My nails have never looked so good. The man who did my nails was kind and did a perfect job on my…read morenails. Over a week later; they look like I just had them done today!

Called and got a same day appointment (they are appointment only). CLEAN and private. Nice, updated…read more polish choices. Loved the pedicure accompanied by a strong food massage. The owner, Q, is pleasant and we shared excellent conversation. I felt very welcome and cared for. Asked about shape, length, and offered choices for the manicure. Beautifully decorated space. True salon experience so a little lengthy. Can't wait to go back!

FYI - this location only does hair!…read more they used to do nails. The owner is very lovely if you need your hair done! Also, she can recommend a woman on the peninsula who does nails, but you will have to schedule in advance . If you need some thing done sooner, you'll have to go to the nail bar in Traverse City

3-stars for the product/s used, 5 for the facility and people. This shellac sh*t sucks! This is the…read more2nd manicure that's used shellac, in-turn with the 1st shellac manicure tying as the worst I've ever had! (Late to the manicure party - particularly the gel-kind - I've still had several dozen manicures over the years. There've been issues here and there, but nothing like the outcome from the use of this shellac sh*t.) Should I get another manicure in this area I will be specific in seeking a place that does NOT use the product. My nails were done on a Wednesday afternoon (and they were super-cute!) By Saturday afternoon I was back in getting my chipped index finger fixed. Sunday my other index finger chipped. In less than a weeks time I had chips in 4 nails (not including the index fingers). One week and one day in the polish lifted and peeled on both middle fingers. (The silver lining, I suppose: I wasn't flipping you off! I was showing you my defective manicure...) I'm guessing I COULD have gone back for the other index finger to be fixed, but not having had this as my experience (with the exception of the prior months shellac sh*t manicure) I was sensitive to calling back. No reflection on the facility or the people. The facility is clean, bright, and cheery with ample parking. The people are friendly, attentive, and fun/funny. Their prices are in-line with other salons. The problem is the only option they have for manicures is with the shellac sh*t. Thus, short of their coming up with other gel offerings, I won't get another manicure with them... :( Did I mention shellac gel S*CKS?! K. It does. End of story.

My first time to have my hair done in Sutton Bay. Great atmosphere! Lizzie did my hair. She is…read morefriendly and talented. I feel like I look great! I'll be back soon.

I had my first haircut with Melissa yesterday and was so impressed with her skill and outgoing,…read morefriendly personality. She took the time to really understand what kind of cut I was looking for and how much shorter I wanted. It was the best haircut I have had in a long time. I thoroughly enjoyed my first experience and have made appointments with Melissa for the rest of the year.

Ellie did such a fantastic job with my hair. I came in, completely terrified of getting bangs. She…read moretold me that we would cut each strand of hair a bit by bit until I was happy and comfortable. She took so much time with me and mentally made me feel so at ease. We ended up going full bang and she did an excellent job. I am not from Frankfort, but I will be coming back here for my haircut just so I can see Ellie. If you are interested in short hair, bangs or layers you need to book an appointment with Ellie. There is no other way. She is a magician with scissors!

Rachel is truly a master at her craft. I don't care for hair! Done! Facial sooo relaxing. Shes…read more down to earth and plays great music!

My daughter and her friend had an amazing experience here! We did a walk-in and only had to wait a…read morecouple minutes on a packed Saturday morning. Gel manicure and reasonably priced! I highly recommend coming here! Staff are friendly and give wonderful, positive vibes!!! Place is also very clean!

SUMMING IT UP: these techs need better training!!!!…read more Based on others' reviews, I'm not the only one who had a bad experience. --- I went here for the first time on June 11 for a dip manicure. It's a cool place - well lit, techs lined up like a bar! Very busy. Trendy. Notably, the receptionist is so sweet, with a soft, soothing voice, which is so nice for such a busy place. So, I had my nails done, and they looked great. The technician was pleasant enough. No chatting, and a little hard to understand. But She asked me if I was happy and if I would come back again and I was, and would have... ...IF my nails had stayed nice for 3 or 4 weeks! But they cracked -- within a week. Hairline cracks all over!!! I've never had that happen! Was it Applied too thick? Now they are all chipping and breaking off and look horrible at 3 weeks. I can't trim or file them - they crumble, shatter when I try to trim off the chipped/broken ends. So disappointed- wasted time and money and my nails look awful. At my usual place, the dip lasts 4-5 weeks before I have to change it, as my nails have grown out too much. Disappointed. Will not go back. I went back to my regular place and had it all removed. My nails are so short and thin, some actually HURT if I put any pressure on them! I just had my regular nail tech put strengthener on them. I will let them grow out and heal.

Sue at Regal Nails inside Walmart is the BEST! She is professional, clean, compassionate, and has a…read moregreat sense of humor. My family all goes to her and her work is perfection! We love Sue!

We had pedicures. The salon is clean and friendly. The foot and leg massage was the best I've had.read more

My husband and I thoroughly enjoyed our pedicures with Andy and Ken! Very friendly and pleasant,…read moreand my tech, Andy, gave the BEST massage! we will definitely return!

First time visiting this nail place because my usual one was booked!…read more This place accepts both appointments and walk-ins, which is convenient but it seems as though the management does not know how to manage their appointment times. I truly enjoy getting my nails done and even if it's not the best place (reviews, environment, etc.), I typically enjoy my experience. Here, however, I did not. The ONLY reason I did not give 1 star is because the three workers in there were nice. I had made an appointment a few days in advance for an acrylic fill. I went for my appointment at 1PM, and they acted as though I had never called, they didn't know my appointment, what I wanted, etc. I think they realized I did call because they spoke to each other and were able to honor my appointment. However, I did not even get seated until 20 minutes after my initial appointment time. With everything going on, I knew I would have to be understanding and I had no problem doing so! It was seemingly unorganized and chaotic. Now, to my nails. I wanted a pretty neutral so that I'd be able to wear them with anything. I got the color DD05 "Crepe." Going extremely fast, I had round shaped nails before and let's just say I barely have any nails that match at this point. I have photos for reference, they seemed to rush through all of the drying processes so that they could get someone else in my seat. It looks like a watery, marbled paint and I assure you this is not what I would have chosen! Not to mention the walk-in part, there were about 4 customers asking to get their nails done while I was getting mine done. They said yes to every person, and told all of them to come back in 20 minutes. Maybe I am wrong, but I'm unsure of how they made that work. Overall, I will not be back and absolutely do not recommend. While I think the employees were nice, I believe that focusing more time on their clients already in the chair would make for a better experience. I do not plan to return and I wish I had never gotten my nails done here.

The resort spa is wonderful! It is open to the public and you do not have to be a guest to…read morereserve a treatment at the spa. There is also a free parking lot right next to the spa entrance. When you walk into the spa there is a small area for gifts and things for purchase. Lululemon quarter zip sweatshirts, sweatpants, some fine jewelry, body sprays, etc. You check in at the spa desk from there and they hang your coat for you. From there you wait in a separate waiting area which offers complimentary granola, water and tea. You do not wait very long. When it is time for your service, a spa worker will bring you to your designated area based on what service you are there for. I have visited the spa twice this year for pedicures and both times have been wonderful experiences. The pedicure area is very clean and sanitary. I had Delores both times I visited and she was so great. Very gentle, informative and detailed oriented. The spa at the resort has been exceptional with their services and their kindness and I will definitely continue to visit when I am in the area!

I visited for a lash tint and lift, but unfortunately, the results are nonexistent. My lashes are…read moretinted, but one side has a barely-there curl and the other isn't curled at all. The process itself was very uncomfortable; the technician applied significant pressure to my eyes and left a bright light on unnecessarily. Unlike other local spots at lower price points, there was zero effort toward client comfort (no neck or hand massage during the setting time). To top it off, they auto-add a 20% gratuity and will question you in front of other customers if you try to adjust it. This feels like a business charging for its "prime location" rather than the quality of its work. Save your money and find a local professional who can actually deliver a lift.

What a great place! Ahna is wonderful--she came in early to accommodate me (we are in from out of…read moretown). She took her time and did such a lovely job. I will definitely come back when we are in town this summer :)

Ana did a wonderful job fitting me in before my vacation and my nails aturned out beautiful. She…read morewas meticulous and very kind-I will be going back!

Super clean Super sweet personal genuine…read more Super job complete Super location High quality

Dakota was great - very welcoming, personable and easy to talk to…read more Salon is small but tidy and pretty comfortable. My disappointment was that my hands were not soaked before the manicure, which is unlike any salon I have been to before. Also, two nails chipped within a day while the others lasted for over a week! Be warned about the price. It may be competitive for TC (don't know since this is the first salon I have been to since moving there), but it is 45% more than a mani/pedi in the Detroit area.