So this is my second time through a round a PT here at this location. It's my shoulder this time,…read more but last year it was my knee after surgery. I have to give the employees at this location a 5. They care about helping their patients get better and learn how to keep progressing at home after therapy is over. The PTs and PTAs that I have had assigned to me have all been polite and knowledgeable. I even forgot my to go cup there one week and they went out of their way to keep it several days for me until my next session (that's above and beyond as it would have been easier on them to throw it away. It was even rinsed out). Equipment all appears in working order and is kept clean. The front desk staff are also very competent and great to work with. Here are the downsides (which in my opinion are mgt issues outside of the control of this PT location so I didn't ding their review: They are busy as in it takes 3-4 months from referral (even from their own doctors) to evaluation. They do prioritize surgery patients (so no wait time there) and took can take your referral for PT where ever but that seemed liked more work for me than waiting and I couldn't be bothered this time. You can't call the PT desk directly...and that's annoying... you have to call the CORE main number and eventually you get transferred to them (this does take more than 15 min usually so hang in there!) All in all I would use this location and core again for PT, once you get in.... they are great.

Ethan & Travis are excellent. Highly recommend this facility. Great team to work with. Exercises…read moreare redundant but effective. Friendly environment overall. I'm still active and the treatment has helped me continue playing softball & golf at 59.

Got a referral to Foothills from my primary care doctor after I injured my right hamstring. I'm…read moreprimarily a cyclist, but started running in February with a goal to do a full marathon by year-end. Hence, my referral to Foothills Sports Medicine. I received a call from them the moment my referral was processed to schedule. They were able to schedule me as early as the following day. Super convenient location in Peoria right off 91st x Olive. Plenty of ample parking. The entire facility is incredibly clean and I was greeted immediately after I walked in. After scheduling, they sent me a link via email that allowed me to print out and fill out my new patient paperwork. Once I checked in, they assigned me a physical therapist. Miranda met me with and I explained in detail how I messed up my right leg. She really listened to me intently and explained how we'd be proceeding. She examined me and agreed that there was no reason why I should be injured and also could not understand why I'm not qualified to ride in the Tour de France next year. She cupped the back of my leg in order to allow the muscle inflammation to do its thing and also recorded me running on the treadmill. We critiqued my running style and even though I think I look like a superstar, she gave me a few suggestions which will inevitably have me feeling better. After that, I learned a few new important stretching workouts (which I discovered I am not entirely coordinated at) and also got hooked up to the TENS unit which felt good. Prior to leaving, Miranda gave me some daily stretches to do at home and also cleared me to do some light jogging to keep things moving. It was a great visit with her and I learned a lot. She answered all of my questions and overall, I'd say it was beneficial. I hope that I'll be back to 100% very soon. I really wish my insurance covered more of the visit because money for awesome new bike parts is now going to making my hamstring better. Thanks for all the awesome help and thanks for everything you do, Miranda!

This is the way physical therapy should be done I am a corrective exercise specialist and a…read moreclinical massage therapist who works with an entire family that truly believes in Impact and their process. Eric and his team have been working with my client and her family for years, and when I came into the picture, I tagged along to shadow Eric's work. I was fascinated by the care, skill, and professionalism that was taking place. Immediately I knew my client, after her broken tib/fib (10mos) treatment, had been in great hands, and it really had shown through her results. She and I have been able to progress her recovery at lightning speed, which made both her and myself very happy! Eric and Sarah and the crew have done an amazing job, and it's very easy to see the reason for their success. They care about the patient, the community, and the process, and their access to a gym facility makes them second to none. Thank you IPT for all the work you've done in having such a great Impact on my client's lives!!!

Impact Physical Therapy has been amazing so far. I was in an accident that left me with several…read moreinjuries, and being in my third trimester of pregnancy has made getting treatment extra tricky. A lot of places either don't have experience treating pregnant women or are super limited in what they'll actually do, which can be really frustrating, even with my OB's approval. I was going to another PT place before this and honestly felt kind of hopeless. They weren't very personable or confident, and I felt like they were too scared to touch me, like I just had to wait until after I gave birth to get real help. I knew I was capable of doing more and wasn't improving at all, it was starting to take a toll on my mental health. Deciding to switch to Impact was the best move I could've made. The care here is night and day. You actually work with physical therapists one-on-one, not just techs, and everyone is super friendly, professional, and knows what they're doing. They offer a bunch of holistic treatment options like cupping, massage, dry needling, stretching, and strength work. I've only been going a little over a week, and already I feel so much more hopeful. I'm willing to do the work, I just needed the right guidance, and they've absolutely given me that. They don't treat me like I'm fragile or extremely limited just because I'm pregnant, and that means so much. I'm excited to keep going and finally feel like I'm on the right path to recovery.

Dr. McCracken and all of his staff, as well as his massage therapist Colleen, are the most amazing…read moreteam I've worked with! Not only are they all incredibly compassionate and on time, but they have a deep knowledge of accident and injury cases with a holistic way of treating. They focus not just on reclaiming physical health, but also mental and emotional health. Their practice is all about healing, not just treating the symptoms. I've been very impressed at their up-to-date knowledge, network of referrals, and treatment.

From the owner: Welcome to West Valley Accident & Injury where it is our goal to offer the best in personalized…read morecare for your injury treatment needs. Our dedicated medical director, Dennis P. McCracken, MD, brings his 30 years of experience and expertise in Emergency Medicine to the Valley along with his warm and caring bedside manner. Our bilingual team understands how difficult it can be to recover from an injury while trying to manage all of the challenges that come with it. That's why we use a collaborative approach in effort to make you "feel better," both physically AND emotionally as you go through your accident and injury challenges. At West Valley Accident & Injury, we're dedicated to providing high-quality, personalized medical care. By continuously evaluating and upgrading our services, we ensure that all patients receive the best treatment for their needs. Get in touch with us today to learn more and schedule an appointment.

Great care service and friendly staff. would highly…read morerecommend to anyone who is on a tight budget.

Mountain pain made me much better. I'm much better now to all the staffs and all the workers they…read moredid an excellent job five stars if they can get 10 they will get 10 thank you Mountain Pain specially, the staff in the office for calling me all the time making sure I get here on time thank you thank you thank you Mountain Pain . Thank you to Hildeliza, Daisy at the front desk, Dr.Drew and Bricilla on the chiro side, Dr.Sybil and Anna for physical therapy and Nicholas & Wendy for pain management

Knee PT was fine there and I liked who I delt with…read more One person there seems very immature and says insensitive things to elderly customers walking in- during one of my appts- one elderly gentleman came inching in with his walker to do his regular Pt it seemed like. This younger guy who is apparently early 30's knew his name & had the gall to say, "I bet I'm in worse shape than you as he is tossing a football in the air and then shoots a washcloth into a hamper like he was shooting a basketball... and the elderly gentleman seemed very put-off by his comment and said- yeah I doubt it how old are you and he proceeded to say he was early 30's... And the older man scoffed and kept inching his way past him using his walker... Very distasteful. I'm glad I never had to work with that person- I would have requested someone new or this review would be way worse. I went a handful of times this summer and did a lot of Pt I was used to before moving to this area.... I was playing in a summer basketball league and needed the extra support for my knee and therapy to help me recover between my practices and games. I referred my mom there and I also took my teen son there- who has been going through a growth spurt forever it seems and while playing competitive basketball, he's gotta maintain proper form doing things and support his active body as it's growing with Pt moves to help strengthen his core to support his high impact training. We saw another person- Jeremy and he was helpful and patient with my son. Took his time and we got a printout of moves for him to continue before/after each practice and game. We also did cupping on his lower back. Which helped his muscles recover quicker. I'd recommend him for sure! Great bedside manner! Thanks Jeremy!! They also did scraping on the backside of my knee where my tendons were getting really tight. It helped a lot but man in the moment it HURT!!! Wow! My son's basketball coach and my fellow teammate also went there this summer and she has had major issues with her Achilles and they scrapped that as well so she could keep playing g with us. After wasting soo much time since about 3pm today and now it's 4:18- I finally have a $9.86 bill handled that they had left on my account... Apparently I'm supposed to get a free hat for my referrals but- keep the hat- handle the $10. Like come on... The front desk girls couldn't give the proper info needed to make the payment on the automated system and then she hung up on me and proceeded to call me back claiming the call was disconnected. Yeah... right. I don't buy it. Just let James know how they need to make their payment system more seamless and their offices should KNOW how to direct a customer to pay their bill with a reference number- not the statement number. Like what I had to deal with. They have a lot of elderly people there and I highly doubt they want to sit on the phone playing g phone tag and dealing with automated systems just to pay a bill that the actually office who treated them for-couldn't handle themselves. I bet far less patient than myself. Take note corporate. Had I not had to deal with all that- they would probably be 4 stars... because of the younger guy with dumb comments to clients that everyone on the open apt floor could hear loud and clear.

Jamie is my therapist and she is a rockstar! She is extremely thorough about The steps we need in…read moreorder for continued (with improved) mobility! Communication is everything to me and Jamie and her team work diligently for my physical and mental success!!

Tom and the gang at Above and Beyond are as good as it gets…read more Very professional and effective. Easy and comfortable to talk to. Highly recommend them if you should ever need any physical therapy needs. A+

So I have to start by saying I would definitely give this place a 10 plus star rating if I could…read more I was referred here by my insurance company. The office is always clean. I can not say enough about the staff, they are absolutely amazing. The staff have always returned my calls, know my name when i come in, and i have never had to wait more than 5 min to be seen. David Tom Connor and Sam are super amazing. They all took the time to listen to how I got injured, what my complaints were, where I would feel pain while doing the exercises. If I was in any type of pain while doing an exercise they would think of another way to do it so I could still continue to strengthen the area I needed to. Absolutely amazing team. P.s. Love the super hot towels and the soft tissue massages It REALLY REALLY helps to loosen up the injured area.

I would highly recommend this 360 Physical Therapy location. The office staff really know their…read morebusiness and they got my insurance approvals and got me into the clinic. Nayeli really knows her business. All of the physical therapy staff are great too. Once this Covid-19 settles down I plan on returning.

Harry, the 'manager' is too busy looking at his phone to manage the filthy facility. The 'pool' is…read morenot even cleaned monthly. Equipment is not cleaned from one person to the next. There is no guidance on how to use the equipment or how to progress. There are no certified therapists. Someone needs to call OSHA.

I may upgrade this later as I have nothing to compare this with. I started out with a limp early in…read morethe year that I pretty much ignored as it only bothered me for the first few steps each time I walked. Then one morning I awakened with a jolt and severe pain. I am now familiar with torn ligaments, apparently sustained in a fall late last year. And with the onset of arthritis. All 3 of the doctors I talked with suggested physical therapy for 4-6months and taking another picture. This was the place recommended by my primary care physician The atmosphere is real laid back. And they seem to know what they are doing including operating as a group. All I know so far is I hurt the next day or two. :-)

Great staff the treat you like family and they care about you that all work together to give you…read morethe best treatment

I've been to this place a few times, and mike is amazing at what he does. You get 1 on 1 assistance…read morefrom a qualified pt. I've gone to a different place where pts only talk to a pt for 5-10 min, and the rest of the exercises are overseen by an unqualified college or high school kid....mike assessed my movements, and he helped curate exercises that would improve the pain from my cervical spine disc bulge. 5/5!

Shout out to the ladies at the front desk! What a wonderful group of ladies. My physical therapist…read morehelped me with hand therapy that supported my healing process. I highly recommend this place not only for the care, but because of the front desk ladies who really seem to love their job.