I am 100% satisfied with the work done by this company. They have done a superb job of ripping out my old bathroom, replacing it with tile , and putting in a new sink, toilet and bathtub. Their work was well done, they did not cut corners on materials or efforts, and I would definitely use them again. read more

Unprofessional. Unreliable. I wanted to believe they can do good work but 3 strikes and they're out! My experience began with an unsolicited sales phone call on Thursday, which I accepted so I received a 10:00 next-day appt that sounded good. Next day, Friday, at 11:00 I get a call saying he is now leaving from a location 20 mins away, but at 11:45 I get another call from the answering service saying he is stuck in traffic and not coming. Ok, bummer. About an hour later, I receive a call from the 'field supervisor' and I say ok to a 2:00 same-day appt, but he's also late and at 3:30 he walks down my street and up to my house. We discuss a couple jobs I want to get done and he quotes a high price. I tell him that's what I think and he says he will have someone give me a call on Sunday with a better price because he's in a good mood. Later that night, I get a call from the 'owner' and he sets up another estimate mtg for 11:30-12:00 on Monday (I asked him 'this doesn't mean 1:00? And he says no, we'll be on time. But, I don't hear from anyone until 2:51, when I receive another call, this time from a manager who asks for another chance and tells me he's sorry and promises to give me a good price. I have temporary insanity but say ok and we set up a mtg with his best guy for tomorrow, Tuesday at 12:00. I'll add an update tomorrow. I'm crossing my fingers this isn't a mistake but I do hope they will surprise me. read more

Highly recommend to read both negative and positive reviews on Yelp, BBB, and California State Attorney General under CA State License Board to check license and complaints. Recommend to read case number N2022-212 in detail and with care (N two thousand twenty-two dash two one two). I had a bathroom remodel with ProStar to put in a new walk-in tub and expand the 1/2 bathroom to full bath with new electrical panel upgrade. In general, this company receives 2 stars. I would detail the rating as followed: price =2 stars (Beverly Hill price is right). Project mgmt = 4 stars (good job w/ timing & coordinating subcontractors). Workmanship from subcontractors = 4 stars (beautiful vanity & tile jobs, some can be messy or 2 stars for painting). Passing local building codes/inspection = 2 stars (we had 6 different corrections & Pro Star quoted the Beverly Hills price on a window tempered glass replacement to meet building code - where we got the job done w/ a local business for 1/6 fraction of the quote). Installation compliance to manufacturer = 1 star (the walk-in tub should be caulk with join surfaces in wet locations such as join to the floor, we had to do it ourselves afterward; the wall should have been stucco'ed to close the airflow to the furnace, we did ourselves afterward to improve airflow). I recommend to find multiple bidders for your projects with local providers who understands local city building codes. This company is in Encino & all their subcontractors on our projects were driving fromLA to Riverside area. Set a budget & stick to it, this company is very expensive, other reviews are not kidding about this. I would never select it for future projects again. Having been through our project, I believe there's truth to all the negative ratings, too bad consumers like us had that experience with this company. It's good that there were many success stories & happy endings. Just take it with a grain of salt, well wishing for your project & hope you don't come back with another negative review. Remember to check cslb.ca.gov or oag.ca.gov for Contractor State License Board. Check complaint num = N 2022 000212 dated 4/13/2023. Good luck. read more

If I can give 10 stars I would!! I called this company and my impression was very positive. Working with Denny was truly exceptional. We did the full renovation with him. He is very patient and listened to everything we wanted. The team pay attention to the details.. and always check on us to make sure we approve. They will exceed all your expectations!! read more

We had a great experience working with Denny. He was super detailed oriented and creative during our project. The initial project was a bathroom remodel but it turned into a lot more. Windows and doors installation and a repair on the roof. I was really impressed by the level of attention Denny put in his work. Our home is an absolute dream come true. They will exceed all your expectations! read more

Highly highly recommended! Their crew was fantastic. They are skilled, trustworthy, and knowledgeable. The team finished the kitchen remodel within a timely manner. Any problem was resolved quickly. Very high integrity with a tremendous attention to quality and detail. Thank you for the beautiful kitchen. read more

Cannot say enough good things about Pro Star Builders. I had a large garage which they turned into an ADU for me. It was a big project and Denny their manager handled it perfectly from the design all the way through to completion. Their work was exceptional!!! The price was very competitive. It was a pleasure to work with Denny. read more

Several of the people on the phone we're quite polite, a few were not and hung up on me when I said that I didn't want to rebook the appointments they missed or no-showed. Many times I was asked if my husband would be available- but it is my house and I am unmarried so that was pretty disappointing in how they view women. One sales person showed up and was very sales-y. The quote was astronomical in both money and estimated time. I didn't go with them obviously. Was several weeks of back and forth phones calls - some pleasant some not. read more

Great experience from beginning to end! The remodel matched the kitchen design perfectly and they stuck with the estimated timeline. They arrived early, but didn't stay too late. The company kept communication lines open, which was awesome. The project manager was especially helpful and easy to talk to. Based on my research and recent experience, I'm not sure anyone else could have done a better or more efficient job at an affordable price, or in such a reasonable time frame. Thank you to all the staff at Pro Star Builders. We love our new kitchen! read more

Terrible! Unreliable work schedule. Work done was not acceptable. Poorly constructed. Were to install a canopy I provided. They did not anchor it to the cement as directed. Wind picked it up and blew it into the wall the next day. Resulting in destroyed canopy and broken flower pots and furniture. Very disgusted with this company!!!!! read more

Pro Star Builder - Broken canopy. - General Contractors Near Me - Los Angeles, California

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I hired Pro Stars for window installation last month. The new windows turned out beautiful. Each employee of the company that I spoke with was really nice. Always answer my calls or emails. Very professional. I will use them again for my next project.:) read more

They cold-called me for a job I'd requested quotes on a month earlier. After telling them that the job had been completed, the person said that we'd missed an appointment that I had never scheduled. When I told him I was unaware of a scheduled appointment, the person called me a liar. I would never do business with this company. read more

Dishonest and unethical liars are the best description of this company. I had some work that needed to be done at my house. I met with the project manager. He quoted me $11,000 and said he would get it done in four days. I didn't negotiate on the price agreed to pay him his full asking prices hoping for a quick completion. It has been four WEEKS and he still has not completed the work. During the first four work days his one employee showed up for a total of 8 hours at our house. He said he would get another person. The second guy would show up at 11:00 am or later and leave shortly after. All I got from the project manager was excuses and more lies. I would never do business with this dishonest and unethical company again. read more

After getting few estimates from Other companies I have choose pro star builders , they gave me a fair price for amazing work, the workers arrived every day at time, they were professional, and did great job I am so great full for my new kitchen Highly recommended read more

I have been very happy with all the work that was done by Pro Star Builders. We remodeled bathrooms and they also did a beautiful job with the Landscaping. Neil made the process as easy as possible . We got a great deal from him. He was very informative all along the process. The result is beyond what we expected. I would definitely recommend this company to others. read more

A++++ The crew from Pro Star Builders was extremely professional and nice. All the materials were top notch good quality. Pricing was great!! Very friendly and polite. On time. I will be recommending them to others for remodeling. read more

Pro Star Builders remodeled our kids' bedrooms and we are very happy with the outcome of their work.. Their hardworking workers were so professionals.. I am very satisfied.. Indeed, money spent wise.. Hardworking and good staff!!! read more

Pro star builders just finished the full renovation including the kitchen and master bath. From the 3D design to the beautiful tile work, they went far beyond my expectations. Nir always available and responds to every concern in a timely manner . He truly cares about his customers. I highly recommend him for any custom project. read more

We used Pro Star builders to remodel the kitchen and the whole interior of the house we bought 3 months ago. They did everything just as we expected and they were fast so we could move into our new house on time. I would highly recommend Pro Star and for sure will use them in the future if we need any other work done. read more

The kitchen and bathrooms are beautiful. Leeroy the manager was always available if I had questions, the workers did excellent work, very dependable. They also helped me with selecting bathroom features, paint, and the tile work was beautiful. We are very pleased. read more

Pro Star Builders finished the landscaping project within a timely manner , we are extremely happy with the outcome..!! These guys are very professional. They were honest on the cost and the scheduling. I will recommend for sure.! read more

I couldn't be happier with my new kitchen. Their team were really professional and detailed in their explanations of what they were going to perform. The process started with their great designers, who patiently took my vision and made it come to life with a computer modeling program. The manager provided constant oversight and communicated project status to me on a regular basis. I wouldn't hesitate to recommend these guys to anyone. read more

they tore apart my back house inside and out side walls that is now cracking on the outside plaster didn't know what they were doing from the start use workers not having any construction experience they were looking for mold which i found in a completely different location they are complete con artists please dont make my mistake dont hire I've bin scamed before but this was the worst experience with a contractor i ever had.had to show their workers how to use a hand sander! read more

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They did a fantastic job managing our bathrooms project and they ensured that we were satisfied every step of the way. I like their tips and suggestions and we took their advice on the design . I am very grateful for the service!! Thank you ! read more

Bad people. Good talker. Return my money !!!!!!. I hired for blue print but I never see the architect . They gave sketch and want me to draw it . Why I will hired and pay somebody if they asked me to draw instead they will do it for me . They charged in advance so be careful coz they're are professional and good talker but after they got your money you can't get any answer they blame you for nothing so it will look like it's your fault . They insisted what they want instead of the costumer. They got my money almost 8,000$. I believed in karma .... You need to work hard to earn money instead ripping off people especially costumer who gave you trust . Be careful and not too much excited with you project coz they will rush you to sign with the contract and with no explanation once you sign you tied with them . They want me to sign paper that I cancelled it but I fired them and cancel the job they got my money since March they gave me a lot of stressed and headache. So I hired new person it's more easy and he talked to me personally within 3 days first blue print done . read more

Great guys ! Quick, efficient and kind. Best builders I have ever had. They even followed up a few times on us after the remodel was completed. I would definitely recommend them to anyone who wants remodeling help. read more

We contracted Pro Star Builders to repair and replace dry rot on our home. They were prompt, professional and competitive in their pricing. The on-site Manager, Jacob handled all of questions and concerns in a timely and professional manner. read more

We hired Erez to remodel the kitchen. The crew did an outstanding job at a reasonable price, I was very surprised how quickly they got the kitchen done . Erez made sure that everything was completely satisfactory. Will definitely use them again. read more

I will definitely recommend Pro Star Builders. We needed to remodel our home quickly, Eilon was able to meet us on the same day we requested. His bid was fair and within our budget, and we didn't have any issues during the process. It was done perfectly. I am very happy with the whole process. read more

Pro star was the third company that i got estimate from, i was very stress at the start and they are the one that gave me fair price , Danny the manager of the project was on top of everything , and tge crew was great arrived on time and clean everything when they done Definitely recommended, i am for sure will use them again read more

Honest and reliable company. We wanted an experienced team with fresh ideas and friendly attitude, the team changed are kitchen cabinet, install new flooring, replaced the lighting and transformed intirely our kitchen. We could not be more pleased with their work. read more

This review is based on a quote for a fencing project I needed done. I should add I'm a single woman and felt like this company was trying to take advantage of me. Their project manager came out name Joseph showed me their reviews on yelp and other sites about their customer satisfaction(just like others have mention in their reviews). After getting the measurements for my yard we talked about styles of fences they had to offer. According to Joseph the fence i wanted was stocked but they needed to order more for the length I required. He then began writing out the contract and stated I needed to put half the money down now and to sign the contract. I asked about the free estimate and how the rep on the phone said how the quote was good for six months. He then began to say I can't guarantee that price for six months. And I asked what form can I keep with the quote if I decided to go with your company? He said their is no written document of any kind to keep without signing the contract. It was as if Joseph was trying to pressure me into signing the contract right then and there to get the job started. He goes on to mention if I want to cancel the job, THEIR company offers a 3 day period in which the customer can cancel free of charge. When in fact that's a State law and not something their company exclusively offers. Going back to the fence- I asked what colors he had and he asked what color I wanted and how he has that item in stock. I asked if I could see a picture of the color and he said he doesn't have it available to see because he needs to order the product. When just a minute ago he said he had my fence in the color I want in stock. But I need to sign now to "lock in the price" and to save the fence for my project. I felt that all too fishy. I asked about If I needed a retaining wall and no straight answer was given right away. When I asked what if later it turns out I need one where is it written in the contract under the current price. He said the post in cement includes the retaining wall. Really?! Another thing I noticed in the contract. Was that the down payment was written in and stated a minimum of 1000.00 yet Joseph said I needed to put half the total down again because of the materials he had to order. How do you order material that the client hasn't approved or seen? In the end I didn't sign the contract because I looked on yelp myself and saw some of the reviews. He told me I'm gonna lose out on the special price. Later he calls me that evening trying once again to sign the contract. How the price is really good because he didn't charge me for x,y,z. He wanted to come back the next day and I told him I was unsure when I would be available. That I plan on getting other quotes. He proceeded to call me 3 times the following day!!!!! I finally told him to leave me alone. read more

Contacted Pro Star for windows and other landscaping. They were great . They provided a good affordable price and communication was amazing. No issues at all and no hidden fees. Beautiful job !! read more

This company was easy to work with and very professional. We had Cool Life Exterior paint and entire house minus the bedrooms done with laminate flooring. Turned out absolutely beautiful. read more

These guys gave us the best quote and provided financing. Workers were professional and followed instruction. I will definitely be referring ProStar to family and friends. read more

The job is complete! We are incredibly happy with the work and the whole crew at Pro Star Builders, Adri especially was there with us for every step of the way from initial quotes to final touchups. The job was completed fast! They were masters at organizing and scheduling the crew to have something finished everyday with no downtime. The work was better than we had imagined, and we highly recommend Pro Star Builders to anyone who was in our shoes a few months ago, sorting through lists trying to find a good fit. read more

I have a huge project - I'm building a house and need the kitchen, bathrooms and laundry room done. They made an appointment with me to come out and cancelled via email the morning of. When I called the person who answered was useless. Just another non-responsive, unreliable company. It's a shame there are so many like this. Still looking for a professional company to take on my project. read more

Used Pro Star Builders to remodel a kitchen. We received various quotes. Leeroy is very specified and organized. He was constantly rapid to reply questions and issues when they came up. We would definitely hire him again for any remodeling needs! read more

Had a rep, come out to do an estimate for the roof, on Friday of last week. Said I'd will get a estimate that Monday. Never received one, sent emails, no response. I called in today, the woman I spoke to was rude. Very unprofessional staff and representatives. read more

The whole experience was wonderful! Neil came to our home to measure the space and provided exactly what we asked for as our remodel design. My house was built in the early 70's and the kitchen needed to be gone. He did a fantastic job on clearing everything out and even worked around my appliances that I was keeping. Neil and his crew worked very hard to complete our kitchen as quickly as possible while doing excellent work. They arrived on time each day worked full days. We got all new cabinets, flooring, countertops, lighting and paint. We couldn't be happier with our new beautiful kitchen! I know who I'll be calling on my next project!! read more