGAINread more

Oscar does great work with fair prices and you dont have to leave home. Definitely recommend!!!!read more

As stated in my original review, I sent him money via Zelle to purchase parts on my behalf on…read more1/14/2026 for a job he stated he would complete on Sunday, 1/18. He never showed up and didn't have the courtesy to communicate that he would not be able to make it or to reschedule. I received a text from him today stating I am someone who apparently has money yet cries over the amount paid for parts. He's also threatening to sue me, which is VERY INTERESTING because he'll have to explain why in his response to my original review he states weather didn't allow him to work outside (we had clear skies in Houston both Saturday and Sunday) however, per his text messages, he couldn't make it to me due to being busy working on other cars. Originally, per his communication to me Saturday 1/17, the job was supposed to be done that Saturday since he received my parts in the mail Friday night, 1/16. I called him twice Saturday morning to discuss logistics but he didn't answer. I sent a text asking him to call me back and he never did. Instead, he sent me text stating he is unsure of the time but that he will be able to come to my home Saturday afternoon to do the job. Later, he text me that he would not be able to make it, but that he could come to my home the following day, 1/18, to do the job. I called him immediately upon receiving this text and again, he did not answer my calls. Sunday morning I reached out to him via text asking when he would come fix my vehicle. He said he would be at my home some time after 2pm. He never came nor did he advise that he would not be able to come. I text him Monday morning, 1/19, asking what happened. A few hours went by and no response. At this point I am no longer receiving any communication. I believed I was not going to hear back so I posted a review stating he's a thief. I finally heard back from him via text within an hour after posting my original review, shocking. He said he's for sure coming this time. Again, shocking. He also asked me to remove my review... considering he still had parts I paid for and that belonged to me in his possession. He delivered my parts to me that Monday evening. I no longer wanted him to perform the job so I immediately asked him to leave. He obviously doesn't understand professionalism nor the value of a man's word. He thinks this is about money. Very disappointing and unprofessional experience.

Fast and able to do the work on a Sunday Thank you left my…read moretires on side of shop after hours

They are thieves, why charged a customer to do an alignment on a vehicle, knowing that you can't do…read morean alignment on a bad tie rods. The advice should be change the tie rods prior to doing an alignment. I wouldn't take my business there, they lacked honesty. There are so many good tire shops around that areas, avoid them at all cost!!!

If you eat up miles on the road, you cannot beat Firestone's Lifetime Alignment. The value is…read moreworth the extra cost and they stand behind the quality of their work.

I highly recommend this place! My boyfriend had a flat tire and we immediately went to the closest…read morefire stone to us. Upon walking in we were greeted and helped right away. They evaluated his car and ended up finding where the tire leak was within a couple of hours, they also told us our options and did not try to make us purchase anything right away. Previous Firestones have tried to force extra charges upon me without actually being necessary. I really appreciate that. They did not try to get extra money from us and were very honest. Customer service was stellar! I highly recommend this place.