HUGE thank you to everyone that helped my dog Luna out on Saturday. She accidentally drank some Pinesol, to which I freaked out because I had no idea what would happen next. I called, they picked up immediately, and let me know to come in asap. My fiance and I came in and they helped Luna right away. Although I was terrified for my dog, all the staff worked together to help her and help ease the nerves my fiance and I had. After a day full of anxiety and crying, everyone said Luna behaved super well, and were so compassionate towards the situation. I seriously can't thank you guys enough for everything. Im so grateful for how it turned out, especially cause with pinesol it could've gone much worse. THANK YOU read more

Surfside Animal Hospital - She's back to playing ball! - Veterinarians Near Me - Oceanside, California

Absolutely unacceptable experience at Surfside Animal Hospital. I brought my dog in with a BROKEN LEG and paid good money for what I thought was professional care. After taking X-rays, I was told she would be fine with just a splint and that surgery was NOT needed. I trusted that advice, because that's what you're supposed to be able to do when you go to a vet. Days later, I get a voicemail from Dr. Goren admitting that after "really reviewing" the X-rays -- including images they already had but somehow didn't properly review -- they now believe my dog actually DOES need surgery and that it may not heal correctly without it. So my dog was sent home in pain with the WRONG treatment plan because they didn't even fully review her imaging the first time? That is not a small mistake. That is negligence. This delay could have serious consequences for my dog's recovery, all because of a lack of attention to detail. What makes this even worse is the emotional stress and complete betrayal of trust this has caused. As a pet owner, you rely on professionals to guide you during scary situations like this, and instead I was given false reassurance that directly impacted my dog's care. I paid for professional care and instead got careless decision-making and a complete lack of thoroughness. Now my dog may have to go through more pain, more stress, and more expense because of their mistake. If your pet has anything serious going on, do yourself a favor and go somewhere else or get a second opinion immediately. I would not trust this place with my pet's health again. read more

I want to thank the manager for getting back to me. I was so frustrated with the person who I was dealing with at the time. She managed to explain everything to me. read more

They have done a flawless job at taking care of my dogs. Both have had their fair share of ear infections and Dr. Nicola does a fantastic job with providing me medication that not only helps cure but soothe the pain. Not to mention she loves my fur babies like they are her own. My Yorkie always looks forward to visits with her! The receptionists are always friendly as well. Surfside truly does a great job at making you feel welcome. read more

Ok how do I start, I have two dogs one is a rescue. My budget is limited like everyone these days. I was refilling the flea and worm pills on their website which was $200 and the denied my refill to get another stool sample that was all ready done 3 months ago that was negative. That's an extra $200 in their pocket. So, they lost $200 on the medication. Looks like I might need a new vet. I have been going there for 10 years. I am not sure what is happening with you guys, you used to work with your clients. read more

I brought my senior cat in for an exam and skin issue that required a fur trim. I was extremely happy with the kind and compassionate service from the staff and vet. They were professional and thorough. I will definitely return. read more

Highlights: let's starts with what's important! They are great with handling our anxious, temperamental, and sassy fur family members. They listen to you and are just as nice to the humans as they are to the furry friends. The office does not to charge you just to charge you. They explain all charges BEFORE they do anything and welcome any questions you have. Every time I have gone in they were very upfront on how and when to have services done so our pup would be healthy and so would our bank accounts! It is a very clean office. They even leave out bags in front in case your pup overuses the potty. Note the candle at check in. There is a note that says to be mindful if the candle is lit as someone is saying goodbye to their fur baby. I have never seen this anywhere else and it such a respectful way to support their clients and their families. read more

new puppy new review they are so gentle and loving and helpful here love this very they put my last boxer down and now they are seeing my new boxer always so informative and sweet bring your dog here u will not regret it thanks guys read more

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This place is horrendous. We've been going there for 20 years as owner of 3 cats. We are senior citizens & live on a limited budget. Every visit the prices go up & the customer service goes down. We can't even get flea medication for our 2 cats without expensive appointments. My husband was actually threatened on the phone, 'we won't take care of your cats anymore ...your weeks late for your annual check up' Yes we do have to schedule around our budget (because they raise the prices so much & add so many charges.) Today we tried to get summertime flea medication for both cats & they said No only one cat, the other has to wait for your appointment next week.' I said, 'they will just suffer till then because we have to put it on both cats at the same time.' They still said No. They don't care about animals read more

We had to make an emergency trip last month for my reactive Australian cattle dog, Dash, who needed stitches. It was a scary situation but the front desk lady (Lisa?) was so helpful and got us in right away. Dash is still working through leash-reactivity and terrified of strangers so bringing him in is a stressful situation that I try to mitigate by keeping distance between us and other patients, muzzled, a cocktail of downers, and all the treats. The staff was so sweet and he ended up being very trusting of his vet tech, Ms. Catherine! It almost brought tears to my eyes because building those relationships with him usually takes multiple meetings. The best thing of this most awful situation was finding this place for Dash's care. read more

Surfside Animal Hospital - Dash on his first day with stitches and bandages. Trying to limit his activity and keep him from licking the wound! - Veterinarians Near Me - Oceanside, California

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I have been taking my animals to Surfside Animal Hospital on Mission and Oceanside for at least 25 years. I felt compelled to put a post on yelp because of the warm and sincere care that they give to my dog Oliver. It starts with Jessica who my dog just adores so much it almost makes me jealous. She is so kind and loving it just warms my heart. It doesn't stop there, though the rest of the staff were also very kind and efficient. Danni @ the front desk, Kristin, who took my dog for his shot and Dr. Brennan, who was very patient with my excited boy. I can't thank you all enough for making my visit such a pleasure. Those were just the names that I knew, but there was also a young lady that I can only describe had some great tattoos that also showed special attention to my excited boy. I highly recommend them for your animals care. read more

I have been living here in oceanside for about 4 years and thought that the vets here were very expensive. After taking my 2 dogs to La Habra vets in Orange County, where I lived for 35 years. Now I see how much la habra was charging me for halie my shitzi's ear infections snd other allergies. Continously back for alot of the same things. Her ears got black because they were so infected that poor baby was not comfortable. Then I found Surfside vet decided to try them. Im glad i did. Dr. Nicole Garcia, who is now taking care of her ears. Dr. Has done an amazing job in getting the black out of halies ears and now I can say they are the best vets. No more driving to Orange County. Staff is very friendly and professional. Senior or military discount given. One thing I don't like is that if a technician gives my dogs a shot, clean their ears etc. Not only are you paying for the shot, cleaning etc. You are also paying the tech for their service. Never heard of this in all my days of have dogs, but since they are doing so good with halie's ears, I can't complain. Thanks guys read more

Staff is kind, as are the vets, but having to wait 30 plus minutes every single time we come is just becoming too much. I understand emergency cases but I don't think we've ever waited less than 30 minutes (sometimes more!) when we were on time or early for our scheduled appointment. read more

High staff turnover They are never on time I always arrive early for our appointments only to wait sometimes up to an hour My puppies on a medication for allergies normally they take blood and then they give her a year prescription. We were out of refills so I scheduled the appointment for the bloodwork with the understanding. If everything was OK we would get our prescription well everything's OK but they want to see her in three months for her yearly checkup so they gave me a three month prescription for the Allergy medication. I called and said no I want my year. We did the Blood Work and they said no we have to do her yearly to give her another prescription and I said well it's kind of funny how the prescription last time was for a year and it just expired so obviously something is a little different this time around they wouldn't Budge. Basically they want to do bloodwork twice they get paid twice. I'm done with them. Found a new vet. read more

Never bring your pets here as the new vets are money grabbing thieves We have the nicest dog ever and the vet insisted on sedation for an ear infection They insisted on tests the dog didn't need They insisted on emergency fees of 200 dollars for an appointment on a Monday afternoon They show no loyalty to customers of 20 years! Please give your business to anyone else read more

I had a LONG review typed out but deleted it all to keep it simple. Surfside saved my younger cat in 2020 during the pandemic. She had surgery to remove a blockage in her intestine. She had lost about 40% of her body weight due to other vets misdiagnosing. I was referred here by another vet that wanted 4 times the amount of $$ for the surgery. Just recently, my older cat had an anal gland abscess. I went straight to surfside and the removal procedure was done. She is finally back to her normal self and I can't thank surfside enough. I'll continue bringing my girls here when anythings comes up. Thanks guys read more

Surfside Animal Hospital - Veterinarians Near Me - Oceanside, California

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I recently moved to the area and needed a new Vet. This was the closest to me and my boyfriend had used them in the past with no issue, so it seemed perfect. I only had one visit and then looked for a new Vet. Here's why: Had to pre-pay just to schedule an appointment (strange). The front desk people were not knowledgeable or friendly. When my dog was prescribed some medication, they called me to say it was ready but when I went to pick it up, it wasn't ready. They prepared it for me while I waited. Then they called me a couple days later to tell me, again, the prescription was ready (?!). Just incompetent. Also, Cytopoint injections are $180!! My old vet in San Diego charged $126. I found a nice vet in Vista that is a drive, but worth it. read more

Our dog recently had a bout of bloody diarrhea. We were going to take her to her primary vet (Banfield Oceanside) but they were busy and did not seem concerned about her symptoms. After calling all the Banfields in San Diego for availability, I connected with Surfside, who not only asked how our pup was doing but offered to squeeze us in for an evening appointment. We truly appreciated the team's effort and compassion and will be returning patients -- thank you! read more

We have been going to Surfside for many years and have always had good experiences. We took our dog in today to see Dr. Cobb for an ear issue. It was our first visit with Dr. Cobb, and I really liked her! She gave us a few different treatment options, was patient with our nervous dog, and her team was friendly and efficient. All around good visit. read more

Latest review: my cat went to the ER the other night for drooling. Was told to follow up with a general vet if drooling continues. I called today to make an appointment, and was told although Surfside says they are full service and urgent care, they have directed me back to another Emergency vet due to availability and types of services they can perform. Since the pandemic this location has changed significantly and I would consider alternatives. read more

Brought my dog here for her vaccines and they take great care of her and are pretty quick! I had a hard time making an appointment online for some reason but calling in was easy. Once you arrive for your appointment, you call in and wait in your car for someone to come out to have you sign papers and take your dog in. I appreciate the caution with covid and also could see this process being a little hard for more anxious dogs. Overall, I've had a great experience here with our pup. read more

Surfside Animal Hospital - front of animal hospital - Veterinarians Near Me - Oceanside, California

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Unsatisfactory Service! My husband serves in the Marine Corps, and we are preparing to relocate across the country with our two cats. On 7/5, I placed an order on Chewy for anxiety medication. Chewy requested approval from my vet, but I never received any updates regarding my order. Upon contacting Chewy, they instructed me to reach out to my vet for approval, because Surfside did not want Chewy calling them directly. I contacted Surfside, and although the staff indicated they would leave a note for the vet, they persistently pressured me to schedule an appointment. It's important to note that my cat already had a consultation in February. Upon my follow-up call, Surfside informed me that the vet refuses to provide the medication unless we schedule an appointment. This office's sole focus seems to be financial gain! As a responsible pet owner striving to ensure my cats' comfort during this stressful time, this experience has been incredibly exasperating. Needless to say, I won't be returning to this facility. read more

Had taken my dog there for three years. Service was fine. Then last week my dog needed an emergency gastronomy, and the emergency vet found my poor girl was suffering from end stage untreated diabetes. We had to put my sweet 11 year old pup to sleep. The problem is, I had been bringing the poor thing to Surfside for YEARS. At every appointment I brought up that my dog drank tons of water, sometimes had accidents, had cataracts on her eyes, etc. Tons of UTI meds etc later, but diabetes was never mentioned. Now, in hindsight when I look up symptoms of diabetes in dogs, it seems obvious. I would think twice about trusting them with my next dog. read more

As a long time client, I am sorry to say, I will not go back to this office again. Over the years the experience with this office has steadily deteriorated. Customer service is nonexistent. The wait times are inexplicably too long (expect each appointment to take 1-1/2 hrs or more, start to finish) However, appointment times are difficult to obtain and often granted with all the charm of a DMV clerk. The fee rates are quite high for everything. While I think the Vets are very good (Dr. Seibert the best!!!) everything else is broken. My last experience went as follows: My very sweet but ridiculously anxious hound developed a growth on a toe. After examination the doc recommended labs, x-ray(suggested but not required), histology and surgery. We also discussed in depth, my dog's anxiety issues (4th of July, new years, smoke detector alarms and thunder storms, you get the idea). Medications prescribed for these occasions in the past, not only failed to ease but actually exacerbated it with other issues. The doc recommended an alternate medication and exam was done. The Vet Tech enters, presents me with a billing estimate ranging from just under $1700 to $2500!!!! Just, Jaw dropping.....This surgery was not into a body cavity but for his toe. I was taken aback. I asked the tech to give me 24 hrs for a call back to confirm scheduling the labs, surgery etc. I would pay for the office visit, meds and call in the morning. I was sent to the waiting area. Some time later, a different vet tech approaches me to inquire if I know and understand how to use the medication prescribed. I assured her the doc and I had clear discussion on the topic and I understood its use. She seemed unsatisfied with my reply. She repeated the question several times. I repeatedly stated I understood the purpose and use of the medication. Confused and irritated, I advised her if she was uncomfortable, to confer with the doc regarding her concerns. She disappears to the back office. On her return, again asks me the same question. I told her, I thought we covered this already. I don't know what the magic code word is, yes I understand, is not enough. At this point, I advised her to forget about the medication and would like to check out. It took another 20 minutes to get the bill. So, after nearing two hours, I was shocked, stressing over a $2500 bill, pissed off thoroughly over the interaction with the vet tech, frustrated at the excessive time it takes to process billing and check out! Add to all this, two days later Surfside called leaving a message, I could come and pickup the medication!!!! As if.... I have since taken my pooch to another vet. His office is farther to go but worth the drive for many reasons. read more

I've been coming to Surfside since it opened after following Dr. Siebert here. They called him the "cat whisperer," and he was amazing! I was very sad when he retired, but I stayed. Recently, everything changed. I don't know who any of these people are. I feel like I'm dealing with a "Stepford Wives" vet hospital. It doesn't even seem real. Care, compassion, friendliness, communication, listening, understanding, smiles, the heart left warm and content, "ALL GONE!" Not sure what's going on, but sadly, I don't know this place anymore. Moved to Neighborhood Veterinarian Hospital, and back to happiness. But it really makes me sad that Surfside is no longer Surfside. read more

Hello yelp, I am truly disappointed to have to write this review. We chose Surfside Animal Hospital as our veterinarian because several of our very dear friends have pets under their care. I've heard good things about them. All the nurses we encountered at Surfside were helpful concerned and attentive. This review is not a reflection of the nursing staff. Even after this experience, I'm confident my friends will use Surfside. I however cannot. I'm a home school mom with a torn rotator cuff, about to have surgery. We got our 1 pound, 9 1/2 week old Teacup Morkie Puppy for our 8 year old daughter 5 weeks prior to my surgery. We took Cinnamon and her poop sample (cost $62.50 + visit $52.50) to Surfside for a well puppy exam. Results showed roundworms (meds resolved it immediately) and Giardia (an intestinal parasite, contagious to humans), for which meds and diligent home care were started. I was eager to integrate the pup into the household, but limited due to the Giardia. So, in accordance with Surfside advice, 10 days after the last med dose was given, I took another poop sample for testing, (cost - $62.50) Unfortunately Giardia was still present. Cinnamon was thriving, in treatment for the diagnosed illnesses. She went to bed fine, then woke with projectile vomiting, weakness, lethargy and bloody diarrhea. Completely unaware of the cause, we maintained communication with Surfside all day. Despite ongoing home care, by evening she had to be hospitalized. There was another result on the second fecal result Surfside overlooked. It was an aggressive, physically damaging parasite, Coccidia, that attacks and destroys intestinal lining. So for seven days after the lab result, Cinnamon did not get treated for the Coccidia. 12 hours into Cinnamon's hospitalization, Surfside told me about the Coccidia diagnosis they missed. Before discharge, I asked them to reconsider the $1300.00 hospital bill. The head nurse Rosie argued, but after reviewing the chart and consulting with the doctors, admitted and apologized for the oversight completely. I itemized the invoice with them and agreed to pay for the following for that night: - Office visit $52.50 - Blood panel $189.50 - Parvo Test $64.00 - Glucose $40.00 x 2 doses is $80.00 (second dose was given in error according to Dr. Boise, and was way too much, putting Cinnamon in hyper glycemia) She is 1 pound. How much glucose could you / should you give?? $80.00?? Really?? - Medications $78.00 TOTAL $464.00 I paid $464.00 for the Coccidia symptoms. I figured, even if the Coccidia was being treated, I may have actually gotten these tests. And of course I will pay for her meds. I asked that the additional $327.00 hospital fees be waived due to Surfside's failure to treat the Coccidia diagnosis for seven days in a very small animal. Dr. Boise refuses. I volunteered an extra fecal test for the very purpose of proactively addressing and resolving any existing health issues prior to my shoulder surgery. Had the Coccidia med Albon been prescribed 12/19, when the positive result appeared, emergency hospitalization would not have been required 7 days later on 12/26 to address the life threatening effects of untreated Coccidia in our pet. Despite this clearly documented and undisputed fact, Dr. Boise refuses to waive the remaining hospitalization fees. She indicated she would rather lose our business than accept the full financial responsibility ($327.00) for her own negligence. When I tried to persuade Dr. Boise by reminding her of the friends who recommended me, she accused me of threatening her. I am Thoroughly Disgusted by Dr. Boise's Blatant Negligent Malpractice, as well as her Uninhibited Verbal Expressions showing a Complete Absence of Basic Human Integrity. When Mistakes happen, consequences should be handled fairly. I should have gotten a call saying "Mrs. Morris, we made a mistake, don't worry about a thing." Instead Surfside did not accept the consequences of their mistakes fairly. Here is my advice: Do not depend on the vet to inform you of results, to demonstrate med dosing, or to recommend treatment. Obtain and read lab results yourself. Research. Ask the right questions. Get accurate answers. Cinnamon is home, but not out of the woods. I believe Surfside discharged her early due to their culpability, as she is weak needing 24/7 attn. But we're working to get her well. This incident satisfies the requirements to prove Malpractice, and I will move forward to report to the governing body of this industry. But just think... If a medical practice with a good reputation behaves this badly, what can we realistically expect from the others?? ‍ While composing a review requires an investment of time, I am doing it in the middle of the night because informing others via Yelp may very well be our only recourse. I hope this yelp helps you provide quality care for your pet. read more

Surfside Animal Hospital - Unbelievable - Veterinarians Near Me - Oceanside, California

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Got the pup neutered here. They were very helpful about me picking him up later due to work. They were also very helpful with answering all the questions I had when I picked him up, taking their time with me and all. read more

Huge disappointment! Surfside used to be a great place to take my dogs for care. No more! Care was mediocre and the only treatment offered was a $6000 surgery for a wart removal. read more

Kind, compassionate, and knowledgable. From the minute you walk in and are greeted by Victor (who you'll find to be one of the best human beings within moments of meeting him) to wonderful vet techs like Nicole S. to the deeply caring and vastly experienced Dr. Boisse, you'll know that your fur baby will be in great hands. When I moved to O'side, I was afraid it would be difficult to find the best care for my beloved boys. After calls to 3 other vets left me feeling less than thrilled, I was immediately at ease when I spoke to Victor. Surfside's entire staff has lived up to my expectations and that first impression. If you love your four legged friend, Surfside is the place to bring them for any treatment, from routine vaccines to surgery and emergency care. And please, spay/neuter your pets! (Another great service Surfside provides!) read more

Surfside Animal Hospital - Veterinarians Near Me - Oceanside, California

This review is biased and emotional. We used to love Surfside and they are wonderful for their daily business hours. However, please note, their emergency 24/7 care is not 24/7. We drove our sweet boy to the emergency last night to find the lights out and no answer. All signs indicate that help was available, as normal. After no success and a confirmation that the next closest nearest emergency vet had an 11 hour wait, we were forced to sit and hold our dog in his last hour of pain. No blame for care, but please don't rely on them for emergency availability - their signs are misleading. read more

Unprofessional and condescending group. They take no accountability for what they do wrong. I will never take my dog to the groomer or hospital. Rude! read more

Bad vibes.. I went pre pandemic for a puppy emergency and I would never go back. Receptionist was unkind to every family coming in and they played videos in the waiting room "informing" us all on medications we should purchase to avoid certain diseases on repeat(classic fear porn to make that money). When families bring their beloved members to see you in an emergency...you should feel honored that they chose you in their most helpless hour-relying on your kindness and expertise to guide them through their vulnerability and sadness. If they make a mistake-they'll "correct it" by preforming services you don't actually need to once again...you guessed it! Make that money...or should I say, "take your money?" I'll let you decide when you choose to walk through this door...but if I could do it all over I'd turn around and run. read more

Long time client of Surfside Animal Hospital. Three major problems happened in the span of a year. First, a surgery for my dog that was meant to remove a tiny, benign tumor was a great success, but his post operative pain medicine gave him acute kidney injury and required several follow up appointments where he was sick and got even sicker. Again, more of a cosmetic non life threatening surgery ended up being life threatening. Second, a refill of his Trifexis medication I was billed $100 more than the year prior for the same dose and same number of tablets. I asked why and was told they would call me back with an answer. I received no call. Third, a routine checkup yielded a discharge paperwork that said my dog was losing his vision. After waiting three months to see a veterinarian eye specialist, the eye clinic found no problems at all with his eye health. read more

Not terribly happy with SAH tonight. They are still insisting on curbside check-in (which I don't know why that's still the case since things are opening back up. How much longer are they going to use COVID as an excuse not to have to deal with their human customers in their place of business?). But be that as it may, I showed up today and called three times and no one answered. So I walked into the reception and there were three ladies up there (only one of which were on a phone). Then we got checked in and the vet tech came out soon thereafter (my experience with the vet techs have always been great and continues to be so). After our transaction I gave the vet tech my credit card and then waited another 15 minutes before I decided to go BACK in and ask what the status was of my credit card payment. Credit card was sitting on the back table with the same three ladies sitting there. The SAH Admin needs to up their game (especially if they are going to continue to use COVID as an excuse for their curbside check-in's) or they are going to start losing customers ... read more

I absolutely love Surfside Animal Hospital! We have been coming to this vet for years! Dr. Nicole King treats your pets as if they were her pets! Taco hates the vet, but Dr. King makes the visit that much more painless! She tells you what you need. Then lets you know what can wait and what absolutely needs to be taken care of first. Her professionalism knows no bounds. Taco was diagnosed with liver damage and when Dr. King took blood she said "it could take up to 4 days so if you don't hear, call us" But as soon as she got the results (less than 48 hours later) she called me. YES! The doctor called me! Not a Tech! (Although all the techs I have worked with have been amazing!!) I was astounded! Dr King continues to amaze me!!! Thank you SURFSIDE ANIMAL HOSPITAL!! read more

Surfside Animal Hospital - Taco chillin after his SAH visit! Thanks again Dr.King! - Veterinarians Near Me - Oceanside, California

Earlier this morning I came crashing in like a weeping tornado because my dog had eaten some rat poison that he found nestled among some plants outside of a coffee shop near my house. I was in a panic, not sure where to go upon arriving outside of the clinic, but Victor calmly took control and guided me inside where he was able to calm me down, assess the situation, and ensure Chili (my dog) was quickly taken in for treatment. From there the help and attention Chili and I received from every single staff member was swift, compassionate, and kind. Of course, Chili is who mattered at that moment, but I am grateful to Victor and the staff for also taking care of me as well, as I was in a bit of a frantic state. I would have paid anything to make sure my dog would be okay, but I was pleasantly surprised that the cost of services was lower than I had anticipated. I guess I don't really have a frame of reference, but to me, the fees were very reasonable. After this experience, I can rest assured knowing that this hospital is only a 15-minute drive from my house and that caring and competent staff and doctors are close by should we need emergency care again. read more

Been coming here for over 15 yrs! My adult children bring their pets here also. Until now.... Since Dr.Siebert left it has been downhill. I understand with Covid things are different But making you wait in your car with your pet over an hour just to be seen is ridiculous! Looking for a new vet.... read more

I don't know if there was a note on my account telling the staff to treat me and my pet like shit but I had to call them and ask for a vet to get back to me repeatedly after we dropped $360 on an exam and some probiotics!! I would be on hold for nearly an hour waiting to have a front desk person tell me the vet wasn't available and not give me any follow up. At one point, a nice front desk person was super apologetic and said it was strange that the vet hadn't called me back and ensured they would. They never did. I just got off the phone with a front desk person who literally hung up on me and I wasn't Karening out AT ALL. Even if I was it would have been justified. This is my neighborhood vet and I'm so disappointed. 0 stars, do not recommend at all. Literally the last thing they said to me was "we'll put a note on your account to have the vet call you" not they will call me, not sorry, nothing. My cat and I are in search of a humane and respectful vet that will not rip us off! So sad. read more

We've been going to Surfside for 2 years now and the past two visits I have been so disappointed. The quality of care has gone down hill as well as their customer service. They hardly touch both of my dogs during exams and just recommend very expensive treatment plans. I'm usually in and out within 10 minutes. The cost of care has also skyrocketed. My dogs allergy meds have gone up $150 within the last year. They have also lost all of my dogs medical records. read more

It's been a week since we brought our Lucy in for her procedure of getting, "Spayed." But why wait a week to give a review? Ok, a few reasons. First and foremost, look up the word, Procraster. Yup, wife says that I'm a master procrastinator. Well, guess I'm a "master" at something. Hahahah! Seriously tho, I waited to give an honest review (as always) and waiting a week allowed me to experience the great follow-up (3-4 calls this past week) and compassion of the staff; asking how Lucy was doing and if we had any questions/concerns about the post surgical instructions. Lucy was up and around (in 2 days) being her usual bundle of thunder and lightning. Our experience here was great! read more