Don't come here. Came here while on a trip and when I left I immediately called my salon at home to make an appointment to fix my nails. they left my nails paper thin and so messy. The woman used a method I had never seen before for a french manicure, it was odd. She ended my mani pedi by asking me if I wanted my eyebrows waxed. read more

Unpleased. She seemed rushed and kept getting her glove caught in her took, causing her to cut my cuticles. My nails were very thick and lumpy and tons of glue all over. I just wanted a simple oval shape and color with one nail a different color. She used the wrong color and after I had asked multiple times for her to use the right color she ignored me. This is my second unpleasant visit after giving them another shot I will definelty not be going any more. read more

Pro Nails - Dip powder acrylic nails - Nail Salons Near Me - Traverse City, Michigan

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This is always my go to nail salon! Staff is welcoming and efficient! Nelson and Dianna are amazing, always ready to go the extra mile if you want something extra. Make an appointment if you are in a hurry as they are usually busy. read more

Pro Nails - Thanks Nelson! Such an amazing dip design! - Nail Salons Near Me - Traverse City, Michigan

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They upcharge you absolutely everything and don't have prices posted for all these up charges anywhere so you don't know until you've already gotten it. I got a pedicaute the man cut my foot and refused to give me a bandaid and then dug into the cut with his bare hand and I asked again and they kept saying "no, no need" Two weeks later I have warts all over my feet and I've never even had them before. read more

The most horrible service ive ever experience!! My nail technician was so rough and kept bending my fingers in ways they should never bend. She never asked me about my nail length just continued on to getting my nails. Not to mention that she was on the phone the entire time she did my nails. I showed her my reference photo and it looks nothing like what i receive. This establishment has horrible customer service!! My appointment felt very rushed, it only took 35 minutes which should never be the case or that's way to fast. My nails feel like they're about to snap off any minute. I will never be returning to ProNails in Traverse City Michigan ever again. I would absolutely not recommend this place to a single human being. If I had a choice I would not even rate this place a one star but it's not gonna let me post it if I don't. They charged me $70 for this and it isn't even what i asked for! read more

Pro Nails - Nail Salons Near Me - Traverse City, Michigan

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Brand new nail salon, very cute inside, and my favorite part - so clean. Love the lighting and all of the new massage chairs. I got a pedicure which was exceptionally done, 32 dollars for the regular. I'd highly recommend this salon! read more

Visiting from Austin, TX... my family lives here and since this is the only place opened on Sundays, my sister and I gave it a try. We should have listened to our aunt and waited til Monday and go to her fav nails salon, at 'The Nail Bar' or mom's fav, QT Nails!! Our patience was tested, indefinitely. . I called and made an appointment for us and when we walked in, we were asked to wait. 10 mins later they seated us. One young gentleman approached me, not a word but went straight to my toes! My sister had to wait another 10 mins, and a mature woman approached her and went straight to selling her services ("nail ok? Dip nails, good. Dip." The woman would not stop pressuring my sister to have her nails DIP and I kept saying my sister just wanted the Gel, "No Dip." The woman continued... we were so frustrated, she would not take "no" for an answer. We learned later she wanted my sister to have fake nails as well... Nothing relaxing about this whole experience then the gentleman who was doing my toes left me for another customer, who apparently wanted a new set of fake nails! The gentleman said he would be back but he never came back, my toes look awful!! The woman who was doing my sister's toes continued to sell and I ultimately , had to use my Google translator to stop her (In Vietnamese). Then we were asked again what we wanted for our manicures and we both said, "GEL"!!! We heard an older woman uttered the word, "Dip" and another woman said, "Shellac", omg!! Later, a younger staff approached us with perfect English and said there's no diff btwn Shellac and Gel. Um, really... "Shellac and Gels are not the same service. Just as the ingredients, procedures and results for Acrylics and Gels differ, the same is true about Shellac vs Gels." I would not recommend this place unless you want this kind of service, customer service needs to be professional and friendly... Guess how much they charged me at the end? $55, $45 (pedicure), $40, $40 (manicure), and a mature gentleman rushed through my manicure but at least he wasn't rude!! My sister said the young lady who did her manicure was nice and professional... We tip more than 20% usually but 2 out 4 received just 10% tip, they did service us even though the experience was above and beyond, unpleasant; We will never go there, again! read more

My nails looked awful. Had Dip done. She filed them crooked and the finish is all splotchy and horrible. The color isn't uniform and I can't wait to take them off. Will never return to this place for any service. read more

Pro Nails - Nails - Nail Salons Near Me - Traverse City, Michigan

We were pedicure walk ins and Nelson & Allie took great care of us. Very friendly! The foot massage was one of the best I've had. Salon was clean and professional. We will be back. read more

I got sns nex-gen dipping powder nails with tips and they turned out great! I came in as a walk in and they catered to me quickly. Will definitely come back and recommend to other. read more

Pro Nails - Nail Salons Near Me - Traverse City, Michigan

This place was great! Walked in and they did the best to accommodate me even though they had a big party coming in soon. Came in for a pedicure and now it is the only place I'll go to! They use single use disposable supplies and they don't charge an arm&a leg!!! Everyone was polite and sweet, I walked out with a lip wax, a pedicure, and a manicure! read more

came in when it was busy but they made time for me and my two friends as walk ins! i got white dip w extensions bc my nails are super short and they're so cute i love!! would come back :) read more

Pro Nails - nails!! still a lip dusty bc they were just finished here - Nail Salons Near Me - Traverse City, Michigan

Would not recommend for dip manicures. It was rushed and poorly done. Messy when I left. Went back two days later to fix a chipped nail. Another one chipped the following day. read more

Went to Pro Nails today for the first time with my daughter. We waited for a bit which was fine but after being sat down and attended to I was told that I was going to have to wait longer because the front desk person forgot about another person who had made an appointment. There was another individual who came after us that he continued to help. I said fine that I would just skip the manicure. He then made accommodations for everyone. Neither I or my daughter were given a complete manicure. All they did was shape our nails, apply some color and charged us $40 each. I will not go back. read more

One of the best pedis I've ever had. They offer about 4 levels of pedicures, some have massages, etc. I got the basic one and it was great. Polish is perfection! I would definitely come back while on vacation in the area in the future. read more

even if you make an appointment you'll still have to wait 30+ minutes or they will tell you to come back later or next day! they take whoever walks in and disregard there books completely! super inconsistent work done. I will officially never return after my last dip manicure. my thumb cracked the first day and now is completely off 3 days later. my dip manicures used to last 2+ weeks read more

When the nail salon first opened I was super excited to have a nice one in my area. There was a husband and wife that worked their and did an amazing job. Since they left it had gone down hill. 2 times I got a pedicure by an elderly man who knows no English and kept leaving my big toes too long, they keep cracking and breaking off!! I tried to explain it to him and so did another lady, he couldn't even finish the pedicure. So I had to wait while the owner bounced back and forth between clients before she got to me. So two times with mediocre service I decided to go back a week ago to get a full set. The owner did my nails and probably stopped at least 12 times to answer the phone, help customers coming in, and ordering her other employees around. I got a super rushed job and 1 week later I have 5 broken nails for $45!! I' d never had that many break on me and have had nails on and off for 30 years. What an awful job. Also, they do not use acrylic when they do a full set, they use the dipping powder and it is not strong like acrylics. I'll never return. read more

I have gotten my nails done here many times. They consistently do a great job each time. Their customer service is top notch as well. When they are busy they don't let you sit there 20 mins wondering if you will ever get service. They acknowledge you right away and let you know the wait and try to get you in as soon as possible. They are the best nail salon in Traverse City. read more

I was in and had a ok experience but needed a repair 5 days later. I waited an hour for different nail techs to work on repair while standing and doing shabby job. Obviously they weren't getting top dollar so no one cared. Was there an hour soaking nails. Ugh. Got up and left. Ps. HATE when techs are all talking to each other in vietnamese. VERY UNPROFESSIONAL. Won't go back!! Treat customer fairly! read more

I booked an appointment for my mom and I to get my nails done and it was the most unprofessional atmosphere we have been in at a nail salon the lady doing my nails was on the phone the whole time and got up and walked Away from me to talk on the phone multiple times. My Nails are horribly filed even tho I pointed it out to her and I also have a cut up the side of my pinky from where she filed my skin. My moms nails are also super poorly filed and the lady doing my moms nails also cut the lady before us finger. We do not plan on going back. read more

Very disappointed in the service and the cleanliness. The fill I got was painful and from now on whenever I am getting that kind of pain from any nail tech I will just get up and leave. The tech's supplies and equipment were filthy (I really should have walked away). Her clothing was filthy also. Sorry if someone thinks that comment is racist but there is a difference between a clean shirt and one that is filthy and it is not racist to notice the difference. Also, I have very little confidence that anything is sterilized between customers. I wish I could rate this business with no stars at all. read more

This place plays the game of making money by performing quick service that doesn't hold for more than a week, then when you come back they charge you to fix it and pay more for fills. This business model will not sustain them more than six months to a year. People will catch up and go elsewhere. read more

They have always done a great job! The past negative reviews are extremely racist and petty! I always recommend this place!

It has ok service. 1 of the chairs are broken. They only had four to five people working. I like there pedicures. They spend a well amount of time on feet and hands. I would not recommend this for your first choice but I would recommend it for an emergency manicure or pedicure. read more

Diana was speedy and efficient! I tried the powder-dip for the first time. I will definitely be going back to her from now own. Thank you so much!! read more

Was a walk-in pedicure/manicure on a Thursday morning. Pedicure was done by someone I believe was very new at doing pedicures. Individual could not speak english--had to ask another tech to translate my comments. Barely touched the cuticles. Also, the manicure was a waste of money and time. I just wanted a very basic manicure--just looking for trim, good cuticle clean up and clear polish. What I got was no cuticle work and the polish peeled off that afternoon. Additionally, the tech kept pushing to get me to get a more extensive nail service. As other comments indicate, the facility was clean and laid out nicely. However, I will not return. read more

Dishonest pricing and unfriendly service. I am a neighbor of the business and came by three weeks ago for a manicure. I came in close to closing but the ladies behind the counter pressured me into sitting down even though i insisted i could come back the next day as i didn't want a rushed service. The sold me on a Dip manicure and I was told it would last 4 weeks. I was satisfied upon exiting even though they had caused two cuticles to bleed, I enjoyed the look of the manicure and the availability of my fingertips. Fast forward three weeks, my nails are chipping and falling off. I enter and explain that i need them removed and she begins to upsell me on another manicure. I understand this is the business, and i politely decline stating that I will return after my next paycheck because I can't afford another $40 manicure today. She argues with me, saying that it's only $40 and it is better for my nails if i do them back to back- which i have a hard time believing. I tease her and say "unless you wanna make this one free, i can't afford it until next week." So she stops badgering me for a few minutes. At this point, I am super satisfied with the fact that she offered to trim my nails, she files them down and puts some cuticle oil on them and I figure to myself, maybe i should be more patient because she is being super nice. Halfway through, she begins talking about how i need my eyebrows done and I say, "No, thank you." She looks up at me and says, "yeah, yours look good" in a very judgmental way. She tells me to wash my hands and I say "before i do, can you break this $20, i'd like to tip you." Which is when she tells me it's $8 to take the nails off. She never once mentioned there was fee for nail removal. I probably spent 10 minutes in that chair and the only word exchange we had was about me spending more money. What happened to hospitality? You should make your guests feel welcome and be upfront about all costs before service. I'm disappointed that my neighborhood nail salon is so rude. Any 5 star rating on this site was bought. read more