Usually, I don't go with "preferred" services because I'm a skeptical of the level of service to be provided; however, that was not the case with Pro-Spect. I was very impressed with Pro-Spect services! My inspector was Jacob. First, he arrived before me which was awesome, and immediately got started. Upon my arrival, he introduced himself to me and gave me a thorough run down of what he was inspecting. Long story short, he made me feel like he cared about my home like it was his, and I appreciated that. Definitely recommend this company for their professionalism and thoroughness. Thank you! read more

Way too much wait time. I called just wanting an answer to a question. Too automated, no live response. I finally hung up.

This company came with high recommendations from my agent (but that is debatable her choices are based on scratching each others back) ) that they would do a thorough job. I have been in my condo one month and had just started to have it painted, and there is old rotted damage in the sheet rock near the windows that was not identified in the report. The report also had my condo was 100 years old. My condo was built in 2007. It also had it was a townhome. It is a one level condominium. I was told by the company that they just cut and paste answering why the square footage was even incorrect. When I contacted my agent because I've been calling this company to see what they can do because it was not any of this was in their report. I just got a message saying we're not available to answer and I have been calling for a week now. I have to have this fixed because as air is seeping in the condo. My agent who probably gets a kickback from this company has justified it as this is "new" damage. It is not new damage as I looked when the person who was reviewing it to give me an estimate- to fix it crumbled dry rotted wood and a spider came out. I've only been in my condominium one month from December 29 until now. I would not use this company nor would I use Patterson Schwartz since they referred me to this company. No one wants to take responsibility. Everybody is pointing the finger and who loses - the client. I paid for a thorough condo inspection, including mold. I now have to repair something that couid have been presented to listing agent in the sale. read more

Please DO NOT use this company for a home inspection, even if your agent recommends this company. Do your homework and find a better company. The inspector missed SO many things that were clearly shown in his pictures in the report, but never addressed in the actual report. Having to buy the house site-unseen, we relied on their ability to do a thorough report and they did not. We are now out tens of thousands of dollars partially because of their negligence. PLEASE USE A DIFFERENT HOME INSPECTOR! Forced to give one star, but they shouldn't even have that. read more

We had our pre drywall inspection by Nick. Can't say enough how happy we were. I'm in construction as well, but high rises, not stick built homes and i wasn't familiar with Delaware code. He explained every detail as we walked. Fortunately the builder was on point, making his job easier, but he definitely knew what he was doing. Thank you again! read more

Ran thru the home missed everything from broken appliances to a broken heating and air system. Any attempts to have it re done by someone who cared I was treated poorly. Backed his employee didn't care what I said. Please use someone else. This business cannot be trusted read more

I used this company last spring for a home purchase. My family felt that we were treated a little like thieves. We did not pay up front on the day of the inspection. We did pay the next day however. Early in the morning following the inspection day, the inspector called us to say they did not get their money. This was followed by their office calling to ask the same question. It should be noted that the customer can not access the report until Pro-spect is paid. We fully intended to pay the day after the inspection. As far as inspection is concerned it had its issues. We specifically requested that we accompany the inspector. He started his inspection at least 20 minutes prior to our arrival. Several appliances were not turned on while we were there. This required a return visit and video to show us they were working. read more

I have been through several inspections and Pro-spect is by far the worst. The inspectors are incompetent, negligent and lazy. They missed major issues with critical systems that cost us thousands of dollars down the road. They are sure to put plenty of small print in their contract to have zero accountability for their awful deliverable. Giving them one star is incredibly generous. DO NOT USE THEM read more

Jeremy was totally awesome. Gave me so much useful information and took his time. Very very impressive... Strongly recommended...

Don't waste your money you won't get an accurate or professional inspection . Missed major material defects in a home that was an long distance transaction . The accuracy of an inspection was needed to ensure home was structurally safe . It was not this discovered after purchase and they refused to stand by their guarantee or own any of the responsibility for not noting major issues . Seems they are not responsible for anything except collecting your money ! check their BBB rating check county court records view lawsuits for home collapses after good inspection Do not recommend read more

Since it was a new property, I wasn't initially sure whether a home inspection was necessary, but I'm glad I decided to proceed. Jonathan identified several issues with the house that the builder subsequently corrected. He went above and beyond by also pointing out additional problems with the lawn. Jonathan was knowledgeable, professional, and friendly, and everyone at the company was responsive and courteous throughout the process. read more

missed major problems and incorrectly identified others. Neither the inspection nor the report was through. The company is very unprofessional, they pester you to pay upfront once we did they never returned any phone calls even though they promised multiple times. We called to complain about the quality of their inspection they promised to have management call back, never did. Called again, they sent us a form to fill out. Called again requesting they honor their guarantee, they said we waited too long, even though we called the day after the inspection. company texted us with a change in the inspection time, we called to confirm, they said they would check and call back with a confirmation, never called back. Much better inspectors out there. if you use this company make sure to get everything in writing, including their guarantees. Get copies of their actual inspection reports so you know what you get, we were very disappointed. This is our fifth house, their inspection was the worst and the least informative report. Put all your communications with them in writing. We filed a complaint with the Better Business Bureau, this company never even bothered to respond. read more

Pro-Spect I'd a property inspection for me and was very thorough and explained everything. Shawn and Miguel were awesome and I recommend this company. read more

Potential clients beware! Shawn did an inspection for me in January to the tune of $796. His report was not thorough, as it omitted quite a bit of pertinent information, such as whether or not the heater was working. Also, the report was redundant in that he mentioned the same problem several times throughout the report. This was confusing to me, and he was apathetic about making the report concise. I got the feeling he made the report lengthy intentionally so that I could feel like I got my money's worth out of his inspection. Phone calls and voicemails to the owner and upper management resulted in a lack of response. read more

Isiah & Vince were amazing ! They were Diligent, professional, detail oriented, and informative throughout the inspection. I learned several things about the house and it will most definitely save me from a lot of heartache down the future! Worth every penny! read more

Incredible service when buying our new house!! Very easy in every aspect of scheduling and placing the order, online payment, and services offered. Eric our inspector was excellent!! Very thorough and knowledgeable. Excellent skills and investigative. Our report was emailed complete with photos by end of the day after inspection. Can't say enough how happy we were with their services. Thank you! read more

Jeff from Pro-Spect is professional and thorough, his detailed report helped us feel more confident going into our home purchase, and it will serve as a great resource when we put together our preventative maintenance plan after we move in. Jeff explained the entire process, answered our questions, and was very honest and clear regarding the purpose, benefits, and limitations of a home inspection. Our prospective house was vacant, and Jeff even brought along a camping chair so that I would have somewhere to sit during the inspection. Buying a new house can be a stressful process, guidance from knowledgeable professionals like Pro-Spect can help you be confident that you are taking every available precaution to protect your investment. read more

Jay was so patient with his inspection and knowledgeable! He gave handy tips on how to fix little things around the new house as well as tips about our minor issues. If I so happen to buy another house, I'm requesting Jay! Thank you for making this process a little less stressful! read more

My family and I are buying a home in Rehoboth Beach, DE and used Pro-spect for the inspection. I live in AZ so have not been able to see the house other than online photos. The company was very professional and responsive to our request for an inspection. They were on time and very thorough. In addition to written findings and recommendations, the final report used still photographs and video clips to document various issues found. The report was provided within a few days. I highly recommend this company for a "soup to nuts" home inspection. Covid protocol was strictly adhered to. read more

Shocked after my move in, there was so much the inspector did not find, the house leaked from the prior owners and drywall was fixed . after i was in, and different light came in you can tell the ceiling drywall was so uneven and patched from prior water damage, the windows leaked not caught, there in a ton of moisture in the house, garage disposal was clogged and backed up, same on dishwasher. outside from side of house leaked, outlet that did not work, i never use them again read more

Super friendly and professional! Our inspector was very thorough and patient in explaining everything to us! We loved our service!

Responsive service . Thorough inspection. Knowledgeable technician. On time arrival to start services

Very professional home inspection service with knowledgeable and friendly employees. Home inspection report was sent the same day and included pictures and videos. Would recommend. read more

House inspection in conjunction with home purchase. The inspector was on time and thorough. He paid attention to areas I had of concern and made sure they were thoroughly inspected. I was impressed with the report. We asked for repairs on the major findings, but it also helped to have the minor findings, as some were plumbing related, and the plumber is going to be there anyway. . . . . As a plus, for the items we are NOT requesting repair on, I have a list of starting points to upgrade the home on my own. read more

Called pro-spect to do a home inspection and termite inspection the next day as we were from out of town and house hunting. They set us up with an inspection for the next morning on New Year's Eve! Johnathan Fourquet is the guy to request. He did an extremely thorough job and answered all of our questions. He even stayed much longer than usual as his next job was rescheduled. We received a detailed report later that day and he reviewed it with us before we left the property. We would definitely recommend him and pro-spect. read more

I contacted this company to help ease my mind as we are coming up on our 1 year home inspection. Jeff was courteous and thorough, he went from my roof to my crawl space and throughout the whole house, he answered all our questions and put my mind at ease . I highly recommend them. read more

Great experience all the way around. Very professional and courteous. I did follow Ed around a bit and he was great with patiently explaining what he was seeing and answering my questions. Never once talked down or felt like I was bothering him. The inspection didn't miss anything important. Report was same day delivery, very thorough, lots of pictures and even video. I liked the repair checklist and multiple formats of the report. I could share as appropriate with other parties. You might have to wait a few days to get your inspection scheduled though since they seem busy, and I can see why. They are the firm to go with and would use them again should the opportunity come up. read more

Could not have asked for a better inspector. Garr was prompt, polite, professional and explained everything to our level. Highly recommend. read more

The inspector Shawn was very helpful and professional throughout the process. He was knowledgeable and very thorough.

Two gents were early, polite, and very thorough, efficient. Although their schedule was full, they took their time, and covered areas of the home I wouldn't know to even look at. Love the drone filming the roof! Before they left, they went over every thing they considered noted, very detailed. (mostly minor observations). My Realtor and I received the report by the end of the day. On the plus side, the cost was reasonable. All the paperwork was done online or via phone with a very friendly office staff. I highly recommend this company. read more

Inspected a new house I'm buying. They were great! Thorough, explained everything well and the report was full of photos and indicated which things were more urgent fixes, less urgent fixes and "what to keep an eye on." Our inspector was friendly and affable. As an out-of-town buyer who couldn't be there, I was still confident about the job they did. Also loved the use of the drone to check out the roof! Great pics and fun to watch! read more

We had an inspection done today by Dan Warman. It was the most ethical and honest home inspection I have had the pleasure to have completed. He was honest about the severity of the problems that he identified. He checked every outlet, window, etc. He ran every appliance and checked every bit of the house. He went as far to check the temperature of the water from every faucet. It was incredible and as long as my wife and I are in Delaware, we don't want any other inspector to work with. Highly recommend to anyone who needs an inspection, pre inspection, etc. read more

this company did a home inspection for my girlfriend. absolutely horrible job. not thorough at all. they missed several obvious issues, including clogged gutters. a water leak and every door in the house not working even though this company certified they were in perfect working order. the door handles on these doors aren't even properly mounted, and most will not even close properly. we have requested a refund since they dud not perform the job to standards and will be filing a complaint w the state. i would not recommend using this company you do not get what you're paying for. read more

Great service, very helpful a knowledgeable when it came to answering any questions I had. Payment and process was quick and simple and was given a detailed report with photos off all major and minor findings with in 24 hrs. I would definitely recommend them read more

Recently used this service...have used such services before numerous times in NY, CT and in DE. I do have a working knowledge in all areas of home improvement...so I know when I'm being told a tale. My tech from Pro-Spect was named Chad. He was extremely professional and knowledgeable. He did a complete and thorough inspection of the home. He explained in detail every aspect of the inspection and answered my questions to my satisfaction. I received the report within a few hours of his completion. Very pleased with the entire process. read more

Jeff showed up on time and was very polite and courteous. He brought chairs for us to sit in and lent me a tape measure. The inspection was thorough and he took a lot of pictures. The report was sent to me in less than an hour. My only complaint was the fee. This was a small two bedroom condo not a house so even though they told me that it could take up to 3 hours it was done in an hour. read more

Professional, knowledgeable, and fast. I used Pro-spect for a routine termite inspection. They were available to come out within the week. They showed up on time within the stated window, and the inspection itself took less than ten minutes. They provided a written report the next day and also offer a 90 guarantee on their inspection. Pricing for the inspection was the same as others in the area. Will definitely use them again! read more

Professional, thorough and helpful by Nick our inspector. Very much covered what we were looking for during our inspection. Would use again if need similar services, no problem. read more

1st let me apologize for forgetting the technicians name from Pro-spect Dover Delaware office. He was absolutely phenomenal. He was on time ( actually early), professional, courteous, and his knowledge base was broad. He corrected the PM on several items that benefitted me. He also pointed out many things that me and my families six set of eyes missed inside the home as well as some we would have never seen outside.(roof shingle nails popping out on two shingles) It was well worth the cost and potentially saved me lots of money and headaches down the road. I would highly recommend them even on a new build such as my new home in Townsend Delaware. Forgot to mention they offer Military discounts! read more

STAY AWAY from this company. They are unqualified, don't properly test the homes electrical or hvac equipment, and make no effort to correct there mistakes. They do not know the delaware or state codes, but will try to tell you something is against code when it clearly is not and again, make no effort to correct there own mistakes. DO NOT USE THERE SERVICES. BBB HAS BEEN CALLED AND A COMPLANT HAS BEEN FILED. 2 second opinions have come out and said everything was fine. This company was called to come reinspect and again failed the same items because they never once tested them. Liars and cheats. Stay away! read more