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Pro-Line Racing

2.3 (6 reviews)
Closed • Closed

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1 year ago

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8 years ago

Crappy customer service. Treated me with disrespect and argued. I have sent 5 emails and called 3 times.

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DKNY

DKNY

4.0(5 reviews)
3.6 mi

Unfortunately, my girlfriend's favorite hobby is shopping. At least she loves a bargain. So the…read morepast few months I have made the trek out to Cabazon at least once a month. The bright side of these trips has to be the great service at DKNY. His name escapes me, but the tall-ish white guy with sandy brown hair is awesome. Even today, when there was a crazy huge mob of after Christmas shoppers, he still was helpful, polite, and even had recommendations for other stores. Another clerk spent a good 15 minutes helping me try to find shirts that fit my odd build. I'm subtracting one star because of her, most likely unintentional, offensive word choice. When commenting that small sized shirts sell quickly, she then dropped her voice and commented, "It's cuz we get a lot of Orientals in here. They tend to be small." I don't think she meant anything by it. And so what if she's never read any Edward Said? But on the other hand, the only person I know who thinks that 'Orientals' is still an appropriate descriptor, is my deceased step-father. I replied (and not in a bitchy tone of voice, I swear), 'Well, my girlfriend, who is Chinese, and I just went back to China to visit her Chinese family...' etc. Sales - 1.5 stars Service - 2.5 stars Selection - 1 star Casual (unintended?) racism - -1 star

I've been thinking for 3 days about needing to write this review because of the amazing service I…read moregot from DKNY outlet staffperson Emily, and I'm finally doing it. This is the first time I've been out to a mall since the pandemic lockdown and I gotta say the bright and welcoming attitude of this adorable salesperson truly was the glittering pinnacle of my experience. In most other stores I felt like an alien being, which I already felt before walking in the door with my face covering and weird anxiety discomfort, but which each store's staff would magnify. But not at DKNY with Emily!! She was not just super helpful, but I could tell just really wanted me to enjoy my shopping experience. And she wasn't a "yes girl" - you know the kind I'm talking about who just pretend to like everything you pick up so you'll buy it? Not Emily! She said "oh that would be better tucked in" and stuck to her guns when I said "but wouldn't it be too bulky to tuck in?" and got me to see it really was better her way.. haha! DKNY better treat this young lady right because I know how hard it is to get an employee with her perfect balance of doing her sales job well but never making me feel "sold". She just made me feel pampered and appreciated to where I just wanted to keep shopping!! God bless Emily for making my day. Anyone who needs a little lift in this crazy time, stop by DKNY outlet and ask for Emily: she'll put together some great outfits to help you look fresh and uplift your heart with engaging positivity. Can't wait for my next chance to shop with Emily!

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Pro-Line Racing - hobbyshops - Updated May 2026

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