This is our first place we stop for car trouble, inspections and oil changes. CB has super friendly…read morecustomer service and they are always kind to offer a drink while I wait. The waiting room and bathroom are clean!! It makes waiting for my car to be worked on a breeze!! I love talking to Mr. Mark. He is so knowledgeable and kind. I don't know much about cars and he breaks down the car parts or car troubles for me, in a way that I can understand totally what is wrong with my car. I never feel taken advantage of, especially when my husband is away from work. I can always trust that this place takes really good care of their customers. I am very thankful to have a Christian Brothers close by when I need it. Thank you!! - Jessie G.

Normal service; set expectations to only do back breaks, no inspection on other parts...my dad…read morecalled to pay and was bamboozled into an $80 oil change. As a woman, I cannot stand when older men do not take direction and gaslight you or others.

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Did not give me the courtesy of a response to my request for a quote on my Dodge Durango problem…read more If you don't work on my brand of vehicle just say so.

I had a great experience with Affordable Car Care & Transmissions. They were honest, professional,…read moreand took the time to properly diagnose my vehicle instead of immediately recommending an expensive transmission rebuild or replacement for a transmission fluid leak. Another transmission shop told me I needed a new transmission, but Affordable Car Care & Transmissions thoroughly inspected my Mini Cooper and determined that wasn't the case. They saved me a significant amount of money and gave me confidence that the issue was being handled correctly. One thing I really appreciated is that they work on Mini Coopers, which can be difficult to find in an independent repair shop. They were knowledgeable, straightforward, and never pressured me into unnecessary repairs. If you're looking for an honest transmission and repair shop in the Humble area, I highly recommend them. It's refreshing to find a shop that puts integrity and customer service first. They are officially my car mechanic shop from now on.

Daniel was very professional and responsive. I was very happy with the service and would recommend…read moretheir shop. They were especially knowledgeable on Lexus/Toyotas.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Please don't let the name full you. Paid almost 1k in repairs....the A/c stopped working. They need…read moreto run another test $$$ and now they are booked. I am sooo tired of the Auto places just stealing my money.

Never go here!!!! They will scam thousands out of you!…read moreThey did a diagnostic and fixed what was wrong, and nothing changed. When I went back they said something else was wrong and tried to get me to pay almost a thousand more. They claim it wasn't a result of what they did.

Very helpful and customer service is excellent. No wait! Store is very clean and organized.read more

Literally standing in their parking lot with a flat trailer tire. They are refusing to fix it and…read moremy mechanic is actually with me they're saying that the hole is on the sidewalk but it is not he is confirmed it is not. They are refusing to sell me solution to fix it Literally left me on the side of parking lot stranded. I will never come to Firestone again. I explained to them that my trailer is full of equipment and it is dangerous for me to be stranded in this parking lot. It is a safety risk for people robbing people in Houston. They did not care. Miguel also who worked there was extremely rude definitely don't go to him..

Vroom Garage is hands down one of the best mechanic shops I've been to. They took the time to…read morerecord videos and explain everything in detail, which made it super easy to understand what was going on with my car. Nothing felt rushed or confusing--they broke it all down clearly and honestly. On top of that, they went over other things I should consider getting in the future without any pressure, just helpful advice. You can tell they actually care about their work and their customers. Highly recommend Vroom Garage if you want transparency, professionalism, and solid service.

Finished in a timely manner, friendly and helpful and also answered my questions that was askedread more

I recently went to NTB in Houston to address a tire pressure monitoring system (TPMS) warning on my…read more2018 Chevy Trax. My dash was only showing issues with two tires/sensors, and I was told over the phone that if I came in that day, TPMS replacement would be discounted (about $79.99 per sensor instead of $125). Once I got there, the story changed. The staff told me: All four TPMS sensors supposedly needed to be replaced One tire needed to be replaced as well And that even if they only did the two sensors I came in for, the TPMS light "wouldn't go off" This didn't match what my dash was showing, and they didn't provide clear evidence (like a printout of sensor data or codes) to justify why all four sensors were "bad" or why the tire needed to be replaced. It felt more like pressure to approve a bigger job than an honest explanation. Because it didn't sit right, I left and got a second opinion. Their tech: Scanned the TPMS system and found only three sensors actually needed replacement Confirmed there was nothing wrong with any of the tires Replaced the three sensors, performed the relearn, and my TPMS light is now off So compared to what NTB told me: NTB oversold the problem: they claimed all four sensors and a tire were bad, when in reality only three sensors needed replacing and the tire was fine. NTB's pricing was higher per sensor, and their "if you come in today" discount felt more like a sales tactic than a genuine deal. Their statement that fixing only the known bad sensors wouldn't clear the light turned out to be false once the second shop did the job correctly. I understand TPMS sensors do wear out with age, and I'm fine paying for legitimate repairs. What bothered me was: The jump from 2 sensors (what my car indicated) to 4 sensors + a tire The lack of clear, transparent diagnostics The pressure to make the decision immediately to "get the discount" Because of this experience, I won't be returning to this NTB location for future tire or TPMS work. I'd recommend anyone going here: Ask to see actual diagnostic results (codes, sensor readings) before agreeing to multiple sensors or a new tire Get a second opinion if they suddenly recommend replacing all sensors or tires without clear proof Compare their quote with other shops; you can save a lot and avoid extra work by doing so In my case, a second opinion saved me from paying for an unnecessary tire and an extra sensor, and confirmed that NTB's recommendations were overstated. Use this shop with caution and make sure you verify what they tell you before approving expensive work.

Great service fast and friendly the store manager and the assistant manager were very helpful and…read moreinformative

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!