Amazing place for all pet needs! It's incredible how much care they put into the place and the…read morecustomer experience. Shout out to CC and Karen for exceptional service and loving all the pets!

I want to keep buying my food here but it's tooo hot and uncomfortable to even walk around. They…read moredon't have a/c and I don't feel comfortable bringing my dog in to get washed here

Good people working there - so helpful - many cute dogs that need homes - young and old - adopt…read moredon't buy !

My husband and I went there to adopt a kitten on Friday 7/24. I had seen the kittens the day…read morebefore and wanted my husband to see them to make sure he also wanted that kitten. First we went and looked at them all and nobody came by. A woman who sits at a desk and unfortunately we don't know her name was going by and we asked if somebody could show us the kitten we wanted. There were 2 snuggled together in the back of the enclosure and all we could see was a ball of white fur. She said they are not allowed to take them out. My husband said how can that be, we want to adopt one of them but we can't tell which is the one. She was very rude to my husband, saying it was there protocol but would not answer his questions. My husband was upset, said we want to pay $200 for a kitten we can't even see, That's ridiculous! She walked away from us not offering any help for us! I wanted to leave and I have adopted prior and donated tons of stuff. Not to mention I do rabbit rescue of euthanasia, abused and dumped bunnies for over 30 years and Thursday this same woman gave 3 young children around 3-5yrs each a treat to give the bunnies. I was shocked that she did that being bunnies will bite little fingers. A vet tech appeared to care for some kittens and he was extremely nice and went and got a girl Emily who came over, checked the microchip, picked up the kitten. all with gloves and took care of us throughout the adoption, She is the type person who should be working there! A person named Alice I think also was rude telling me the same BS as the rude woman. Being in the rescue circle and well known in HRS I feel that I will definitely let people know about your so called protocol. Seems it is up to the employee if they follow the supposed "protocol" Emily was wonderful, kind and helpful in all ways!l Thank you Emily for helping us adopt Fee!

What a great place to bring your dog and wash and blow dry for only $20! This is a SELF-SERVICE…read moredog wash which includes shampoo, conditioner, brush, blow dryer and towels (a bit worn out tbh). (Though we do bring our own supplies but nice to have backup from the store.) There 4 stations and they are constantly cleaning/sanitizing after each use (so far what I saw). The staff there are pretty helpful and nice! And as far as I know there isn't a time limit but it's common courtesy to finish quickly. :)

This is my go-to place for all my dog needs. I come here almost every other week to pick up my Just…read moreFood For Dog. The staff is so friendly and helpful. The store is always well stocked and clean! :)

For well over a year, this has been our local place to shop for all of our pets, especially their…read morespecial diets. Each employee has always been friendly, ready to help and/or give a recommendation. I appreciate their knowledge and genuine service to all of their customers. Oh! It's also hilarious to happen to go in the store if someone is bathing a very vocal husky in the self-serve dog wash area! (Photos are of some of our babies!)

Great customer service and goes out of their way to assist you in your purchase…read more If you live close they may still deliver.

Great local Pet supply store with various dog, cat, and pet food and supplies. Locally owned and…read morevery well stocked, friendly and knowledgeable staff. We came here for our dental appointment for my dog which uses non-anesthetic procedures that we really like.

I love going here to pick up food for my dog. The staff is so helpful, they have a huge supply and…read morechoice of all items. I recommend to anyone.

Their own Website and Yelp show their hours as 10-6 on Saturdays. I loaded up my 3 small kids, who…read morewere very excited to check out the store, and head over there around 5-530 today. Parked, unloaded them, and walked to up the the closed store. A sign was posted that said "Summer Hours" and showed their shortened hours - they had closed at 4pm. I then had the pleasure of explaining to my 3 small meltdowns, err, kids, that the store was closed, and then load them all back in the gas pig. Gas is over $4/gallon and carrying 3 car seats and 2 strollers doesn't happen in a Prius. Whoever made that sign - didn't they stop to think that maybe they should update the more visible postings of hours, rather than a sign that can only be seen when it's too late? That sign might as well be in the toilet, it would be just as useful. Can't really comment on the shopping experience, etc., because I never got to go inside. But what an inconvenience! They've lost a potential customer - I'll continue to support the customer-service based businesses like Shipwreck Cove, LotsaFishies, StrictlySaltwater, and all the others that realize putting customers first will return higher profits in the long run.

I've been ordering my aquatic supplies from this place for years and they have never failed me…read more Quick, easy checkout. Products are always in stock and it usually only takes a day or two for me to receive my shipment. For san diego locals, you can even pick it up at their warehouse to save on shipping. Great staff and a great business. Highly recommended.

Adopted our pup at the Oceanside location! Amazing and Friendly service, excellent recommendations…read moreand everyone was so kind. We adopted a 4 month old terrier in January 2026 who is thriving!

Terrible Experience! I assumed care of a almost 3 yr old chihuahua that had been neglected,…read moremalnourished and un trained. He bite me- of course he has been abused and here I was another person he didn't know, He was humping my dog (yes he is neutered) and I tried to stop this. The bite has healed. I reached out to them because I have 2 older dogs and this little guy was not right for our home, he is young with lots of energy. SD chihuahua rescue would take him because of the bite. After talking with a counselor their recommendation was "Humane Euthanasia" OMG!!! I was appalled!! they did not even meet this dog, the recommendation came from my phone call with them! what kind of organization is this! I will no longer provide any finical or word of mouth support to SD Humane

Extremely happy with this adoption. I was able to go there as a walk in, see any animal that I…read morewould like to, and adopted same day. We were given plenty of food, a collar, and a leash, and now Oakley is a happy party of the family. The staff was great, and they provided me with all the information I needed to take care of our new pups.

We were looking for our fur-ever friend going on months, after scouring every shelter and having…read morethe WORST experience with the Humane Society, we decided to give this place a chance when we got rave reviews from a friend who also adopted her dog here. It was a really clean facility, well kept, organized, and everyone there was super friendly and helpful. You can really see how much they love their animals. We were there going back and forth between a few dogs before we finally came to a consensus as a family, but we honestly wanted all three! Fees were straight forward, current vaccines, microchipped, and fixed was completely worth it. The paperwork was quick and painless as well. The only downfall is that it is on base and kind of hidden, we had a hard time finding it even with the GPS. The other thing was that even though her paperwork said her stitches were removed a couple weeks prior, it actually was not. Only reason I didn't dock any stars is because the vet we took her to did it for free and I'm hoping it was just an issue of miscommunication. All in all, we would recommend this place to anyone looking to rescue!