We can't say enough great things about Warner Roofing & Restoration!…read more When we discovered a leak in our kitchen, Donell was out to our house that same night to take a look. He was thorough and explained all of our options to us. He was diligent about keeping in contact, sticking to a schedule, and answering all the questions I had. He came to the house and worked alongside the adjustor to document the damage and was quick to get a date set to replace our roof. Working with Warner has been a wonderful experience and I highly recommend them to anyone looking at roof repairs or replacements! Customer service, quality, and efficiency are what you get when you choose Warner!

They installed two roofs for me in 2018 on two different properties. they were recommended by my…read moreinsurance company. One property I picked up over 100 nails after they left and the gutters were not done properly. The second property, the roof leaked within two years and when the ceiling fell in on the porch, they didn't want to replace it and blamed me for not notifying them sooner --like I could've known it was leaking up there. They also did not seal the windows or put the lightning rods back up or seceral of the things that were on the estimate. They did not tell me they weren't doing it. It just came on the final bill that it wasn't done and was removed from the charges. I would never use them again and I tell everyone that I can not to use them. When I complained they told me that they had hired subcontractors. that seems like a them problem, and they were always difficult to work with. When I replaced the porch ceiling, they told me that they would pay for a plywood ceiling. It was in 100 year old house and it was a hardwood ceiling. When I told them that they said they'd pay $400 toward the ceiling. They never gave any money for it. Horrible service, poor communication, poor quality work.

My mother was a hoarder. The house was a catastrophe of jumbled papers, unwashed dishes with food…read morestill in them, and a large pile of things that are too unpleasant to mention in a yelp review. Let's just say it was a genuine biohazard disaster zone. William (Bill) Swawell of Servicemaster was one of the few people who returned my calls and did me the service of coming out to inspect the space despite the miasma. He and his team did a great job processing large quantities of garbage and biohazard waste but were sensitive and careful enough to pick out all of the treasures (ie old family photos, important documents, even loose change) buried amongst it. He has stayed involved with clean up projects and helping me to manage a lot of work that still needs to happen at the house; it is essential to have someone I can trust doing this work since I am out of state and cannot directly supervise. Bill has earned my trust for the quality of his work and equally important his honesty; he refunded the unspent portion of our initial deposit down to the penny. I hope you don't need ServiceMaster...it's a disaster mitigation service and no one wants a disaster. But when (not if) disaster hits you will want a team like Bill and ServiceMaster DSI involved in putting your life, home, and/or business back in order.

We had a sewer line backup and had sewer water throughout our entire finished basement. Jay and his…read moreteam did an exceptional job. Jay kept us informed and communicated every detail with us. He was never annoyed by our questions and did everything in his power to make the process as painless as possible for us. I would highly recommend requesting his team!!

A-1 Restoration was a very good company to deal with. All of the workers were very pleasant and…read morerespectful. They all did superior work. We had water damage and everything was taken care of in a timely manner. The workers seemed very genuine and cared about doing a good job. Thank you!

Disappointed in the lack of response. My insurance company selected them to perform some…read moreinsurance-related restoration work. They left me high and dry without a floor for two months while promising to "start soon". Finally had to fire them and bring in someone else who actually wanted the work.

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

We recently discovered mold caused by ice dams in a bedroom closet and knew how important it was to…read moreget it taken care of asap. We were lucky to come across high praise on Yelp! for Tyler, owner of Ellipsis Renovation. Tyler has years of experience and is fully licensed and certified in dealing with mold and other types of hazardous materials. He did a thorough evaluation of the situation and developed a detailed proposal. He explained the mold removal procedure at every step so we understood. We appreciated that he was open to questions and such a good communicator. Tyler has high standards for his work and works hard to get the job done. We trust his expertise in this specialized work and highly recommend him.

Tyler, the owner of this specialty business, is fully licensed and certified in dealing with mold…read moreand other types of hazardous materials. We had a leaky faucet in the garage which went undiscovered until the drywall was shredded and mold was creeping up the wall. I've seen enough TV shows where people's homes can become unlivable due to mold infiltrating areas we can't see so I decided to call in a specialist to deal with this problem. Tyler carefully evaluated the situation and implemented a thorough mold remediation plan to make the needed repairs safely. His prompt service, attention to detail and reasonable cost were all big pluses in my book. I highly recommend Tyler and Ellipsis to handle any specialty restorations!

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Quick response (called mid-day Friday, they were there on time at 8:30 on Saturday morning),…read moreefficient and honest assessment of flood / mold issues. It's in their interest to exaggerate risks to create work, but they were honest after a few measurements that there wasn't any serious hazard and little I needed to do, and didn't charge me anything.

LDR came in after a furnace condenser pump failed and basement flooded. They worked with the…read moreinsurance to get us the best REPAIR possible. Communication was excellent. They were easy to deal with and we are very happy with the work done.

LDR did an excellent job with our house fire restoration. They were easy to work with, very…read moreresponsive and kept us updated along the way. Everyone from the company that we dealt with were very professional and knowledgeable. Our home is finished and is beautiful. They they did very good work And we would definitely recommend them.

I Made an appointment for an estimate, I arrived and they never showed up. I waited over an hour…read morethen called their office. I was told the guy I was waiting to see called the office about an hour before and told them IF I CALL the office, reschedule the appointment for next week.

I can't say enough about the Great service I received from this company. The Customer service was…read moreoutstanding. The people were very knowledgeable and explained everything so that I understood what was going to happen. My place looks like nothing ever happened! Thank You Servpro of Rockford!