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    Pro Nails

    3.6 (10 reviews)
    InexpensiveNail Salons

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    Nail fill-in

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    Sliced nail to the flesh and actual hole in the nail that the owner clipped off
    Ashley M.

    The owner is a hot head. I made a 5pm appointment with Linda this week for a soak off and gel manicure. When I came in, the owner insisted on peeling my acrylic set off with another nail tip. I told him no bc I wanted to retain length and not to risk damaging my nails. He insisted and said that my set was already loose although I knew it wasn't. Feeling rushed, I allowed him to do it as Linda stood and watched on. The first nail came off but guess what, the length went with it. I looked, he looked, he apologized. By the time he got to the last nail, it felt like he was ripping my actual nails off. He took the nail tip, very quickly ran it under my thumb nail and sliced my actual nail in the flesh area. I felt it and immediately told him that it hurt. Before I could say anything else, he took his clippers and clipped what he thought was acrylic only to realize that he was clipping flesh. My nail began bleeding to the point where he had to apply ointment to get it to stop. Fast forward, he still charged me for the take off. It's 3 days later and my nail is hurting progressively. There is a literal hole in my nail and it's peeling and hurting more. I just called and asked for a simple refund for the takeoff only for my peace of mind and was told no. The picture is of the hole and the clear slice across my nail and into the flesh. It's worse today.

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    7 years ago

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    3 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Kevin always does a fantastic job on my nails! Everyone on the staff is very welcoming and kind! Highly recommend him and his team!

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    13 years ago

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    Maricela's Day Spa - Gorgeous trendy hair color and Hair Cuts.

    Maricela's Day Spa

    3.6(8 reviews)
    2.1 mi
    $$$

    Jadie is the best massage therapist! She knows what she's doing! She's helped me with scar tissue!…read moreI always leave feeling good and never in pain! She's the best!

    I bought my wife a whole day at the spa, which included a massage. Overall the day went well,…read moreexcept for the massage. My wife chose the "quiet" massage so she could just relax. The lady giving the massage proceeded to complain about everything for the entire time. She talked about how she hates Lufkin and the drivers don't know how to merge, especially the "straight, white, men drivers". She apparently thinks that southern accent makes people sound stupid so she tries really hard to get rid of hers? This went on for the entire time. Needless to say my wife was not impressed. In what world would someone think this unprofessional and hateful behavior is acceptable at a day spa for relaxing. Everyone is entitled to their opinions and views but keep them to yourself when you're supposed to be in a professional environment. I didn't want to post a review before trying to resolve the issue with the owner. I called to talk to her and was told that she was gone for the day and would get in contact with me. Two business days later....nothing.

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    Maricela's Day Spa - Over 20 years of Customer Service in our Lufkin,Texas Downtown Location. Spa Packages And Gift Certificate.www.MaricelasDaySpa.com

    Over 20 years of Customer Service in our Lufkin,Texas Downtown Location. Spa Packages And Gift Certificate.www.MaricelasDaySpa.com

    Maricela's Day Spa - Our Spa Pedicure Deluxe Room with our Three Spa Chairs in a private atmosphere.

    Our Spa Pedicure Deluxe Room with our Three Spa Chairs in a private atmosphere.

    Maricela's Day Spa - Hair Stations and  our waiting area.

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    Hair Stations and our waiting area.

    Pro Nails - othersalons - Updated May 2026

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