I used Pro Imports for the first time to run an inspection on a used 2014 Lexus RX 350 and then to make some repairs. They did a wonderful job and its prices was very reasonable. About half what a Lexus dealer would charge us. read more

I've been going to Pro Imports for 3 years now and can't be happier with their service of my Subaru. As a single mom, it's extremely difficult to find a mechanic who not only takes great care to go beyond great service and offer respectable, honest, and reliable care of my car, but has also taken time out to talk me through car questions over the phone (most mechanics just tell you to bring your car in, the charge you just to look at it!) Again, I can't give these guys enough praise. They've never cheated me or given me bad advise. I'll keep using (as well as recommending) them as long as I own imports. read more

These guys are the best! I was new to town and needed someone I could trust, and they have delivered on that for maintenance and repairs in the last 18 months. Skilled, thorough, friendly, fast. read more

I've had my car for 5 years and have brought it to this garage the entire time. These guys are honest, professional, and, most importantly, patient. In addition, the prices are more than fair, especially in light of the service you receive. read more

Very nice guys here and very quick work. I dropped my car off at 9:30, and it was done around lunch time. I have an Acura NSX, and if you know that car, you know how special it is, so I didn't want to just leave it with anybody. These guys understood the car. I told them they could do anything they needed to it. Some mechanics may see that as an invitation to rip off a customer, but these guys were honest, did only the necessary work and were very fair in pricing. Solid shop. read more

Sam was amazing!! ThIs guy deserves a raise! He was professional and polite. He conducted an honest assessment of my vehicle and gave a legit GREAT deal I absolutely dread working with auto repair shops but for once this was an amazing experience. I would highly recommend Pro Import Denver if you want efficient and reliable auto repairs. read more

Steve was most helpful on the front end, on the phone and in person. :) I will return to do business with them again for sure. Also, they were willing to use the part I bought for the repair, but I purchased the incorrect part, so it was unnecessary. Repair time was very quick. read more

Love this place. Honest, integrity driven. Makes sure your car is taken care of. Reasonable pricing and nice staff. The owner, Jimmy is very personable. They send reminders via text and email for routine maintenance,which is great. Good, honest mechanics are hard to find. I highly recommend them. read more

They give incorrect information just to get an inspection over with quickly. Do not get lured in by their cheap $100 Pre purchase inspection... They will tell you something is wrong even if the car has no issues/Problems!!! Bad business. read more

So, I went in and did a favor for a returning customer by dropping off a vehicle that needed repair and this gentleman by the name of Steve was very rude and inconsiderate ( and claimed to be a former Warrant Officer in the Army with 8 years only ). He was both rude to me and the tow truck driver. In addition the tow truck driver mentioned to me he would take his business else where if he spoke to him the same way he did to me. As the conversation got heated he claimed he was the manger and the owner of of Pro Import which was false! I "STRONGLY" recommend you not going to this shop that has an employee lies about his status! In addition I challenge the true owner to fire his owner for not only not being unethical and unprofessional but not being apologetic for how he was he disgracefully took his title! Now the owner he is reasonably professional and spoke to me about the matter however ultimately it is his choice whether or not he chooses to fire his employee for lying about his position! I was merely doing a favor for friends while on vacation from California, Customer Service is a priority and finding solutions is a must instead of attitudes! As to what Jimmy said down below it did not matter to him until it became personal shots to each other! So in my personal opinion if Jimmy listened to the whole conversation as he said he did why not stop it before it got out of hand? Why not correct his employee? Why not escort me out of the building to cool me off? No, Jimmy allowed another person to take credit for owing his store, he allowed his so called manger to be rude and inconsiderate to a person ( mind you he is in the customer service field ). Any way you look at it your manger lies, is that trustworthy for other patrons? No! I will spread the word to other Veterans locally about my experience with you and Jimmy and hopefully by spreading it far and wide by your inefficiency to step in and deescalate and find a quick solution to the problem I will be able to prevail with my mission. Hopefully Steve will no longer be employed by your business by saying he was the owner as I asked to speak to the owner! Shows a lot about person who lies! 7-16-18 Jim I never once said I would slander your store I said I would tell everyone about Steve and his inconsiderate and rude behavior toward me in addition to his lies about owing your business! I do own up to my behavior being heated why because he was not being helpful as your next door neighbors were. The mechanics next door had no idea what was going on but was willing to help me find a solution and take the car to solve the problem that's customer service! Steve shrugged his shoulders looked at me and the tow driver and said I DONT KNOW! In getting more information I returned and yes "I threw the keys on the counter". How could you see if you were doing payroll behind the desk? That is when the personal attacks happened and I distanced myself from him to chew him out more when he said he owed your store! Jim allowing the conversation to escalate to the boiling point it did was your fault as a owner since you were there and yes you apologized for that! I take my responsibility but Steve never took his and that is what I was asking for! I simply said I will inform my Veteran friends my experience I had in the shop with you all and not refer your shop to them. Ultimately it's their choice whether or they go right? Also yes you politely stood there as I was already heated by your unprofessional employee who said he owned your shop and continued to express my displeasure with you. So yes I apologize for my behavior toward you, however I will continue to tell my experience I had at your shop to my fellow veterans and friends and advise them to not go there. In all my years in managerial experience my behavior was total wrong however Steve is someone you really need to look at for his dishonesty and unwillingness to go the extra mile to help the customer out as he is in the business in customer service! I thank you for supporting the troops however we all can agree to disagree. read more

This is the only place in Denver, Colorado to do any automotive repairs and maintenance! They are all very knowledgeable and have great customer service. From oil changes to full engine rebuilds, I would recommend pro import for any of your automotive needs! read more

Steve and his team were honest and transparent about required repairs and costs. They were able to make repairs the same day, which made my experience with Pro Import extremely convenient. I plan to get my car serviced at Pro Import rather than my dealer going forward and would highly recommend them to others looking for a pleasant and reliable car repair experience. Thank you Pro Import! read more

Highly recommend for Honda repairs! These guys are honest, knowledgeable, professional, and go out of their way to accommodate customers. They charged $400 less to replace my clutch than the Honda dealership and other shops around Denver quoted me, and also did a free diagnostic and told me what else I need done and how soon. Steve and Jimmy both are great to talk to and very good about explaining what work is necessary in replacing a clutch. They also paid for my lyft home and got my car done hours before I was expecting. read more

To Jimmy and his team: Thank you again for your incredible service, honest work ethic, and dedication in keeping my vehicles running in their best condition. Not only do you have a great system for communicating, keep me accountable to my oil changes, but you look after my vehicles like they are your own and this is why I will only take my vehicles here. Our ten year relationship stands solid and I continue to recommend all of my friends to your shop. Sam and I appreciate all you guys do for us! read more

Do not waste your money here. Took my 2004 Honda pilot here had misfires did not have proper tools to diagnose it myself. They diagnosed it as Rod knock said engine was gonna break. My car is now fixed they misdiagnosed it. I called them after taking my car home about 30miles away. Tried to explain why I thought they were wrong. The person I spoke with said he stands behind his mechanic . Knocking noise was inside the catalytic converter I was told there was nothing inside of it. He lied to me I know better. He did not listen to reason at all have other examples also but why go on can not give less than one star or I would have. Might as well have thrown my money in the trash! Misfire was from 4 bad aftermarket ignition coils that caused my catalytic converter to break into pieces and rattle inside. Would not recommend this shop to anybody! read more

Pro Import has worked on my Mercedes and Camry and on boyfriend's Xterra. They also work on brother's Mazda 6 and Accord and dad's Mazda truck. Service is great and prices are reasonable. They work quickly and are very professional. The shop is super clean and so is the bathroom. read more

Finally!! Somewhere that can actually detail cars, and detail them extremely well! They detailed my and my wife's cars - they both looked like new. I will definitely be back. read more

Great place to bring my car to for a service and detail. If I would've known they did clear bras I would've done it here instead of paying up the... For my bra at the dealership. read more

The guys here were so helpful! They take the time to show and explain things if don't understand. This is a place I could send my Grandmother alone and still rest easy at the end of the day! They even took me in last minute the other day when I had a headlight issue, fixed it right up and even filled up my washer fluid for free! read more

Awesome experience. Steve worked on my car: excellent quality, great and speedy service. I would highly recommend Steve:

I'm really happy I found this auto repair shop. Unless you know about cars, t's so difficult to get your car checked out and know if you're dealing with an honest mechanic. I'm certain the people at Pro-Import are honest. They actually advised me not to get repairs done and to mitigate an issue with continual maintenance because it wasn't a good investment since I don't plan on having my car for a long time. They were very nice and professional. While I didn't hang out there, I did notice they had free wifi and some snacks available for customers. They worked quickly and were very pleasant and friendly. They aren't the cheapest shop in town, but, they aren't expensive, either. They are very particular about who they hire, too. Finding an honest and skilled mechanic is a very big deal and if you look at my reviews, I am not easy to please and I do not have a fear of giving poor reviews. If I could, I'd give them 10 stars because a good mechanic is so difficult to find. read more

Great people to work with. Professional. Fast service. Clean. Couldn't be better. They have a new and very happy customer.

Great guys that work here. Very knowledgeable and provide excellent customer service. Come here for anything from basic maintenance to major repairs. They'll treat you right. read more

Honest, fair and very nice. My car has high mileage and keeps running well because of these guys. If anyone needs a trustworthy mechanic they should try Pro Imports. read more

My experience dealing with Pro Import was great from start to finish. Jimmy helped me with the servicing of my Honda. These guys are fair, trustworthy, and professional. Highly recommend for anyone who needs any kind of work done to their car. read more

I had an amazing experience with this company. Service was amazing, my car needed a new alternator and I needed it fixed that day. They were very fast and very nice! They were also the cheapest that i could find to get the part done that day! Awesome work guys! read more

I took my Nissan Pathfinder in for 120k service, front wheel barring re-packing, front & rear differential and transfer case service. I dropped it off at 8am, they gave me an accurate quote and it was ready by 3pm. Their service was quick, professional and fairly priced. I'll be a repeat customer indefinitely read more

These guys are great. My 01 Suzuki was on it's last legs and they have brought it back to life. Fantastic, fair price, great work and excellent customer service. Thankyou. read more

Decent service but not honest at all. It almost cost me $600 to replace a fuel pump!!! Ridiculous. The part they used is $100 on ebay and $200 at auto zone!!! They priced it at $382.00 I know you didn't buy it from either if those places but there's no way that that price was accurate. They clearly almost doubled the parts price. Don't take your car here, take it to someone who's serious and doesn't try to play they're customers. -james read more

Fast, friendly, affordable service. Knowledgable and experienced guys and they won't try to up sell you on things you don't need either. I would definitely recommend them if you ever need to get your car fixed or even something as simple as an oil change. They charge a fraction of what other places like Grease Monkey charge. They provide professional auto detailing service too if you want to make your car look spick and span like new again. read more

New to Denver and needed help fixing my truck when the repair got to be a little more than I could handle. Took a chance with these guys based on their reviews and I'm glad I did. They deserve the praise. Very professional, friendly, finished the work exactly when they said they would for exactly the price I was quoted. I will use this shop from now on, no question. I highly recommend them. read more

Thank you for all your hard work. They don't do appointments so be prepared to bring something to entertain you for the wait. Honest hard working people. I'll be back. read more

These guys know what they're doing, they're honest, and rates are reasonable and service is fast. Had been taking my MDX to a "stealership" for almost 10 yrs, but my mechanic nephew encouraged me to find a good shop. Very happy to have found Jimmie and Pro Import - I really do feel like they are looking out for me. read more

I needed to get the 60,000 mile service done on my 08 Lexus IS250. I generally take my car to the dealership for repairs, however being quoted over $1200 essentially for spark plugs and inspection I decided to look elsewhere which led me to Pro Import. They did my 60k service for half the cost, didn't try to sell me on services the car doesn't need and had the job completed in just a few hours. Pro Import made a customer out of me. I highly recommend this shop. read more

I was referred to Pro Imports by a friend and so happy that I went to them! I had originally taken my car to the Honda dealership (as usual) to look at a rattling sound at the front of my car - they quoted that I needed new struts at $1500. I wanted to get a second opinion and took to Pro Imports - they looked over my struts and said they were perfectly fine and that it was my balance bar, a $200 repair! The repair was successful and my car is back to normal - so happy to have a knowledgeable and honest repair shop on hand. read more

This garage is great, if there any problems , they will go out of the norm to make it right. Go there without reservation . read more

Have spent lots and lots of money with these guys over the years. It got to the point where I'd drop off a car and tell them to "just do it" without any concern of being over charged. These guys are accurate. read more

Honest and reliable - This is a shop where integrity still matters. This is the second time that I have taken a vehicle to Pro Import since being ripped-off by a dealer. These guys say what they're going to do, do what they say, and don't try to sell services and parts that aren't necessary. I won't take my Hondas anywhere else. Simply the best Honda service shop in Denver. I hope they keep it that way. read more

You should ABSOLUTELY bring your car to Pro Import for repairs. When I initially called these guys (and I have been "shopping around" for a great auto mechanic for a long, long time), I spoke with Steve... incredible guy! I explained all of the work my car required (a lot), I was very impressed with his patience (as I can talk), his knowledge, and his honesty/candor. They completed the repairs within 24 hours, and my car is running great! Bring your car to these guys... you will not be disappointed. They have secured a customer for life! read more

Fast, thorough, honest and more bang for the buck than I have been getting with my dealer service dept. Great experience and am so glad to have a new "go-to" shop read more